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Resumes 51 - 60 of 847 |
Westwood, NJ
... The ticketing system and Service catalog were based on ITIL standards. Collaboration amongst the various IT domains was key to success Results: Customer-centric self-service portal, reducing in-person/ phone calls to Tier 1 support. V.Kronos Time ...
- 2023 Dec 18
Boonton, NJ
... and followed-up with clients to ensure satisfaction, while utilizing ITIL framework. Managed the product support procedures documents to ensure the proper escalation paths were in place and troubleshooting documents were current. Managed all Tier 1 ...
- 2023 Dec 15
New York, NY
... of Economic Sciences 2012 • Claris File Maker 2022 • Tableau 2020 • Power BI 2019 • Scrum Master, Scrum product Owner 2018 • ITIL Intermediate, ITIL Practitioner and ITIL Foundation 2017 • SQL 2017 Publications Customer Churn Prediction Using a Meta ...
- 2023 Dec 14
White Plains, NY
... C, C++, R, SAS, Perl, Excel Vba Macros) Linux VMware TCP/IP Performance and capacity (MXG, SAS, MICS, Cognos) Analytics SQL Db2 ITIL certified Agile Methods IBM mainframe Data Centers Microsoft Office-Excel PROFESSIONAL EXPERIENCE JP Morgan Chase VP ...
- 2023 Dec 12
Irvington, NJ
... Engineering Certificate Microsoft Certified Professional Williamsburg Technical College, Kingstree, SC 2000 Computer Technology Major, GPA 3.50 Certifications •IT Infrastructure Library (ITIL) Foundation Certificate IT Service Management Ver. ...
- 2023 Dec 10
Cliffside Park, NJ
... ITIL framework. Meticulous attention to detail. Excellent Organizational skills. Poised under pressure, often called in for rescue in crisis situations. MS Office Suite. Well-versed in Excel scripting. Google Suite. Microsoft Project, Gannt and ...
- 2023 Dec 06
Clifton, NJ
... funding approvals Environment: Oracle FIS, Irdeto Cloakware, Fortify, MS PS, Visio, Planview, VISIO, Java, Agile, SharePoint, ITIL, Websphere, SaaS Portal World Bank / IFC, Washington DC 3/2010 – 11/2010 Senior Program / Project Manager - contractor ...
- 2023 Nov 30
Staten Island, NY
... CERTIFICATIONS CISSP Certified Information Systems Security Professional ITIL V3 Foundations, A+ Hardware/Software, MCSE Microsoft Certified Systems Engineer
- 2023 Nov 27
Newark, NJ
... ITIL (Information Technology Infrastructure Library) 8. Hardware 9. Software 10. Network 11. Remote support 12. Problem-solving 13. Communication skills 14. Documentation 15. Microsoft Office 16. Active Directory 17. Service level agreement 18. User ...
- 2023 Nov 20
Queens, NY
... Methodologies: Agile, Waterfall, SDLC, ITIL, COBIT Compliance/Regulatory Experience: Sarbanes-Oxley, Dodd-Frank, ISO 27000, ISO 22301/13, ISO 31000/10, IEEE2655.2, FATCA, FFIEC, BCI, CBDC, and global operational resiliency regulations Experience SRS ...
- 2023 Nov 18