Program / Project Manager PMO

973-***-**** Kris King *****@**********.***

Senior Transformational Program / Project / Business Manager. Experience in GxP, clinical, drug development and discovery, Medcomms, M&A, risk and compliance, finance / budgets, change management, building PMO’s, data governance, business process re-engineering, workflow & modeling, performance / metrics, CMS, Vendor business requirements / RFP / selection / contracts / management application & data integration / migrations, cloud / SaaS, portals, DWH

PROFESSIONAL EXPERIENCE

Cerevel Therapeutics, Cambridge MA 4/2022 – 11/01

Sr. Program Manager / PMO – CMO, CSO, COM, ENT, DSI and INF - contractor

Chief Medical Office (CMO) - managed deployment of Veeva - (Study Training, Batch Process, Medical CRM, Vault, Medcomms); Operation Data Lake, System Admin SOP’s, GxP Computer Periodic Review, IT System Administration SOP’s, Arkivum, InStem SAS Server, ClinOps AI Review, eClinical Solutions (CTMS, Elluminate) and Cyntegrity RBQM

Chief Science Office (CSO) – managed the deployment of Titian Mosaic Sample Inventory - LIS, Alphafold Quantiphi, IDBS Polar, Dotmatics - (New Experiment / Assay Template Development, Data Visualization Development, Data Harmonization, Reagent Inventory, Inter-Laboratory Workflow, User Feedback) and Research Operations Plan

Project Manager for CMO and CSO projects managing project schedules, communications plan and RAID log

Migrated Commercial (COM), G&A (ENT), Data Sciences & Innovation (DSI) and Infrastructure (INF) projects into PMO reporting

Created and managed new IT Technology Program Management Office (PMO)

Created Teams sites and maintained all artifacts in the site. Setup Team access and trained staff on usage

Developed goals, integrated master program plan, monthly leadership reporting / dashboards, KPI’s (Budget, Time, Resources), issue collecting and tracking, meeting agenda’s, scheduling and meeting minutes

Supported management of the budget including vendors interface, licenses management, SOWs, invoice tracking, approval and reporting. Developed annual IT budget for 2022 and 2023.

Environment: PMO, Veeva, Project, Jira Scrum / Kanban UAT, Office 365, Teams, Vendor Mgmt, SDLC Waterfall / Agile / Iterative, AWS, Azure, GCP, Smartsheets

EY, Merck Pharmaceuticals Corporation, Kenilworth NJ 8/2021 – 4/2022

Project / Program Manager / Scrum Master – Global Workplace and Enterprise Services - cleanup contractor

Scrum Master for Smart Buildings Program to manage hybrid cloud scheduling staff workspace and utilization

Developed Jira Scrum and Kanban boards with interface into Confluence and Miro

Worked with the business and IT development team creating epics, write user stories, refine the backlog, and setting priorities

Implemented and managed deployment of mobile vendors Modo, Maps People, Locatee, Vergesense and OnSolve

Partnered with vendors to ensure optimal solutions and enhance the capabilities of their products to improve overall value

Interfaced with vendors for budgets, invoice tracking and reporting. Utilized Cognos and Qlik for financial reporting

Created Teams site and maintained all artifacts in the site. Setup Team access and trained staff on usage

Managed day to day project operations and maintain project schedules, communications plan and RAID log

Developed Dashboards, Issue Collecting and Tracking, KPI’s, Meeting Agenda’s and Minutes

Created Workflow Diagrams, SLA’s, Volumes for Modo, Maps People, Locatee, Vergesense and OnSolve

Environment: Jira Scrum / Kanban, Confluence, Miro, ServiceNow, MS Project, QA / UAT, Office 365, Skype / Teams, Vendor Mgmt, SDLC Waterfall / Agile / Iterative, Budget Mgmt, ServiceNow, AWS

Novartis Pharmaceuticals Corporation, East Hanover NJ 2/2019 – 7/2021

Sr. Clinical Project / Program Manager – PSS and M&A Xiidra / Cosentyx / ILaris & Transplant - contractor

Oversee program execution of Commercial PSS brands (acquired) Xiidra, Cosentyx and ILaris projects workstreams IT, Hub, Adherence, CoPay, Market Access, Medcomms, ESPN/SP, FRM operations, PSL, Account Reimbursement

Managed the Veeva Vault GxP materials approval process through legal, compliance and regulatory, agencies and submissions

Managed and tracked launch of Program Design, Telephony, Call and User Guides, Customer Transition Communications, Field Communications and Rollout, Administration and Benefits Verification, Hub, Portal, eSRF and ePA

Created Teams site and maintained all artifacts in the site. Setup Team access and trained staff on usage

Developed and monitored detailed launch checklist across departments and vendors

Developed Dashboards, Issue Collecting and Tracking, KPI’s, Meeting Agenda’s and Minutes

Created Workflow Diagrams, SLA’s, Volumes for RxC, CMM, ConnectiveRx, CIC, Cap Gemini, Insider, IRMA and Epsilon

Environment: McKesson CMM, RxC, HH, IQVIA, Cognos, MS Project, QA / UAT, Clarity, Documentum DocStore, Office 365, Skype / Teams, Vendor Mgmt, GxP, SDLC Waterfall / Agile / Iterative, Budget Mgmt, ServiceNow, AWS, Salesforce, JIRA, Confluence

Novartis / Sr. Clinical Project / Program Manager – Global Drug Development, STRIDE - replacement contractor

Managed Global migration and deployment of GxP SaaS IQVIA DrugDev Spark Network (NVS Connect on AWS)

DrugDev / Spark Modules Trial Design & Planning, Trial Management, Site Engagement & Activation and CTMS

120,000 users in 120 countries; 2,500 studies; 35,000 Safety Notifications

Extensive interface & coordination with the Business teams, Vendors, Investigators and IT

Responsible for Document Exchange / Library, Site Engagement, Safety Notifications, Learning Management, Data Governance, Business Process / Communications plans, distribution of organizational communications

Extensive Data Management and ETL Migration from internal application to cloud applications

Lead prioritization and scoping exercise for capabilities and countries: facilitate the team determining what constitutes a “minimum viable product”

Coordinated with testers and Quality managers developing GxP test scripts, scheduling & approving IQ, OQ and PQ’s

Developed ServiceNow workflows for analytics, service and portfolio management

Worked with the business and development team creating epics, write user stories, refine the backlog, and setting priorities

Develop, coordinate and maintain essential documentation for business case / requirements / scope, definitions, deliverable definitions / descriptions and SDLC Phase gates

Created and maintained integrated program schedule and team roster

Maintained archiving and version control for official documents

Created and presented dashboards to senior management stakeholders for Toll Gates & Steering Committees

Integration with LMS, eSignature, Veeva Vault, SSO and eTMF / Documentum / DocStore, DrugDev Subway, SNOW, Proton

Novartis PMP Ice Bronze, Silver training and Certification

Environment: MS Project, Clarity, Oracle, Documentum DocStore, QA / UAT, Office 365, Skype / Teams, Vendor Mgmt, SDLC Waterfall / Agile / Iterative, Budget Mgmt, ServiceNow, MDM, AWS, Jira, Confluence

Regeneron Pharmaceuticals Inc., Headquarters, Tarrytown NY 6/2017 – 1/2019

Sr. Project / Program Manager - General & Administration – contractor

Worked with the business and development team creating epics, write user stories, refine the backlog, and setting priorities

Managed business case / requirements migration and deployment of SaaS Business Solver HR Benefits Election portal

Managed migration of SaaS Legal Contract Mgmt. portal including CFR part 11, Risk & GxP validation and integration with Oracle EBS

Supervised SaaS Supplier portal implementation integrating with Oracle EBS, GEP, Salesforce, GxP validation

Managed SDLC for integration of acquired products and businesses including workstream and interdependencies

Implemented Auditor required database upgrades to current versions of Oracle 12C and SQL inc. manufacturing, clinical

Managed rollout of ERP Disaster Recovery including business requirements, architecture design and GxP validation

Program Mgmt for Annual Enterprise Oracle EBS RUP12 / Yr. end ERP upgrades including role mapping & payroll processing. Utilized Oracle Fusion for financial reporting

Developed ServiceNow workflows for analytics, service and portfolio management

Implemented Quest STAT Change Management control tool for enhanced & centralized management of ERP custom code and configuration migrations including GxP Validation. Utilized STAT BPM RPA workflows and integration code generation

Managed migration of corporate SharePoint sites from internal to AWS Hosting

Environment: MS Project, Planview, Oracle EBS, Quest STAT, Zycus iSupplier, Salesforce, Business Solver Benefits, SharePoint, Skype / Teams, Vendor Mgmt, Veeva, RPA, SDLC Waterfall / Agile / Iterative, Jira, Budget Mgmt, Fortify, ServiceNow, AWS, Office 365

Pfizer Inc, Headquarters, NYC 1/2017 – 6/2017

Sr. EPMO Program / Project Manager – cleanup replacement contractor

Managed Legal Search on Demand (SOD) Document Management for Ariba, Salesforce Kairos, Documentum, LDM, Box and SharePoint Repositories. Trained and interfaced with 800 Legal Colleagues. Managed on / offshore technology teams

Coordinated the rollout of the Box Cloud and the DocDrop tool to the Legal team for seamless integration between Repositories

Developed Governance workflow processes and procedures for SOD, DocDrop, Cloud / Portal Management

Responsible for Project Plans, Scope, Issues / Risks, Financials, Resource / Dependency Scheduling and Communications

Environment: MS Project, Ariba, Salesforce Kairos, Documentum, LDM and SharePoint, Box, Vendor Management, Waterfall / Agile, ServiceNow

CIT Group, Livingston NJ & NYC 5/2015 – 12/2016

Sr. EPMO M&A Transformational Program / Project Manager - contractor

Provided cross-functional advice, leadership and oversight for the implementation of complex global M&A programs. Managed planning, execution, integration and organizational restructuring activities related to transformational portfolio

Program Management – Analyzed and documented program objectives and requirements across the organization. Facilitated activities across the functional and business teams to scope projects. Identified resource requirements; articulated deliverables and developed timetables. Created consolidated program milestones, interdependencies and communication plans. Coordinated efforts of internal process owners and subject matter experts. Facilitated working sessions to define integration plans, activities, and contingency plans to eliminate obstacles to on-time and on-budget completion of the various program transition events

Budget Tracking and Reporting - Collaborated with the Finance and Executive teams to plan for synergy achievement and associated budgets. Confirmed synergy and budget tracking tools and templates for use across the teams. Defined process and timelines for ongoing tracking and reporting activities

Program Tracking and Reporting - Defined the time, tools, and processes for collecting updates across the various cross functional teams relating to progress on key activities. Reviewed data and identified areas requiring additional investigation and follow up with the business. Consolidated data for executive reporting purposes. Facilitated working committee discussions and identifying risks, issues and key decisions that require escalation to the Executive Team and/or Leadership Team. Conducted periodic checkpoint meetings upon completion of key activities to review outputs and confirm readiness to move forward to the next phase

Methodology and Tool Development, Governance, Management and Deployment - Responsible for development, ongoing refinement and delivery of the methods and tools to be used by the project / integration teams

Environment: MS Office 365 / Project, PeopleSoft 8.4 to 9.2, SharePoint, Vendor Mgmt, Waterfall / Agile, Jira

Express Scripts M&A of Medco, Franklin Lakes NJ 3/2014 – 4/2015

Sr. EPMO Program / Project Manager - contractor

Managed the consolidation and integration of GxP Clinical, Eligibility and Coverage applications for over 100M subscribers

Developed and maintained business cases, charters, scopes, BRD’s, change management, governance, regulatory reporting, project and communication plans for stakeholders including PMO, business users, senior management and onshore / offshore technology teams. Utilized Waterfall / PMI and Agile / Scrum methodologies

Managed and tracked financials, risks / issues, WBS, dependencies across user and technology departments

Administration of the EPMO’s program’s MS Project Server, Clarity, SharePoint tools and data governance

Management and forecasting of $55M program resource allocations, timesheets, and forecast / actuals. Teams included 300+ onshore and offshore technology resources. AbInito RPA graphic complex logic on complex data with code generation

Project Manager on several of the 35 projects in the program with average 4 month ROI, saving $10M annually per project

Participated in the EPMO Clarity pilot, deployment strategy and integration with MS-Project

Environment: Project Server, GxP, RPA, Clarity, PMBOK, Agile, Offshore Teams, ETL AbInito, QA Scripts, Oracle Financials R12

Oppenheimer Funds, Manhattan, NY 5/2013 – 3/2014

Sr. EPMO Program / Project Manager - contractor

Managed the EPMO for Trading, Investments, Risk and Funds M&A teams

Managed internal client relationships with key firm stakeholders. Developed business cases, charters and BRD’s

Converted Enterprise PMO from Agile / Scrum to Waterfall / Agile hybrid SDLC

Managed and tracked risks / issues, dependencies across user, technology departments and cloud vendors

Extensive data integration across up and downstream systems. Managed Data Governance

Maintained overall PMO program proactively monitoring its delivery & performance and visualize trends

Oversee the PMO management and forecasting of program and projects technical resources. Developed communications for status, dashboards and meeting minutes. Provided oversight for tools and vendor product evaluations

Acted as an escalation point to senior management including C-level and project participants for program questions, issues and status. Managed over 20 projects / work streams with an annual budget of $25M+

Drove the program planning processes by overseeing the demand management and supported the annual milestone, roadmap, financial planning approval process

Improved communications with business and technology reducing development / support costs and timeframes by 10%

Environment: Project Server 2010, Visio, Oracle Financials R12, JIRA, Clarity, Informatica, Jira

Dun & Bradstreet, Short Hills, NJ 2/2012 – 5/2013

Senior EPMO Program / Project Manager - contractor

Build of new global PMO for business. Recruited, trained, and managed a team of portfolio & governance resources

Developed, managed detailed MS Project Server project plans for the business teams. Developed standardized templates for program tracking and reporting. Defined program project management guidelines, standards and tools

Managed development of risk applications for corporate clients and internal client relationships with key firm stakeholders

Maintained overall program proactively monitoring and reporting its delivery / performance and visualize trends

Oversee the management and forecasting of program, project and data governance resources

Responsible for establishing, refining and enforcing PMO and Governance policies

Migrated 18 projects / $33m budget into the PMO oversight process reducing development timeframes by 25%

Environment: MS Project Server 2010, Visio, MS Office, ERP, J2EE, Clarity, Informatica, SharePoint, Jira

Volkswagen AG, Herndon VA 9/2011 – 2/2012

Program / Project Manager – cleanup contractor

Developed strategic planning, scope and charter, portal architecture, infrastructure, standards, project schedules, budgets, BRD’s, risks / issues, performance / metrics, dashboards for Dealer Portal program utilizing Microsoft Project and HP PPM

PM, SME responsible for custom development of Dealer Portal including mobile utilizing Liferay product. Portal supported all dealer interaction with corporate including auto ordering, service, parts, warranty and communications. Extensive document management of service, parts, warranty, training materials. Developed VISIO diagrams for application integration, workflow and initial wire frames. Developed governance, portal architecture, web standards and developers kit documentation

Environment: Agile, Liferay, Oracle, JBOSS, Java, Project, Visio, HP PPM, SharePoint, Websphere, Webseal, LDAP, Clearcase

Freddie Mac, McLean VA 11/2010 – 8/2011

Program / Project Manager - contractor

Developed strategic planning, business cases, scope and charter, security infrastructure, architecture, standards / QA, schedules, BRD’s and project budgets, risks / issues, status reports, performance / metrics, governance, dashboards for multiple projects utilizing Planview and MS Project Server

Program / Project Manager responsible for custom development and COTS deployment and upgrades of Oracle Identity & Access Management (OIM / IAM / Federation, SaaS Portal), Irdeto Cloakware Infrastructure ECVM (Oracle, Sysbase, AD, MSSQL, TAM, Enterprise A2A) and Fortify

Managed and coordinated interface between vendors, users and consultants and employee technical resources. Developed and maintained project templates for project plans, scope and charters and status reporting

Developed VISIO diagrams for infrastructure design and architecture

Created and presented business case presentations to senior management for project funding approvals

Environment: Oracle FIS, Irdeto Cloakware, Fortify, MS PS, Visio, Planview, VISIO, Java, Agile, SharePoint, ITIL, Websphere, SaaS Portal

World Bank / IFC, Washington DC 3/2010 – 11/2010

Senior Program / Project Manager - contractor

Created and managed consolidated MS Project Server 2007 Project Plans across multiple business units / projects

Managed production support and custom development of 40+ Back Office Systems including Accounting (SAP), Trading (Misys Summit), Derivatives, Reference, Loan Processing (ACBS), MBS, Customer Portal, Risk Management and Regulatory Reporting

Managed 275 resources including team leaders, onshore, offshore developers and vendors with budget of $50M+

Created documentation for performance / metrics, workflow and ETL Integration across all 40+ Back office Systems using VISIO. Implemented Change Management (ITIL) procedures to conform with auditor requirements

Environment: Project Server, Visio, Remedy, Misys Summit, ITIL, SAP, ACBS, Reference, SOAP/J2EE, Oracle, XML

Freddie Mac, McLean VA 7/2009 – 3/2010

Senior Program / Project Manager - contractor

Managed all phases of project including budget, producing and executing consolidated MS PS 2007 plans across multiple business units, technology, vendor for mortgage servicing application and integration with Misys Loan IQ COTS, MBS, and Customer Portal. Supported web services architecture design and builds of Prod, QA & Dev

Collaborated with team to establish QA, source migration, performance / metrics and change management process and procedures. Setup and managed SharePoint content management including risks, issues and artifact management

Developed program delivery guide for program planning communications / performance management, execution management and monitoring / controlling. Created MS Project customized fields for SDLC and work streams management and reporting. Organized, facilitated and chaired regular member connectivity meetings for task tracking, issue / risk tracking and project status.

Prepared status reports for management with particular focus on metric reporting, milestone tracking, and risk analysis. Actively managed summary & subtasks tasks, milestones, durations, dependencies, baselines, budget and constraints within plan

Environment: Project Server, SharePoint, Visio, Planview, Lotus Notes, Misys Loan IQ, SOAP/J2EE, SQL, Oracle, XML, Websphere

Fannie Mae, Washington DC 7/2008 – 7/2009

Program / Project Manager - contractor

Reviewed and analyzed the current state of the Financial Planning and Administration organizational workflows, processes, procedures documenting inefficient, manual, non-value add workflows, processes and pain points

Consolidated Data Marts for improved business unit reporting. Developed and executed strategic plan to improve annual budget process, forecasting, project cost management, monthly close process, capitalization, financial planning expense reporting and analytics.

Managed project plan for Budget process including planning, management strategic direction, target setting and scenarios, model system readiness, divisional planning, reports and presentations to management

Environment/Tools: MS Project Server, MS SharePoint, MS Office, Excel, PowerPoint, Hyperion, JAVA, DB2, XML, Websphere, Peoplesoft, Oracle, Clear Case / Quest, Windows and UNIX

Suracell Inc, Montclair NJ 9/2004 – 7/2008

Senior Technology Director - employee

Managed development of portal integrating applications and operations for a Biotech company

Responsible for the design and implementation of the physician / patient portal

Designed and Implemented Personal Genetic Analysis AI application providing Nutrigenomics and Pharmacogenetics metrics utilizing rules tables, normalized results from multiple testing labs, dynamically analyzed lab data, and generated online results and analysis report in graphic and text format

Implemented a B2B Integration Middleware hub that automated B2B Connectivity for vendors / suppliers / labs and automated integration for internal corporate systems

Environment: MS Project, SharePoint, MS Office, J2EE, XML, Websphere, Microsoft .NET, Windows and UNIX

Supported the following clients from June 1986 – September 2004:

IBM / Prudential: Developed procedures for monitoring network & service delivery, managing backup and recovery

Merrill Lynch: Infrastructure Trading EMS application rollout. Environment - 660 branches, 1,200 servers and 30,000 workstations; Prudential Insurance: PM conversion of a legacy corporate wide claims & compensation system to the CS environment

EDUCATION

AS Computer Science – Norwalk State Technical College, Norwalk, CT

BS Economics – Fairfield University, Fairfield, CT (attended)

PMI PMBOK PMP Training, Novartis ICE PMP Bronze and Silver Training and Certification

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