Devon Henry

* ******** ******

South Orange, NJ 07079

973-***-****

ad1a6x@r.postjobfree.com

Summary

A creative, hard-working business analyst and marketing associate who holds a B.S. Business Administration, Marketing with a minor in Law. Dedicated, focused, and knowledgeable. Works well with all levels of company personnel, and the public. A coachable and self-motivated “people person” who is highly adaptable and able to perform in stressful situations to complete work in a timely and thorough manner. Strong analytical and critical thinking skills. Creative problem solver. Excellent interpersonal and communication skills.

Education

Seton Hall University, Stillman School of Business

Bachelor of Science, Business Administration, Marketing

Minor in Law

December 2023

Seton Hall Marketing Association Member

Martin Luther King, Jr. Scholarship Recipient

Technical Skills

Business Analytics

SEO, Pay-Per-Click

Marketing Analytics

Microsoft Word, Excel

Blender

Social Media Marketing

Adobe Illustrator

Photoshop

Marketing Research

2. Technical support

3. Troubleshooting

4. Customer service

5. Ticketing system

6. Incident management

7. ITIL (Information Technology Infrastructure Library)

8. Hardware

9. Software

10. Network

11. Remote support

12. Problem-solving

13. Communication skills

14. Documentation

15. Microsoft Office

16. Active Directory

17. Service level agreement

18. User support

19. IT support

Professional Experience

Ripple Match New York, NY

Intern – Marketing June 2022 – August 2022

Conducted market research and analyzed data to identify target audience for new products.

Collaborated with marketing team to create social media content and email marketing campaigns.

Assisted in planning and executing promotional events.

Conducted competitor analysis and identified areas for improvement in marketing strategies.

Pearl & Hoyt, Inc. for Verizon Continental USA (remote)

Marketing Associate November 2022 – January 2023

Assisted customers with product selection and provided product recommendations.

Collaborated with team members to achieve daily sales targets.

Additional Employment

The Fox and The Falcon South Orange, NJ

Server/Bar Service October 2021 – July 2022

Provided prompt, reliable, and friendly service to guests in a fast-paced, high-volume restaurant to ensure guests had an enjoyable dining experience.

Communicated daily specials, took customer orders, and was adaptable in order to solve unique customer needs as they arose.

Utilized interpersonal skills to establish repertoire with customers in order to ensure repeat business.

Managed cash and credit card transactions; maintained accurate records.

Collaborated with kitchen staff to ensure orders were prepared accurately and delivered in a timely manner.

Assisted with opening and closing duties, including setting up tables, cleaning, and restocking supplies.

Trained new employees.

Associations/Activities/Leadership

Leadership Board Member - Martin Luther King, Jr. Scholarship Association. August 2019 – June 2023

Activities included:

Mentored inner city students on a weekly basis.

Led event planning activities and participated in event execution for the MLK Association.

Provided aid to food shelters and organizations that needed assistance.

Assisted in building homes for families in need.

Collaborated with team members to complete tasks; developed real world leadership skills.

References Available Upon Request

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