Christopher R. McCraley, PMP, CBCP

**** ******** ********, **** ****, NY 11374

+1-347-***-**** / ad09qb@r.postjobfree.com

http://www.linkedin.com/pub/chris-mccraley-pmp-cbcp/0/1b2/512

Profile

International strategic, operational, risk, and financial Program Manager, specializing in leading transformations with focus key process optimization and resilience, including business continuity, disaster recovery, cyber/info security, infrastructure, and regulatory compliance.

Strategic & Operational Resilience: drive and implement business resilience, mentoring and training recovery planning; perform exercising and testing of business processes and data center fail-over and fail-back processes, including EUC, key business services, process flow and business impact analysis, risk analysis, Third Party Risk Management (TPRM), threat/vulnerability assessments, and cyber/information security.

Project/Program Management: program, project management, change management, process reengineering, vendor management, operational risk, technology risk, business continuity/disaster recovery, legal, tax, and compliance.

Tools: MS Project/Server, Clarity PPM, SharePoint, JIRA, ServiceNow, HP PPM, PlanView, Office 365, Excel, Word, PowerPoint, Fusion, Power BI, Everbridge, Cutover, BizCon, Salesforce, Fusion Risk Management, Signavio

IT: infrastructure/data center platform (AWS, Google, Azure, Snowflake, on-prem, others) migrations, refresh, moves, sequencing recovery of SAN, WAN, telecom, virtualization, disaster recovery. Methodologies: Agile, Waterfall, SDLC, ITIL, COBIT

Compliance/Regulatory Experience: Sarbanes-Oxley, Dodd-Frank, ISO 27000, ISO 22301/13, ISO 31000/10, IEEE2655.2, FATCA, FFIEC, BCI, CBDC, and global operational resiliency regulations

Experience

SRS Platinum, Incorporated February 2011 - Present

Founder and President

Consultation in financial services, banking, healthcare, legal, ecommerce, and manufacturing implementation expertise in program and project management, regulatory examinations/compliance: Resiliency (Business Continuity, Disaster Recovery, Vendor Risk, IT Risk, Cybersecurity, FFIEC, ISO 22301), Risk (ISO 31000), including EUC policy implementation and exercising.

Recent engagements:

Fivesky, LLC: Resilience contract at major global banking firm.

TRAC Intermodal: Business Continuity and Disaster Recovery program planning, design, and execution, including on-prem and cloud platforms (AWS and Snowflake).

MetLife: Created enhanced BIA and training programs for Global Resiliency.

Resiliam: Audited and implemented ISO 22301 for US and international law firms.

Dell EMC: Senior Program Lead for Disaster Recovery Program at Al Rajhi Bank.

Fivesky LLC March 2021 – Present

Senior Resiliency Specialist/contractor: Major Global Banking/Financial Services firm.

Ensure resilience and compliance of key business areas through gap analysis, re-design, implementation, and consolidation of recovery procedures aligning to corporate and regulatory requirements, including on-prem and cloud platforms ((AWS, Google, Azure, Snowflake, other).

Dell EMC July 2019 – October 2019

Program Lead/Contractor: Disaster Recovery Program at major middle eastern bank.

Contracted as DR SME to bring multiple-year DR project back on track for the client to ensure successful first ever week-long fail-over and fail-back testing of customer-facing applications and services from recovery data center to meet government and regulatory commitments.

Implemented new governance program and process transformation to ensure objectives and risks communicated, measured, and met within schedule.

Coordinated business continuity testing with business user groups.

Implemented comprehensive new communications plans, incident management procedures, testing controls tested during several controlled and live DR environment tests.

Bank of Communications November 2018 – July 2019

Senior Risk Consultant/Contractor – Risk Management Department. Engaged to facilitate ensure readiness and compliance for regulatory examination and enhance BC/DR framework.

Audited and implemented changes to Continuity, Disaster Recovery, Information Security, and Third-Party Risk controls, procedures, and policies for US-based branches.

Performed multiple BC and DR exercises and tests with senior management, department manager, and staff of high-risk technology, business process, information security, and vendors.

Bank of China April 2017 – November 2018

Senior RISK Consultant/Contractor – Operational Risk Department. Interim department manager for department head hired to challenge and enhance quality and controls for the US branches Business Continuity Program:

Worked with Fenergo (AML/KYC) team to validate project management practices, data referencing, and business unit testing scenarios.

Audited and updated BCP/DR policies, procedures, and controls which raised employee awareness and regulator-measured resilience of Bank of China US (BOCUS) branches. Facilitated successful OCC examinations.

Implemented Everbridge notification system, redesigned work area recovery strategy, including VDI, VPN, and DR integration with BC strategies.

Performed multiple tabletop exercises and bank-wide disaster recovery tests that integrated training with execution of Business Impact Analyses, Risk Analysis, and Contingency Plans: critical dependency/scenario-driven tabletops, disaster recovery exercises, cyber security, and work area recovery exercises.

Enhanced project and program management procedures, including training all departments on PMBOK best practices, incident, and emergency responses. Participated in Fenergo implementation.

Prudential Financial August 2016 – March 2017

Project Manager/Contractor – IT. Replacement consultant engaged to drive to completion migration to Office365 (including mail migration from Lotus Notes and Domino) and ServiceNow implementation.

Fiserv (First Data Incorporated) May 2015 – August 2016

Program Manager/Contractor – Technology Refresh Program. Engaged as Infrastructure Project Management SME to expedite over upgrades of over 200 servers, storage, and networks to compliant configurations for multiple client-facing applications. Resource slotting, scheduling, vendor pricing, financials, reporting for a $400 million program using Clarity PPM for program management.

Neuberger Berman December 2013 – December 2014

Program Manager/Contractor – FATCA. Expedited global tax and legal effort to comply with FATCA in all parts of the firm, including broker/dealer, private equity, and operations departments.

Citi August 2013 – December 2013

Senior Analyst/Contractor - Global Continuity of Business. For over 10k locations, performed gap analysis recommendations to measure, minimize, manage, and mitigate threats and vulnerabilities.

Vertical Resources, Inc. December 2010 - August 2013

Director - Process and Technology Solutions. Managed and implemented solutions to meet client strategic requirements, including RFI’s, RFP’s, recruiting, and project management.

KPMG, Montvale, New Jersey: 10/2012-5/2013.

Project Manager/Contractor – Infrastructure Transformation.

Performed program and project management using HP PPM to record program milestones. Lead for network circuit upgrades for 90 US branch offices, including coordinating of provider, telecommunications, facilities, and local support teams to expedite circuit upgrades.

Depository Trust & Clearing Corporation (DTCC), New York City - 3/2012-9/2012.

Program Manager/Contractor– Global Trade Repository (GTR) Implementation.

Designed and implemented Program Management Office encompassing all program aspects of the GTR program: portfolio financial management including capital budgets, dependency management, resource management, issue/risk management and remediation.

Credit Suisse October 2009 – December 2010

Vice President – Office of IT Strategy. Program manager of strategic large (>$10-50 million) IT and business projects.

Data Center Relocation. Modeled multi-year net demand on server, storage, and network for US data centers. The analysis produced cost savings of over $13 million.

Global Fixed Income Division IT PMO. Integrated process tools in FID IT in compliance with COBIT and ITIL standards, providing transparency to the capital markets business for IT spend of over $100 Million. Designed PMO implementation methodology which is being used as a model in all product-line IT PMO implementations.

Marsh, Inc. January 2007 – October 2009

Vice President - Business Continuity Risk Management. Client delivery, and business and practice development for all stages of the business continuity and disaster recovery, including pandemic planning. Coordinated portfolio prioritization including financial and resource planning and scheduling.

Bank of America May 2005 – December 2006

Senior Vice President - Corporate Business Continuity. Managed Debt/Equity Trading and Market Technology Business Continuity budgets and resources that implemented policies and developed resiliency strategies to ensure resilience and regulatory compliance of over 150 disaster recovery plans.

Merrill Lynch August 1997 – May 2005

Vice President – Investment Banking & Client Technology (IBCT).

Business Continuity/Disaster Recovery. Developed and implemented Y2K compliance and contingency plans for Investment Banking, which evolved into a comprehensive BC/DR program for Investment Banking Technology, and model for Merrill Lynch. The BC/DR plan was responsible for successful recovery of Merrill’s Investment Banking department and of deal transactions in flight the week of 9/11/2001.

Education & Certifications

Education

MBA, M.I.S. Pace University New York City

BS, Finance Indiana University Bloomington, Indiana

Certifications

(CBCP) Certified Business Continuity Professional (DRII, #8663, 3/18/2005)

(PMP) Project Management Professional (PMI, #411390, 3/30/2004)

Six Sigma (Green Belt)

FINRA Series 7, 63, 65 / Life & Health insurance

MoRE 2.0 (2023) Finance Leadership Award

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