| Resume alert | Resumes 11 - 20 of 337 |
IT Manager Role
Santa Clara, CA
... Developed and implemented a new onboarding and training program that included tiered support ITIL job descriptions, which improved SLA performance, drove first call resolution levels, and increased the ticket closure rate by 98%. Devised ... - Jan 31
... Developed and implemented a new onboarding and training program that included tiered support ITIL job descriptions, which improved SLA performance, drove first call resolution levels, and increased the ticket closure rate by 98%. Devised ... - Jan 31
It Support Helpdesk Specialist
Oakland, CA
... • Used ITIL principles to manage Apple/Windows systems, including inventory, reimaging, decommissioning, and legal holds. • Organized stock room inventory of over 4000 devices,MacBooks,IPads, and Windows computers, by en- tering devices into ... - 2023 Dec 29
... • Used ITIL principles to manage Apple/Windows systems, including inventory, reimaging, decommissioning, and legal holds. • Organized stock room inventory of over 4000 devices,MacBooks,IPads, and Windows computers, by en- tering devices into ... - 2023 Dec 29
Cyber Security Analyst
Brentwood, CA
... • Ensure ITIL standards, like Incident, Problem, change, Configuration Management Using BMC Remedy. • Tune ad hoc SQL queries using database tools and recommend for improving query performances. • Capacity planning and management for the multiple ... - 2023 Dec 26
... • Ensure ITIL standards, like Incident, Problem, change, Configuration Management Using BMC Remedy. • Tune ad hoc SQL queries using database tools and recommend for improving query performances. • Capacity planning and management for the multiple ... - 2023 Dec 26
Business Development Digital Transformation
San Ramon, CA
... have served clients in the US and abroad (Germany, Bratislava, Korea, Chile, China) utilizing global resources Certifications EDS HP PMP, ITIL, Senior Business Analyst ERP / SAP SD, MM, WMS & Digital Transformation Services Methodology References ... - 2023 Dec 18
... have served clients in the US and abroad (Germany, Bratislava, Korea, Chile, China) utilizing global resources Certifications EDS HP PMP, ITIL, Senior Business Analyst ERP / SAP SD, MM, WMS & Digital Transformation Services Methodology References ... - 2023 Dec 18
Technical Program Manager
Fremont, CA
PALLAVI JAIN 650-***-**** ad1vpi@r.postjobfree.com https://www.linkedin.com/in/pallavi-jain-pmp-1195054 SUMMARY Results-oriented, customer-focused technology professional who is a Project Management Professional (PMP), ITIL V3 foundation, Certified ... - 2023 Dec 11
PALLAVI JAIN 650-***-**** ad1vpi@r.postjobfree.com https://www.linkedin.com/in/pallavi-jain-pmp-1195054 SUMMARY Results-oriented, customer-focused technology professional who is a Project Management Professional (PMP), ITIL V3 foundation, Certified ... - 2023 Dec 11
Senior Director, Information Technology
Fremont, CA
... Server virtualization adopting ITIL Service Delivery and Service Ops. guidelines. IT LEADERSHIP QUALITIES IN ACTION Devised and implemented strategic plan, resulting in 2%-point market share gain over 2 years. Established partnership with business ... - 2023 Dec 08
... Server virtualization adopting ITIL Service Delivery and Service Ops. guidelines. IT LEADERSHIP QUALITIES IN ACTION Devised and implemented strategic plan, resulting in 2%-point market share gain over 2 years. Established partnership with business ... - 2023 Dec 08
Support Engineer Desktop
Pittsburg, CA
... ITSM ● Technical Writer, Data Analyst ● Change management and Compliance ● Enhancement initiative ● IT Infrastructure Library (ITIL) ● Network testing, Configurations ● IT Asset Management (ITAM), SAM, HAM, DAM ● Ticketing application & Admin ● ... - 2023 Dec 07
... ITSM ● Technical Writer, Data Analyst ● Change management and Compliance ● Enhancement initiative ● IT Infrastructure Library (ITIL) ● Network testing, Configurations ● IT Asset Management (ITAM), SAM, HAM, DAM ● Ticketing application & Admin ● ... - 2023 Dec 07
Project Management Software Support
Santa Clara, CA
... com LinkedIn URL Service Desk Operations Project Management Software Support Accomplished ServiceNow Engineering professional with outstanding experience in IT Service Administrator & Developer, Client Service, ITIL, ITSM, and Team Management. ... - 2023 Dec 05
... com LinkedIn URL Service Desk Operations Project Management Software Support Accomplished ServiceNow Engineering professional with outstanding experience in IT Service Administrator & Developer, Client Service, ITIL, ITSM, and Team Management. ... - 2023 Dec 05
Project Manager Scrum Master
Palo Alto, CA
... 31, 2017, Foster City, California ●PMI-ACP Certification - #1588031 (March 2013 - March 2016) In Progress for Reinstatement ●ITIL V3 Certification in IT Service Management, San Francisco, June, 2014 (00057855) ●AWS Solution Architect Associate ... - 2023 Dec 01
... 31, 2017, Foster City, California ●PMI-ACP Certification - #1588031 (March 2013 - March 2016) In Progress for Reinstatement ●ITIL V3 Certification in IT Service Management, San Francisco, June, 2014 (00057855) ●AWS Solution Architect Associate ... - 2023 Dec 01
Data Engineer Engineering
San Leandro, CA
... I have worked with numerous methodologies including SDLC: RUP, UP, SDM, and ITIL Professional Work Summary DataEngArch.com Nov 2021- to present Data Engineer Architect Current work projects: 1) Healthcare: Currently working on data science/ data ... - 2023 Nov 30
... I have worked with numerous methodologies including SDLC: RUP, UP, SDM, and ITIL Professional Work Summary DataEngArch.com Nov 2021- to present Data Engineer Architect Current work projects: 1) Healthcare: Currently working on data science/ data ... - 2023 Nov 30