On-Site IT Hardware & Systems Technician
Resume:
Allen George Shores Jr.
Fairfax, VA *****
*****.******@*****.***
OBJECTIVE
Experienced Information Technology Specialists with system administration & network communications installation, configuration, and decommissioning experience. Also, physical security experience with strong leadership skills looking to leverage past and present cumulative work experiences to join your team.
**Current inactive security clearance but held TS/SCI for over 30 years and CI Poly for 14 years**
EDUCATION
Northern Virginia Community College, Annadale, VA
Working toward Associate’s in Applied Science: Information Systems Technology
Counter-balance Forklift qualified, Chantilly October 2025
CompTIA Security+ Certificate, Virginia, Expiration October 2027
Anti-Terrorism Force Protection Basic Officer Course, March 2009
COMSEC/EKMS Inspector Course, MARFORRES, New Orleans, Certified April 2009
NSA COMSEC/EKMS Managers Course, North Carolina, Certified May 2003
United States Marine Embassy Security Guard, March 2003 – December 2005
PROFESSIONAL EXPERIENCE
2025 – 2026 Lowes, Chantilly, VA Customer Services Associate
Welcome and assist customers, answer questions about products and services, provide friendly, professional service, and facilitate sales transactions and assist with customer orders and projects.
2010-2024
General Dynamics Mission Systems (GDMS) & General Dynamics C4S
Senior Linux/UNIX Engineer (SME)
Senior Redhat Linux Administrator in support of enterprise PL4 system at Missile Defense Agency (MDA).
Performed system administration and troubleshooting on multi-level cross domain network supporting over 500 users with account creation/deletion, password resets, information recovery, and general user functionality. Also performed system administration on JWICS network supporting 350 personnel.
Responsible for Help Desk Management ticket resolution, software/hardware configuration, & supervising a small team of helpdesk personnel providing day-to-day LAN/WAN communication/network security operation and maintenance of a WAN area trusted infrastructure.
Acting as a Field Service Representative (FSR) I have performed site surveys, rack building, cabling, configuration, upgrading, deploying, and decommissioning of IT system equipment and Cisco Layer 2 & 3 networking equipment.
Collaborated with government Facilities Security personnel to survey, install, and surveil multi-phase construction of facility systems & physical SCIF punctures for cable/fiber optic runs all in compliance with ICD 705 standards.
Adept in configuring and installing crypto, VOIP systems Video teleconferencing, routers, and switch telecommunication components, with detailed knowledge of KG-175 family of TACLANE encryption devices, KIV-7, STU/STE terminals, Sectera vIPer phones, DTD, RASKL, and SKL fill devices.
Conducted day-to-day Solaris UNIX System administration, system maintenance, and helpdesk customer support of a Trusted Wide Area network supporting over 650 personnel.
Performed system administration as a Trusted Agent on the JWICS network in support of 200 personnel.
Accomplished multiple site installations, deployment, and retirement of systems (hardware & software)
Deployed in support of more than 15 site visits to conduct material inventory, on-site software upgraded and system administration, and individual/group customer training.
Chosen to be a part of a team of engineers & administrators that assisted in the movement, transition, installation, and activation of the DARPA facility in Arlington, VA.
Accomplishments:
oManaged and maintained 8 different network COMSEC keys without incident for 9 years.
oDecommissioned large installation and prepped equipment for transfer/transport, & decommissioning/destruction of classified system/network equipment.
oTraveled and performed OS upgrades and complete network site installation of 15 remote sites
oPerformed Staff Assist Visits (SAV) to remote sites for inventory and training of End Users
oReceived Letter of Recommendation from DARPA Internal Communications section for support of network transition & decommission of legacy equipment and training of personnel.
oTrained and re-certified training for 400+ personnel on PL4 networked system.
1989 - 2010
United States Marine Corps, San Antonio, TX
Communication Security/EKMS Manager/Anti-Terrorism Officer
Primary advisor to Commanding Officer of 4th Reconnaissance Battalion on all Electronics Key Management System (EKMS) policies and procedures within command and four subordinate companies.
Appointed as a 4th Marine Forces Reserve COMSEC Inspector responsible for conducting 6-digit EKMS account inspections and providing COMSEC training to managers.
Promulgated written guidance on proper COMSEC handling & destruction of COMSEC keymat & CCI equipment and key mat in a CONUS & OCONUS environment.
Familiar with MQ-27 ScanEagle small UAS platform and intelligence gathering protocols.
Served as Assistant Security Manager overseeing battalion personnel security background investigation.
Served as Anti-Terrorism & Force Protection Officer for battalion deployment to Brunei.
Accomplishments:
oAs COMSEC Manager, I received three (3) 6-digit accounts finalized Reconciliation Letters from Tier I coordinators for proper accountability for over 700 CCI items. As Asst. Security Manager managed the security investigation database of over 300 personnel for over 2 years.
oAs Anti-Terrorism & Force Protection Officer provided country briefs and coordinated/processed with the Department of State over 80 country clearance packages.
oReceived Meritorious Service Medal for providing un-paralleled guidance and support of COMSEC & Security administration across Marine Forces Reserve command.
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