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London, Greater London, United Kingdom
... Changes Setting up new telephones using our telephone system UNIFY Microsoft Office 2016 Office 365 Windows, Exchange and Helpdesk and Virtualisation April 2015 – May 2015 RedStone via JPMorgan Hardware Engineer Installing and configuring of new and ...
- 2017 Jan 09
Wembley, Greater London, United Kingdom
... Supporting 3000 users remotely, as well as helpdesk support over the phone on various Platforms Windows XP, Windows 2000, Windows 2003, Window NT Server Using software such as lotus and Citrix as well as my excellent communication, diagnostic and ...
- 2016 Nov 09
London, Greater London, United Kingdom
... I logged, supported, diagnosed software and hardware faults and recorded them into the IT Helpdesk system. I dealt with queries related to the Trust’s Care Records System and Microsoft office desktop applications as well as various healthcare ...
- 2016 Oct 11
London, Gt Lon, United Kingdom
... helpdesk Delegating work; booking meeting rooms; creating documents using Microsoft Word. Outsource Technical Advice Analyst (Contract) Oct 2014 – Feb 2015 Financial Services Compensation Scheme Providing technical advice and support to BPOs in ...
- 2016 Jun 29
Enfield, Greater London, United Kingdom
... 2009 SENIOR TECHNICAL ADMIN TEMP Microsoft Distribution Files Services Oct 2006 - Nov 2006 * Net-App storage application * PC/Helpdesk support for company executives - hardware, software and peripheral equipment for 20+ network and e-mail accounts * ...
- 2016 Jun 06
London, Gt Lon, United Kingdom
... Cupertino, CA, USA – Jan 98-Dec 98 Deputed to VIAG INTERKOM, Munich, Germany Design, Build, Test Genesys CTI, IVR & CRM Application Built, Tested and Commissioned Built CTI / IVR Application for Call Centre – Dealer Helpdesk System, Customer Account ...
- 2016 Apr 27
London, Gt Lon, United Kingdom
... Manage the UK and South Africa helpdesk queues to ensure all tickets are closed within SLA. Assist with escalated issues from other worldwide offices (~5000 users). Supporting company VIP’s and executives, as well as those from parent company, FIS ...
- 2016 Apr 02
London, England, United Kingdom
... Worked with Helpdesk team to define business challenges (e.g. Concerns with the existing systems). Responsible for preparing Business Requirement Document (BRD) and then translating into functional specifications and test plans. Organized daily ...
- 2016 Feb 24
United Kingdom
... As leaders in ILM services we cover end-to-end services like Technical Helpdesk, Installation & commissioning, Repair & Refurbishment, E-Waste recycling etc. with experience of more than 15 years with 3,500+ technical experts in 200+ cities covering ...
- 2015 Mar 07
United Kingdom
... Also integrating a GE centralised helpdesk tool (OneGE Helpdesk) across GE Fleet EU platforms (France, Germany, Spain, Italy, Benelux and Nordic). . Reinforced IT service CTQs, as well as communication and application support training methods with ...
- 2014 Jul 23