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Resumes 11 - 20 of 95 |
Manassas, VA
... [May 2019 - present] Security Analyst/Helpdesk Designed security architecture for network protection, including firewall, Symantec antivirus, IDS/IPS systems, and VLAN segmentation for 50 devices, Windows/Linux servers, Windows 10 workstations, ...
- 2023 Oct 18
Dumfries, VA
... Managed boundary modification and approvals of JP5 Systems to facilitate risk management and accountability via the ServiceNow IT Helpdesk Management solution. This included boundary support incidents and requests that were recorded to allow the ...
- 2023 Oct 12
Dumfries, VA
... Johnson & Johnson Dec 2018 – Dec 2019 IT Specialist\Helpdesk Support Implement and maintain company procedures to maximize teamwork and efficiencies Assign and monitor the progress of day-to-day activities of staff and contractors Communicate with ...
- 2023 Jul 21
Woodbridge, VA
... Answering, triaging, and prioritizing helpdesk calls, providing first call resolution to some situations documenting and creating trouble tickets for others. Assisting users in onsite and remote locations with VPN connections, registering ID cards ...
- 2023 Jun 07
Fredericksburg, VA
... Led a team of 8 military personnel and 12 Civilians managing the Enterprise Service Helpdesk in timely resolution of 10,000 IA trouble tickets for ONI Echelon three commands, CNO staff and VIP customers in the National Capitol Region. Coordinated ...
- 2023 Apr 25
Manassas, VA
... Responded in a timely manner to user support tickets generated by our Corporate Helpdesk for our Chantilly and Ballston offices. Raytheon Company – Falls Church, VA. 6/2000 –6/ 2005 Senior Systems Administrator- LAN/WAN Technologist II Lead System ...
- 2023 Apr 10
Bristow, VA
Gerardo Villanueva ***** ******** ** ******** **, 20110 • 240-***-**** • adv9gc@r.postjobfree.com Skills Languages: Speak Spanish fluently Support: Helpdesk: escalation and documentation on ticketing system, customer service support (email, phone, ...
- 2023 Mar 31
Manassas, VA
... in Cybersecurity and Information Systems Technology Northern Virginia Community College Woodbridge, VA Pursuing IT Helpdesk Pathway Program Northern Virginia Community College Woodbridge, VA Pursuing Virginia Defense Force (VDF), Richmond VA ...
- 2023 Mar 31
Woodbridge, VA
... US Security Associates September 2016 – October 2018 IT Helpdesk Support ● Served as the first point of contact for customers seeking technical assistance over the phone or email ● Performed remote troubleshooting through diagnostic techniques and ...
- 2023 Feb 05
Fredericksburg, VA
... Collaborate with the Windows migration team in providing support to multiple business end users during the on-going migration from Windows 10 to Windows 11 operating system Helpdesk Support Technician SNHU (Manchester, NH) 05/2019 – Oct 2021 ...
- 2023 Jan 07