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Chicago, IL
... 813-***-**** E-mail ad0a26@r.postjobfree.com LinkedIn https://www.linkedin.com/i n/juan-m-giraldo/ Technical Profile General: Documentation, System Administration, Virtualization, Backups, Technical Support Helpdesk, Networking, Customer Service. ...
- 2023 Oct 11
Chicago, IL
... Created Active Directory User Accounts and handled helpdesk calls. Visited sites for Phones, PC, and network issues. Built Custom PCs for particular uses. Set up and managed Wireless Access Points across all sites with five different SSIDs. Older ...
- 2023 Sep 05
Chicago, IL
... Truist Bank (Contract through CompuCom)-Chicago-IL 06/2021-09/2021 Network Control Helpdesk •Answered calls helped user with setting up mobile phones •Active Directory •Password reset •Rebuild outlook profile •Setup RSA tokens helped connect to VPN ...
- 2023 Sep 01
Rolling Meadows, IL
... SMARTMD Milwaukee, Wisconsin IT Helpdesk Support/Customers Relation- May 2016-August 2019 Taking calls for medical facilities within the U.S. Troubleshooting EMR and EHR and computers. Assist with scheduling patients and doctors thorough iPhones and ...
- 2023 Aug 23
Skokie, IL
... • Responsible for troubleshooting and resolving 1st and 2nd level helpdesk issues. • Responsible for Office 365 deployment • Email issues, printing issues, login issues, resetting password for network login • Responsible for verifying end users ...
- 2023 Aug 15
Lombard, IL
... WORK EXPERIENCE HELPDESK TECH BANCTEC/ MARCH 1999 TO NOVEMBER 2017 /ADDISON, ILLINOIS · Provided IT training for new hires for system use and company policies. · Documented procedures for troubleshooting and system management. · Created and ...
- 2023 Jul 31
Elmhurst, IL
... Monitor and respond quickly and effectively to requests received through the IT helpdesk. · Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority. · Modify configurations, utilities, software default ...
- 2023 Jul 12
Cicero, IL, 60804
... Helpdesk Analyst Sentinel Technologies, Inc - Chicago, IL August 2013 to September 2013 Assisted online customers in setting up their online bank account access. Provided balances on account, verified if checks were paid and or presented to customer ...
- 2023 May 23
Chicago, IL
... Responsible for Directors & team helpdesk security issues, Blackberries, laptops, equipment orders & replacement. Created & updated presentations, responsible for expense & finance & budget reports. •Worked with Freddie Mac National meeting planner ...
- 2023 May 20
Chicago, IL
... Helpdesk. Microsoft Word Camelot Academy of Arts Science and Technology, Orange, CA — Humanities Teacher 08/2018- 07/2019 ● Developed writing and “Great Books” curriculum ● Taught 4th&6th grade Writing, Grammar, Vocabulary, Reading and World History ...
- 2023 May 13