Customer Service Associate

RESUME

NAME: SABA NURAIN

PHONE NUMBER: 630-***-****)

E MAIL: adx9es@r.postjobfree.com

EDUCATION: BACHLOURS IN COMPUTERSCIENCE AND H. RMANAGEMENT From (NEIU) (2021 to 2023)

WORK EXPERIENCE: Worked as H.R manager at Are dental office job duties were answering calls, Making Appointments for interviews, entering data, making schedules and training.

Worked at FTD (HELP DESK)

Worked at Kmart (customer service associate)

SKILLS:I am direct and collaborate with my team members by delegating,I tackle complex problems and engage in team decision, I am flexible and responsible and open minded inspiration tasks Ability to communicate verbally and in writing, clearly,Taking responsibility for the quality of work, Having positive attitude Accomplishing tasks,Problem solving skills, Time management skills, Team management skills, relationship building,integrity and trust building and effective decision making basically ability to lead people effectively.

Monitor and respond quickly and effectively to requests received through the IT helpdesk.

· Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.

· Modify configurations, utilities, software default settings, etc. for the local workstation.

· Perform timely workstation hardware and software.

Looking Forward to Work in Your Company.

Hoping to hear from you soon.

THANK YOU.

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