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Folsom, CA
... Handling the helpdesk for HCG. Onsite Project: Visited UK to Work and implement certain unique features for IBM MAM. Visited UK to Work on the database changes for IBM MAM Project: Physical Inspection Company: Maintec Technologies Role: Software ...
- 2017 Nov 15
Sacramento, CA
... ● Excellent Communication June 2006- July 2008 Information Service and Technology Helpdesk Analyst, Butte-Glenn Community College District (Oroville, CA) ● Supervised student assistant and other helpdesk technicians. ● Serve as primary support ...
- 2017 Aug 16
Sacramento, CA
Successfully solving problems and managing teams in the IT profession for over 20 years with an emphasis on desktop and helpdesk support and most recently in server application support. Technical Expertise Operating Systems MS Windows Pro 10, 8, 7 ...
- 2017 Jun 15
Elk Grove, CA
... Independently researched, resolved, and addressed complex questions and operational problems received from Helpdesk or direct user communication. Expertly managed Health System projects including rollouts and upgrades; weekly status reports for ...
- 2017 Apr 06
Sacramento, CA
... Prioritized, input, and tracked customer requests using the corporate helpdesk system. John Muir Health Systems, Walnut Creek, CA Nov 2005- Apr 2006 Desktop Support Technician Responsible for support and configuring office system Troubleshoot all ...
- 2017 Apr 05
Lincoln, CA
... 6 years’ experience helpdesk support and direct end user support. 10 years’ experience in configuring TCP/IP, DHCP, DNS, HTTP/HTTPS, and FTP/SFTP/FTPS 5 years’ experience of Active Directory, Group Policy settings. 5 years’ experience of Windows ...
- 2017 Feb 28
Sacramento, CA
... Using Rodeo ticketing tool for helpdesk. Environment: Microsoft Internet Security and Acceleration (ISA) Server 2004, Windows 2000 Server, Windows 2003 Server, Windows NT Server, Windows XP.
- 2017 Feb 16
Rancho Cordova, CA
... Computer Centers USA – Tier 2 Technician / Tier 3 Team Lead 2014-2015 Tampa, Florida -(contractor) As a Tier 2 technician I handled escalations and callbacks maintained in ISPN helpdesk ticketing system. Troubleshooting issues involving Kindles, ...
- 2016 Dec 29
Folsom, CA
... Call Ticket logs: Servicenow, HEAT, Applix, Vantive, Remedy, and McAfee Helpdesk. Moble Devices iPad, iPhone, MacBook Pro, Android tablet and phone; Myfi wireless hub. Training/Certs CompTIA A+, N+ HP HP Accredited Platform Specialist - Desktops, ...
- 2015 Jul 08
Roseville, CA
... Flowers 503-***-**** acohgi@r.postjobfree.com Skills and Qualifications Highly organized and experienced with prioritizing workloads 2.5 years’ experience with Actuate and Toad * *****’ professional experience using SQL 2.5 years’ Helpdesk support 2 ...
- 2015 Feb 25