| Resume alert | Resumes 11 - 20 of 183 |
Customer Service Systems Administrator
Baltimore, MD
... Helpdesk calls and create tickets using Remedy, support solution software. Managed Windows XP, 7 and Mac deployment project to more than 1200 users at the center. Troubleshot both hardware and software for Windows 10 and MAC systems. Ensured the ... - 2023 Nov 08
... Helpdesk calls and create tickets using Remedy, support solution software. Managed Windows XP, 7 and Mac deployment project to more than 1200 users at the center. Troubleshot both hardware and software for Windows 10 and MAC systems. Ensured the ... - 2023 Nov 08
Administrative Assistant Call Center
Glen Burnie, MD
... Maryland Health Connection, Baltimore, MD 10/2014–7/2015 Helps enroll low-income people in low-cost health insurance or Medicaid Client Servicing/Helpdesk Specialist ●Worked at a high-volume call center, handling about 30 calls per day; application ... - 2023 Nov 05
... Maryland Health Connection, Baltimore, MD 10/2014–7/2015 Helps enroll low-income people in low-cost health insurance or Medicaid Client Servicing/Helpdesk Specialist ●Worked at a high-volume call center, handling about 30 calls per day; application ... - 2023 Nov 05
Project Manager Power Apps
Baltimore, MD
... MD 09/2017 – 02/2019 ●Operations Manager for the Connecticut, Indiana, Nations (10 American Indian Tribes) and South Dakota Women Infant and Children’s (WIC) programs and provide oversight of the Three Sigma helpdesk that services those States. ... - 2023 Oct 11
... MD 09/2017 – 02/2019 ●Operations Manager for the Connecticut, Indiana, Nations (10 American Indian Tribes) and South Dakota Women Infant and Children’s (WIC) programs and provide oversight of the Three Sigma helpdesk that services those States. ... - 2023 Oct 11
Information Technology Support Specialist
Maryland City, MD
... Information Technology Administrator 2015 - 2018 IBM, Newark, NJ Single Point of Contact on customer site for all desktop related issues or escalations from customers and helpdesk. ● Support of Windows Server 2000, 2003 & 2008. ● Planned and ... - 2023 Oct 04
... Information Technology Administrator 2015 - 2018 IBM, Newark, NJ Single Point of Contact on customer site for all desktop related issues or escalations from customers and helpdesk. ● Support of Windows Server 2000, 2003 & 2008. ● Planned and ... - 2023 Oct 04
System administrator
Baltimore, MD
... Helpdesk Technician/customer service support Johns Hopkins Hospital,Baltimore MD January 2013-April 2022 Provided exceptional technical assistance and customer support, effectively resolving hardware and software-related inquiries for a diverse ... - 2023 Aug 19
... Helpdesk Technician/customer service support Johns Hopkins Hospital,Baltimore MD January 2013-April 2022 Provided exceptional technical assistance and customer support, effectively resolving hardware and software-related inquiries for a diverse ... - 2023 Aug 19
Change Management Service Manager
Ellicott City, MD
... Good understanding of Helpdesk / Service Desk and hands-on experience of employee Self-service Portal (SSP) customizations. Configuring integrations with UCF, configuring authority documents and citations. Configuring profile types and entities and ... - 2023 Aug 15
... Good understanding of Helpdesk / Service Desk and hands-on experience of employee Self-service Portal (SSP) customizations. Configuring integrations with UCF, configuring authority documents and citations. Configuring profile types and entities and ... - 2023 Aug 15
Call Center End User
Baltimore, MD
... Provide clients with on-site networking, server, desktop & helpdesk support with Dell, Compaq, HP, IBM, Toshiba plus custom built workstations and servers. Researched software products and made recommendations for upgrades. Supporting Customers with ... - 2023 Jul 08
... Provide clients with on-site networking, server, desktop & helpdesk support with Dell, Compaq, HP, IBM, Toshiba plus custom built workstations and servers. Researched software products and made recommendations for upgrades. Supporting Customers with ... - 2023 Jul 08
Project Manager Social Media
Annapolis Junction, MD
... Nuclear Regulatory Commission -Primarily responsible for managing a Helpdesk and a SharePoint site -Document librarian for categorizing over 200 documents -Subject matter expert for all federal pre-award contacts and agreements -Responsible for ... - 2023 Jul 03
... Nuclear Regulatory Commission -Primarily responsible for managing a Helpdesk and a SharePoint site -Document librarian for categorizing over 200 documents -Subject matter expert for all federal pre-award contacts and agreements -Responsible for ... - 2023 Jul 03
Call Center Vision International
Pasadena, MD
... Helpdesk Support, LOB, Inc - Hanover, MD October 2010 to March 2014 Managed call center activities to meet service level agreements. Installed various operating systems like Red hat, ubuntu and windows 10 and older Maintained the system speed and ... - 2023 May 29
... Helpdesk Support, LOB, Inc - Hanover, MD October 2010 to March 2014 Managed call center activities to meet service level agreements. Installed various operating systems like Red hat, ubuntu and windows 10 and older Maintained the system speed and ... - 2023 May 29
Technology Specialist Desk
Catonsville, MD
... PCCD Associates, NY Computer/Helpdesk Technician 07/2013 – 08/2017 Provided level 1 to level 3 desktop supports of Operating systems Migration and rollout in a corporate environment, phone support, and serve as the initial point of contact for ... - 2023 May 20
... PCCD Associates, NY Computer/Helpdesk Technician 07/2013 – 08/2017 Provided level 1 to level 3 desktop supports of Operating systems Migration and rollout in a corporate environment, phone support, and serve as the initial point of contact for ... - 2023 May 20