Call Center Vision International

Henry Eshun

Linux Systems Administrator

Email: *********@*****.***

Phone: 240-***-****

Seeking a Linux Administrator position in a goal-oriented IT environment that will utilize my existing knowledge, hands-on skills, and experience to achieve the organizations objectives.

Experience

System Administrator (Contractor), BTEK Systems LLC, Hanover March 2019 to Present

Installing RedHat Linux using kickstart and applying security polices for hardening the server based on the company policies.

Setup servers on AWS EC2 instance

Performed standard system administration tasks, such as patching, software and hardware upgrades, troubleshooting and problem resolution

Provision, Configure, deploy and administrate virtual machines and hypervisor

Created Logical Volumes on SAN by using LVM.

Hardware and software RAID management of storage for redundancy and high performance.

Installed and configure Ansible, modified packages using Ansible modules, wrote and deployed playbooks

Utilize Ansible module/arguments in playbooks to automate systems patches, deploy apps and configuration

Configured firewall and SELinux settings

Managing Citadel, Dovecot and Postfix mailing servers using the SMTP, POP3 and IMAP protocols

Installed and configured various network services such as DNS, DHCP, NFS, SMTP, Apache, SAMBA.

Network and Infrastructure monitoring using NAGIOS

Linux Administrator (Contractor), Staples, Framingham, MA April 2016 to April 2019

Administers, installs, configures and maintains Linux servers.

Installs, upgrades and configures RedHat Linux 5.x, 6.x, 7.x, 8.x, using Kickstart Servers and Interactive Installation.

Sets up and configures VSFTP, NFS, VNC, Samba and Apache servers for file sharing, remote access and security management

Uses SCP and RSYNC to transfer and backup files/folders between servers.

Creates and manages user accounts, security, rights, disk space and process monitoring in CentOS and Red hat Linux.

Configures DNS, NFS, FTP, remote access, and security management.

Creates Linux Virtual Machines using VMware Virtual Center.

Installs, upgrades and manages packages via RPM and YUM package management

Installs Firmware Upgrades, kernel patches, systems configuration and performance tuning on Unix/Linux systems.

Manages Patches configuration, version control, service pack and reviews connectivity issues regarding security problem.

Manages systems routine backup, scheduling jobs and enabling corn jobs.

Performs regular disk management like adding / replacing swaps on existing servers/workstations, partitioning according to requirements-LVMs, creating new file systems or growing existing one over the hard drives and managing file systems.

System Administrator, JBM - Bowie, MD April 2014 to March 2016

Installed RedHat Linux using kickstart.

Managed systems routine backup, scheduling jobs, enabling cron jobs, enabling system logging and network logging of servers for maintenance.

Performed RPM and YUM package installations, patch and other server management.

Installed and configured Logical Volume Manager - LVM

Provided 24/7 technical support to Production and development environments.

Configures DHCP, DNS, and NFS services in Linux.

Created and maintained user's accounts, profiles, security, rights disk space and process monitoring.

Helpdesk Support, LOB, Inc - Hanover, MD October 2010 to March 2014

Managed call center activities to meet service level agreements.

Installed various operating systems like Red hat, ubuntu and windows 10 and older

Maintained the system speed and security by performing tune-up and virus removal.

Monitored Service Desk for tickets assigned to the queue and processed tickets in order of priorities.

Logged in and Performed PC support and maintenance for over 250 people based on all requests coming in on emails, phones and conversations

Performed PC support and maintenance for over 250 people.

Installed and upgraded video cards, modems, hard drives, IDE controllers, SCSI drives, power supplier and memory components.

Performed system restore, system configuration and troubleshooting.

Created and managed user accounts, security and rights in Red hat Linux.

Certifications and Training

RHCSA # 130-195-308

Education

Vision International University, Ramona California

Bachelor of Ministry, July 2018

TECHNICAL EXPERTISE

Red hat Linux, CentOS, Ubuntu and Windows, Ansible, Containers, some knowledge of AWS, Docker and Kubernetes, VMWare ESXi 5.x and 6.x, LDAP, Python,

Nagios, Zabbix, top/htop, bash scripting, VI Editor, NFS, SSH, Telnet, Apache, DNS, VSFTP, NTP, AUTO FS, Samba, VNC, etc, Dovecot, Squirrel mail, Postfix, Citadel, MySQL, MS Office, Dell 710, 910 and HP ProLiant DL360 server.

Excellent verbal and written communication skills.

The ability to maintain both a professional and positive attitude at all times.

Ability to effectively, maturely and cooperatively work as a part of a team.

The ability to be proactive and work with irate customers and diffuse volatile situations

Contact this candidate