| Resume alert | Resumes 51 - 60 of 943 |
IT
New York, NY
... Provide escalation guidance and support knowledge to Helpdesk. Research, resolve and respond to complex incidents escalated by Helpdesk in a timely manner. Escalate problems to appropriate engineers when necessary. Review, update and publish new ... - Jan 08
... Provide escalation guidance and support knowledge to Helpdesk. Research, resolve and respond to complex incidents escalated by Helpdesk in a timely manner. Escalate problems to appropriate engineers when necessary. Review, update and publish new ... - Jan 08
Cybersecurity Consultant
Fairfield, NJ
... to aid clients in achieving compliance Cyber Intern at Withum June 2021 - Dec 2021 Whippany, NJ ● Functioned as helpdesk analyst to solve tier 1 related incidents ● Created and scheduled cloud backup plans using Acronis (BDR) ● Documented ... - Jan 07
... to aid clients in achieving compliance Cyber Intern at Withum June 2021 - Dec 2021 Whippany, NJ ● Functioned as helpdesk analyst to solve tier 1 related incidents ● Created and scheduled cloud backup plans using Acronis (BDR) ● Documented ... - Jan 07
System Administrator Hyde Park
Elmont, NY
... Daily monitored server logs, performance and server health check Conducted student briefings on the Bureau’s Technical Infrastructure Helpdesk Analyst Bureau of Internal Revenue, Quezon City Philippine January 2001 to September 2006 Handled ... - Jan 01
... Daily monitored server logs, performance and server health check Conducted student briefings on the Bureau’s Technical Infrastructure Helpdesk Analyst Bureau of Internal Revenue, Quezon City Philippine January 2001 to September 2006 Handled ... - Jan 01
Information Technology Specialist
Jersey City, NJ
... MGMT operations via Microsoft Intune with the goal of providing consistent user experience, increasing security & reducing helpdesk tickets Hardware Support - Maintained an accurate inventory & repaired PC’s, printers and other hardware peripherals. ... - 2023 Dec 31
... MGMT operations via Microsoft Intune with the goal of providing consistent user experience, increasing security & reducing helpdesk tickets Hardware Support - Maintained an accurate inventory & repaired PC’s, printers and other hardware peripherals. ... - 2023 Dec 31
Desktop Support Information Technology
Kearny, NJ, 07032
... Mac and PC Proficiency, Hardware Diagnostics, Application Support, Basic Intune Administration, User Onboarding\Off-Boarding, Basic O365 administration, image creation, MFA EXPERIENCE Helpdesk Analyst /Desktop Support II 12/2021 to 2/28/2023 MARLABS ... - 2023 Dec 30
... Mac and PC Proficiency, Hardware Diagnostics, Application Support, Basic Intune Administration, User Onboarding\Off-Boarding, Basic O365 administration, image creation, MFA EXPERIENCE Helpdesk Analyst /Desktop Support II 12/2021 to 2/28/2023 MARLABS ... - 2023 Dec 30
Director, IT
Merrick, NY
... Identified bottlenecks in the Jersey City’s IT helpdesk (GovPilot) system design. Improve system design layout for intuitive end user interface, faster ticket submission workflow, and added incident categories in the system. Oversee successful ... - 2023 Dec 27
... Identified bottlenecks in the Jersey City’s IT helpdesk (GovPilot) system design. Improve system design layout for intuitive end user interface, faster ticket submission workflow, and added incident categories in the system. Oversee successful ... - 2023 Dec 27
Technical Support Client Services
Cranford, NJ, 07016
... Helpdesk Analyst Bristol Myers Squibb, Skillman, NJ Assisted the Bristol Myers Corporate Help Desk in support of its global operations to its employees by assigning trouble tickets via Remedy to appropriate response personnel Executed LDAP ... - 2023 Dec 25
... Helpdesk Analyst Bristol Myers Squibb, Skillman, NJ Assisted the Bristol Myers Corporate Help Desk in support of its global operations to its employees by assigning trouble tickets via Remedy to appropriate response personnel Executed LDAP ... - 2023 Dec 25
Information Technology System Administrator
Clifton, NJ
... Systems 05/16 – 10/22 Felician University/Lodi & Rutherford, NJ • Manage\performed all work performed by On Prem Helpdesk Technicians, Jr. and Sr. Administrators • Performed and managed Desktop Windows 7 to Windows 10 Upgrades • Created software ... - 2023 Dec 21
... Systems 05/16 – 10/22 Felician University/Lodi & Rutherford, NJ • Manage\performed all work performed by On Prem Helpdesk Technicians, Jr. and Sr. Administrators • Performed and managed Desktop Windows 7 to Windows 10 Upgrades • Created software ... - 2023 Dec 21
Information Security Third Party
Manhattan, NY, 10016
... Performed weekly critical system audits of help desk tools to maintain security adherence for critical infrastructure Served as second tier of escalation in public global helpdesk, responding to customers via Twitter using a Ticket API Explained ... - 2023 Dec 17
... Performed weekly critical system audits of help desk tools to maintain security adherence for critical infrastructure Served as second tier of escalation in public global helpdesk, responding to customers via Twitter using a Ticket API Explained ... - 2023 Dec 17
Customer Support Pick Up
Brooklyn, NY
... Able to use multiple kinds of productivity software, provide IT help desk customer support, and work with various IT helpdesk ticketing systems. Able to install hardware and software, image systems, and maintain and properly secure them. Licensed ... - 2023 Dec 13
... Able to use multiple kinds of productivity software, provide IT help desk customer support, and work with various IT helpdesk ticketing systems. Able to install hardware and software, image systems, and maintain and properly secure them. Licensed ... - 2023 Dec 13