Bryan Bateman
*** ***** ******, *** ***** (***)
Davidson, NC 28036
E-mail: *******.*****@*****.***
Introduction
I am a caretaker, automator and troubleshooter looking to be part of a
team that oversees a compliant and managed environment. I am a senior
technologist with many skills that are relevant in today's IT
infrastructure.
Skills
Microsoft Novell
DOS Netware 3.12
Windows 3.1 Netware 6
Windows 95/98 Suse 9 Enterprise
Windows XP/7/8 Zenworks 7
Windows NT Client and Server Bordermanager 6
Windows 2000 Client and Server Console One
Windows Server 2003 - 2008 NWAdmin
MS-SQL Server 7 - 2008 NDS
Microsoft Exchange Server Sybase
SNA Client and Server
IIS 4,5,6, 7
Windows Applications Sun
Office 97 - 2010 Solaris 2.6
Microsoft 365 Solaris 9/10
VBA for Office
Crystal Reports(Business Objects)
Hummingbird Exceed SCO
Adobe Acrobat OpenServer
Adobe Photoshop Informix
Dreamweaver
Windows Programming Linux Ports
Visual Basic Red Hat
Transact- SQL Suse
ASP NetBSD
C/C# OpenBSD
HLLAPI Ubuntu
Control Systems Unix / Linux Applications
X86 Assembler Apache
Various Embedded Languages MySQL
Ladder Logic PostgeSQL
Wiring Diagrams Open Office
Control Diagrams Nagios
Networking Protocols Unix / Linux Programming
Telnet Shell Scripting
FTP PHP
SMTP Perl
SNMP Python
Serial Communication GCC
ISDN
TCP/IP
Networking Wiring Topologies
. 3Com Router/Core/Switch Config . RS-232
. Cisco Router /Switch Config . RS-485
. Netgear Switch Config . Token Ring
. Sonicwall Firewall Config . Ethernet ( UTP, ThinNet. AUI)
. Wireshark, NMap . Fiber
Work History
Aug 2009 - May 2014 RP Machine Inc. Statesville, NC
Infrastructure Engineer
. Maintain and administer computer networks and related computing
environments including computer hardware, systems software,
applications software, and all configurations.
. Perform data backups and disaster recovery operations.
. Diagnose, troubleshoot, and resolve hardware, software, or other
network and system problems, and replace defective components when
necessary.
. Plan, coordinate, and implement network security measures to
protect data, software, and hardware.
. Configure, monitor, and maintain email applications or virus
protection software.
. Operate master consoles to monitor the performance of computer
systems and networks, and to coordinate computer network access and
use.
. Monitor network performance to determine whether adjustments need
to be made, and to determine where changes will need to be made in
the future.
Sept 2008 - Aug 2009 Strataforce Statesville, NC
Data Conversion Specialist
. Wrote a screen scrape application to pull data from the legacy
system.
. Worked with the new ERP vendor to get data into a format they could
import into their system.
. Wrote the business logic for their website so that it would pull
data from the new SQL database. They are still using that business
logic to date.
. Assisted with implementation and administration of new ERP system.
June 2008 - Sept. 2008 UNC Charlotte Charlotte, NC
Application Support
. Assist customers with evening and weekend e-learning technical
support in the Center for Teaching and Learning.
. Respond to phone calls and emails, troubleshoot and documents all
support requests as appropriate.
. Responsible for updating the Blackboard Vista lab in accordance with
the center's existing standards.
. Lab computer updates and maintenance, and other technical tasks or
projects as assigned.
Sept. 2005 - Oct. 2006 Norfolk Public Schools Norfolk, VA
Infrastructure Engineer
. Maintenance and configuration of switches and cores for NPS network.
Development and implementation of equipment monitoring system.
. Enhancement of reporting for District Helpdesk application. Database
administration for same.
. Systems Administration and Database Administration of workstation
inventory system. Creation of monitoring system and enhanced
reporting for same.
. Transition of Internet Proxy/Internet Filter Solution from per school
solution to a centralized solution using open source solutions.
Jan. 2001 - May 2002 Teloquent Communications Billerica, MA
Onsite Systems Administrator
. Provided onsite Administration of Teloquent CRM system for Verizon DSL
Call centers.
. Created and implemented disaster recovery methods for the environment,
including the automation of backup/restore methods and server
transitions.
. Created and implemented a monitoring system that policed the
application log files on the servers and sent out alerts to email and
pagers.
. Maintained all OS and application patches.
. Worked with home office to transition business specific reports and
infrastructure from SCO to Windows servers.
. Performed hardware maintenance and repair to servers as needed.
. Automated application installation of PC based phones for call
representatives. Verizon personnel in the deployment of same.
Oct. 1997 - Sept. 2000 Bank of America Norfolk, VA
Systems Engineer II
. Infrastructure Support for EAGLS (Electronic Account and General
Ledger) Technology and Operations in Norfolk. Duties included liaison
to Enterprise groups on matters of network security (firewall/proxy),
network performance, IP maintenance of both dynamic and static
servers/workstations.
. Design, deployment and support of NT and Unix workstations for
development and support staff.
. NT and Reports Application Administrator for testing and production
environments of Government and Commercial EAGLS.
. Systems Engineer I/Desktop Support & Change Management Engineer
. Acted as systems analyst in the development/creation of an
applications model for the transition from OS/2 and Communication
Manager to NT Client/Server and SNA Client/Server for the call center.
. Designed and deployed testing environment for programming staff.
. Managed Windows 95/NT Workstations and printers in a Novell 3.12
environment for the administrative staff of the call center.
. Worked with vendor and project consultants to determine
Hardware/OS/Networking needs for testing and production environment.
Jan. 1996 - Mar. 1998 Infinet, LLC Norfolk, VA
Technical Service Representative
. Provided technical phone support for Internet Service Provider.
. Resolved connection and application problems for both Windows and Mac
workstations.
. Cleared email queues, resolved basic HTML and Javascript issues for
customers and affiliates.
May 1995 - Feb. 1996 Incon Systems Chesapeake,
VA
Owner
. Contracted with control firms to do Project Management and startup of
automation control systems.
Nov. 1992 - May 1995 ECS Controls, Inc. Chesapeake,
VA
Systems Engineer
. Engineering, programming, and start-up of pneumatic, electronic and
direct digital controls.
Sept. 1991 - June 1992 Professional Software Virginia
Beach, VA
Communications Technician - NavSea Combat Systems
. Maintained communications link to VAX cluster. Serviced and
maintained terminal servers, print servers, Ethernet hubs and
concentrators, patch panels and interconnecting wiring for data
communication in the complex.
. Maintenance and service of PC's, dot matrix printers, laser printers
(HP and DEC), modems and all other external devices.
. Helped end users with hardware configurations and software
applications for VAX and on stand-alone personal computers.
May 1990 - Aug. 1991 United Technologies Carrier Richmond, VA
Engineering Technician
. Commissioning and programming Carrier Comfort Network Systems.
. Engineering Services - Test and Balance of air and water systems,
vibration analysis.
Oct. 1989 - May 1990 Tidewater Services, Inc.
Chesapeake, VA
Project Manager
. Test and Balance (TABS) engineering and project management of related
government and commercial contracts.
. Review of mechanical drawings and specifications for problems that
would affect the performance and proper balance of the mechanical
systems prior to construction.
. Pre-TABS inspection to insure that proper construction and
installation practices are being followed.
Jan. 1985 - Aug. 1989 Johnson Controls, Inc. Norfolk,
VA
Building Automation Systems Manager
. Administered service contracts for building automation, fire, and
security systems. Manpower allocation of technicians to service and
construction jobs.
. Assisted engineering department in design and layout of automation
systems.
. Customer/branch instructor for BAS systems.
Application Engineer
. Worked with sales engineers in the design of pneumatic, electronic,
and automation systems. Ordered and tracked material for construction
jobs. Manual drafting and AutoCAD drawings.
Systems Representative IV
. Programming, field engineering and commissioning of JC/80, JC85/40,
and DSC-8500 network products. Field engineering, installation and
maintenance of fire and security systems.
Mar. 1977 - Dec. 1984 Atlantic Energy Chesapeake,
VA
Control Technician
. Maintenance, calibration and repair of electronic and pneumatic
control systems.
. Worked with plant operators to adjust control loops for proper
operation of systems.
. Maintenance Electrician
. Maintained and repaired plant electrical systems.
. Maintained and repaired plant electrical controls.
. Assisted mechanical staff in rebuilding of both rotary vane and piston
compressors.
Education History
Issuing Institution Location Course of Study
Tidewater Community College Portsmouth, VA Electronics and
Computers
Certifications
Certification Title Issuing Organization Completion Date
MCP Microsoft 06/2003
CCNA Cisco 2015