Helpdesk resumes in Mississauga, ON, Canada

Brampton, ON, Canada
... diploma: Computer Science – Graduated: 2010 EMPLOYMENT HISTORY Honda Canada Inc, Markham, ON CANADA April 2019 – April 2020 Bilingual IT Helpdesk Support Ensuring proper computer operation so that end users and dealers can accomplish business tasks. ... - 2020 Apr 25

Brampton, ON, Canada
... – Aug 2008 E4e Business Solutions Pvt Ltd – India Recruited and hired candidates for full time IT positions: System Admin, IT Helpdesk, Java Developers, Call center (technical / Non-technical) Conducted Initial level screening, resume short listing, ... - 2020 Apr 23

Toronto, ON, Canada
... Career Summary I am an IT Network specialist with over 3 years’ experience managing network systems, providing technical support & helpdesk support to individual clients and companies, identifying issues and troubleshooting for client satisfaction. ... - 2020 Mar 31

Toronto, ON, Canada
... // AUCKLAND // February 2009-July 2009 Provided specialized Outbound Helpdesk & Application support for the company’s in-dept insurance software in brokerage and underwriting via telephone, email and remote connection. SENIOR DESKTOP SUPPORT DTZ ... - 2020 Mar 24

Mississauga, ON, Canada
... Created documents– Business Process Models, RFP(Request for Proposal)/ BRD (Business Requirements Document)/SRS(Systems Requirements Specifications)/ SFS (Systems Non- functional/Functional Specifications), Helpdesk Incident Reports, Traceability ... - 2020 Mar 24

Oakville, ON, Canada
... com Languages English – fluent Polish-native Maciej Kleniewski Summary Self-motivated University graduate with a Bachelor’s of Arts in Audio and Music Production (honors) with a 7 months experience in Helpdesk support with customer service . ... - 2020 Feb 24

Toronto, ON, Canada
... server PowerShell and Python Manage network security (firewalls) Manage system update and patching cycles and rollout Ensure helpdesk is answering tickets in sufficient time and incident SLA was being achieved Work with HR to create job scope and ... - 2020 Feb 19

Mississauga, ON, Canada
... (SOP) through the effective use of Knowledge management Performed escalation calls as directed by service desk manager IT Helpdesk Technician (Intern) Sep 2019 – Oct 2019 Micro Computer Consulting Inc., Mississauga, ON Accepted client’s desktop and ... - 2020 Jan 14

Toronto, ON, M3J 1L4, Canada
... Gathered user-requirements and designed a system that reduced response time on the helpdesk from 20mins. to 10mins. Communication skills for providing training, establishing and administering governance and control, and building and maintaining ... - 2020 Jan 11

Toronto, ON, Canada
... Take inbound calls for bank machine, brank and POS (Burger King) HEAT POS helpdesk. Take overflow calls from Level 1 Green Machine when they closed at 8PM. Created escalations spreadsheet using Word or Excel. Skills OKTA, PulseSecure, McAfee ... - 2019 Dec 13