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Resumes 41 - 50 of 167 |
Detroit, MI
... TECHNICAL SUMMARY: •Level 1 / 2 Helpdesk PC hardware, Operating Systems, Networking in Local Area Network, and Local/Network Printer (HP), HP and Dell Computers, Ghost Console, Thin Devices •MS Windows NT, MS Windows 2000, MS Windows XP Home/Pro ...
- 2020 Apr 16
Dearborn, MI
... Administrating Symantec Endpoint Antivirus console, managing 300+ antivirus client’s computers like definition updates, Exception policies, scanning, reporting etc… Responsible for helpdesk support using Remedy ticketing system, inventory and system ...
- 2020 Feb 26
Detroit, MI
... ●Installed, setup, and maintain new Desktop/Laptop/Printer equipment ●Coordinated support with helpdesk team, and network services to troubleshoot related issues that will need to be escalated to various teams. ●Tracked and resolved user’s problems ...
- 2020 Jan 30
Detroit, MI
... ● Performed helpdesk duties for clients and end-users. ● Monitored system for any hardware or software irregularities. ● Performed and monitor server back-ups, restores and media rotation using a variety of utilities. ● Monitoring, repair, and ...
- 2019 Mar 25
Detroit, MI
... San Antonio TX 12/01/2014 to 03/2016 Helpdesk Analyst Support includes acting as the single point of contact for phone calls, logging and managing calls from internal staff via Telephone emails, chat and queries. Providing tier 2 support - ...
- 2019 Mar 14
Detroit, MI
... Was Responsible for service request tickets generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches, fixes, and all around technical support. Ensured network, system and data availability and integrity through ...
- 2019 Feb 20
Ypsilanti, MI
... as per department and removing terminated employees from their needed applications securely (Python) Aided at the helpdesk, helping employees with licensing issues, OS issues, Linux issues Worked on a laptop management system Chef to push ...
- 2019 Feb 11
Warren, MI
... - SkillCheck - Accela V360 - Accela Mobile Office - SSRS Reporting - BIDS Reporting - UNIX Operating System - BOSS HelpDesk - Primarius - Verizon Business Portal - GovDelivery - SiteCheck - Click, Drag & Drop Reporting (Continued) Bradley A. ...
- 2019 Jan 19
Windsor, ON, Canada
... Worked as line 1 and line 2 support in IT Helpdesk for the U.S. based client Epicor. Provided worldwide Customer Support over phone (inbound & outbound) for the company on a 24/7 basis. Provided constant technical support for applications to ensure ...
- 2018 Dec 27
Warren, MI
... respond quickly and effectively to requests received through the IT helpdesk Monitor Service Desk for tickets assigned to the queue and process first-in, first-out based on priority Modify configurations, utilities, software default settings, etc. ...
- 2018 Aug 26