Annapolis, MD, 21401
... • Spearhead desktop and helpdesk support initiatives, expertly resolving intricate technical issues with minimal disruptions to IT services. • Rapidly troubleshoot hardware and software anomalies, leveraging advanced diagnostics and impact ...
- 2023 Oct 18
Upper Marlboro, MD
... Repairing computer hardware including Windows Resolving Android, MacBook and iPhone Office Applications Issues (Word, Excel, PowerPoint, Outlook) Tier 1 Helpdesk (Contract) 7/2018 to 4/2019 Iron Bow Technologies Chantilly, VA Provide phone, email, ...
- 2023 Oct 14
Frederick, MD
... LEAD HELPDESK ASSOCIATE, JUL 2008 TO OCT 2009 • Completed key tasks in performing corporate real estate operations, addressing client inquiries for services, overseeing customer/client calls, and dispatching service requests to site technicians and ...
- 2023 Oct 11
Baltimore, MD
... MD 09/2017 – 02/2019 ●Operations Manager for the Connecticut, Indiana, Nations (10 American Indian Tribes) and South Dakota Women Infant and Children’s (WIC) programs and provide oversight of the Three Sigma helpdesk that services those States. ...
- 2023 Oct 11
Silver Spring, MD
... manner Updating Files Processing applications Create report, extensive data entry, invoicing and tracking Ed Technologies Helpdesk Tier 1 November, 2003-September, 2010 Provide technical support to help desk personal and assistance for inbound ...
- 2023 Oct 10
Annapolis, MD
... Help Desk Security Attention to Detail Basic Network Skills (IP, TCP/IP,VPN) WORK EXPERIENCE • Software & Hardware Installation • Helpdesk Ticketing System Problem Resolution Written and Verbal Communication Skills January 2021 - ITHelp Desk Support ...
- 2023 Oct 05
Maryland City, MD
... Information Technology Administrator 2015 - 2018 IBM, Newark, NJ Single Point of Contact on customer site for all desktop related issues or escalations from customers and helpdesk. ● Support of Windows Server 2000, 2003 & 2008. ● Planned and ...
- 2023 Oct 04
Lanham, MD
... with VoIP Phone Systems Proficient in PostgreSQL Proficient in JavaScript Proficient in C# Proficient in PowerShell Helpdesk administration Server and System Administration Hardware and software configurations Network configuration Project and ...
- 2023 Sep 30
Frederick, MD
... Analyzes reviews and Completed escalated helpdesk tickets and change orders to meet the NOC's needs with 97% of assigned trouble tickets being closed within 24 hours. References: Refurnished upon request US Citizen: Authorized to work for Any ...
- 2023 Sep 22
Fort Washington, MD
... and mentoring Verbal and written communication • • Relationship building • Partnership development • Marketing • Helpdesk Call Support • Data Connectivity • Case Support • Backup and Recovery • Firmware Development CompTIA Internet • 05/2023 ...
- 2023 Sep 14