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Singapore, Central Singapore Community Development
... Calabarzon & Mimaropa, Philippines Industry Call Center / IT-Enabled Services / BPO Specialization Technical & Helpdesk Support Role IT Support/Helpdesk Position Level Supervisor / 5 Years & Up Experienced Employee Monthly Salary PHP 35,000 Assist ...
- Feb 18
Singapore, Central Singapore Community Development
... -Provided weekly, monthly, quarterly, yearly, and on-demand Helpdesk reporting metrics to Senior Management to assist in effective decision making. WNS Global Services Senior Associate December 2019 – August 2021 Roles and Responsibilities: ...
- 2023 May 22
Singapore, Central, Singapore
... per the schedule, and work directly with helpdesk and onsite engineer to resolve any issues pertaining to migration process The migration was divided into three phases such as setup new VMware HVD machine for those existing failure upgrade machines; ...
- 2021 Jul 05
Singapore, Central, Singapore
... 6.Name : HCL Pvt Ltd Position Title : Helpdesk engineer Position Level : 1st level IT support Specialization : IT/Computer – Hardware Date Joined : 1st August 2018 Date left : 31st June 2019 Work Description: The main role of helpdesk engineer is ...
- 2021 Apr 10
Singapore, Central, Singapore
... Installation of antivirus software and troubleshooting virus related problems Troubleshooting the issues through advanced helpdesk tool (AHD) and resolving the issue within time period (SLA). Domain Login problems and Internet issues. IP telephony ...
- 2021 Jan 15
Singapore, Central, Singapore
... 4.Helpdesk Ticket handling to resolve the issues based on the SLA. 5.NETS client SAP ECC logistics Tickets Handling more on MM/SD/FI Tickets with FIORI. 6.YGP Private Limited – Forecast planning enhancement in MM/SD and report development. 7.S4/HANA ...
- 2020 Nov 30
Singapore, Central, Singapore
... Thomson Engineer/IT Administrator (APAC): May 2010 – Feb 2013 Responsibilities: Provide IT Helpdesk support, AV/VC Product Demo, Product Training, consultant, Technical Service for IT Equipment, high performance computing hardware installation, ...
- 2020 Aug 09
Jurong West, Singapore
... with vendors for outsource support Internal Support/Helpdesk Role (using SAP ECC6.0) Provide 1st and 2nd level support for in house tickets such as system/transaction errors, forms improvements, reports requested, change request and other issues. ...
- 2020 Jun 27
Singapore, Central Region, Singapore
... Attended all the errors and brought solutions from SAP System, Liaise with External Helpdesk, FNC, Users & Requesters for the 14 interfaces. Ensured that the Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are achieved. Client ...
- 2020 Jan 12
Serangoon, 550307, Singapore
... network Provide Technical Support to all teachers Provide Desktop support Desktop deployment ( Island wide) Assign as helpdesk ( Phone Technical Support) Assign as Roving technical Assistance Troubleshoots network, hardware and software issue. ...
- 2018 Sep 12