| Resume alert | Resumes 51 - 60 of 526 |
Database Architect and Manager
Pimmit Hills, VA, 22043
... Sep 2019 – Nov 2019 University of North America IT Helpdesk/Network Support Assistant oRestructured the Universities’ LAN & WLAN, and VPN architecture to limit vulnerability. oCreated a customized workplace group policy for the Universities’ network ... - 2023 Dec 17
... Sep 2019 – Nov 2019 University of North America IT Helpdesk/Network Support Assistant oRestructured the Universities’ LAN & WLAN, and VPN architecture to limit vulnerability. oCreated a customized workplace group policy for the Universities’ network ... - 2023 Dec 17
Quality Assurance Information Technology
Germantown, MD
... Responsibilities: •Cover the Helpdesk to assist all Gatekeeper application programs in managing their internet collection samples and respondents. •Annually and quarterly on the report release weeks we got more volume of help requests, usually on ... - 2023 Dec 14
... Responsibilities: •Cover the Helpdesk to assist all Gatekeeper application programs in managing their internet collection samples and respondents. •Annually and quarterly on the report release weeks we got more volume of help requests, usually on ... - 2023 Dec 14
Quality Assurance Software
Leesburg, VA
... Configuration Management Wrote Change Management Plan Maintained CM database of documents under CM control Obtained a high level of knowledge of the helpdesk operations in a short timeframe. Assisted in creation and maintenance of "STAT!" CM ... - 2023 Dec 13
... Configuration Management Wrote Change Management Plan Maintained CM database of documents under CM control Obtained a high level of knowledge of the helpdesk operations in a short timeframe. Assisted in creation and maintenance of "STAT!" CM ... - 2023 Dec 13
Information Technology Desktop Support
Silver Spring, MD
Ike Victor Ezeani Home 301-***-**** Cell: 301-***-**** ad1t2d@r.postjobfree.com Professional Summary: Possess over 6 years of solid experience in information technology in the areas of PC Technician, Desktop Support, Helpdesk and Call Center ... - 2023 Dec 09
Ike Victor Ezeani Home 301-***-**** Cell: 301-***-**** ad1t2d@r.postjobfree.com Professional Summary: Possess over 6 years of solid experience in information technology in the areas of PC Technician, Desktop Support, Helpdesk and Call Center ... - 2023 Dec 09
United States Accounting Assistant
Germantown, MD
... • Assists with Tier 3 e-mail and telephone customer service support using a supplied helpdesk. • Provides follow up outreach to both applicants and participants as required. • As needed, reviews, understands, and applies knowledge of Federal rules ... - 2023 Dec 07
... • Assists with Tier 3 e-mail and telephone customer service support using a supplied helpdesk. • Provides follow up outreach to both applicants and participants as required. • As needed, reviews, understands, and applies knowledge of Federal rules ... - 2023 Dec 07
Access Management Event
Washington, DC
... Helpdesk Support Tech March 2015 - January 2017 MTN Cameroon Cameroon, Douala • Handled projects in monitoring, deploying and application on LINUX/UNIX servers. • Installed Debian/red hat/Ubuntu Operating Systems Distributions • Installed, ... - 2023 Dec 07
... Helpdesk Support Tech March 2015 - January 2017 MTN Cameroon Cameroon, Douala • Handled projects in monitoring, deploying and application on LINUX/UNIX servers. • Installed Debian/red hat/Ubuntu Operating Systems Distributions • Installed, ... - 2023 Dec 07
Project Manager Management
Arlington, VA
... managed IA, SA Network Engineers, Tier 1 helpdesk technicians SLA. Successfully drove the ATO process for getting (VDI) into production on a hybrid cloud deployed in less than 30 days for 600 SAFE virtual workstations. • Independent contributor; ... - 2023 Dec 02
... managed IA, SA Network Engineers, Tier 1 helpdesk technicians SLA. Successfully drove the ATO process for getting (VDI) into production on a hybrid cloud deployed in less than 30 days for 600 SAFE virtual workstations. • Independent contributor; ... - 2023 Dec 02
Business Analyst Project Management
Washington, DC
... Facilitated the transfer of Remedy knowledge articles, Tier II/Tier III troubleshooting, helpdesk call scripts, and enterprise Service Management (eITSM) documentation. Responsible for a mixture of SharePoint architecture, administration, ... - 2023 Nov 28
... Facilitated the transfer of Remedy knowledge articles, Tier II/Tier III troubleshooting, helpdesk call scripts, and enterprise Service Management (eITSM) documentation. Responsible for a mixture of SharePoint architecture, administration, ... - 2023 Nov 28
IT Customer service & Help Desk Center
Washington, DC
... Professional Experience HelpDesk Analyst CCI Health Services June 2022-Present Responding to ticketing system, call center support, hardware configuration, network appliance installation and troubleshooting, network diagnostics, network patching, ... - 2023 Nov 22
... Professional Experience HelpDesk Analyst CCI Health Services June 2022-Present Responding to ticketing system, call center support, hardware configuration, network appliance installation and troubleshooting, network diagnostics, network patching, ... - 2023 Nov 22
Customer Service Team Lead
Rockville, MD
... I had experience in working as a Team Leader on an e-Procurement project, overseeing a team of 10 members Collaborating with the technical team to address and resolve issues Job Title History Worked as a Team Lead – Helpdesk and Functional for e ... - 2023 Nov 13
... I had experience in working as a Team Leader on an e-Procurement project, overseeing a team of 10 members Collaborating with the technical team to address and resolve issues Job Title History Worked as a Team Lead – Helpdesk and Functional for e ... - 2023 Nov 13