Jhansi L Bonagiri

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240-***-****(H)/ 530-***-****(M)

Work Authorization: U.S. Citizen

Summary:

Around 12 years of diverse experience in the field of information technology with the emphasis on Quality Assurance and Software Testing. Experienced in Testing Web-based, Client/Server, and Mainframe applications. Good experience with Manual and Automated testing of applications. Performed automated testing using tools like Quick Test Pro. Experienced working with multiple industries such as Federal, Healthcare, Financial, and Printing. A motivated self-starter enjoys working in both independent and team environments.

Specific Expertise:

•Expertise in analyzing user requirements in accordance with functional and technical specifications.

•Extensive knowledge of Software Development Life Cycle (SDLC).

•Follows Agile process, with 2 weeks sprints. Follows all the Agile procedures including daily stand ups, sprint demos, etc.

•Experience in preparing test plans and writing test cases.

•Extensive Manual Testing experience.

•Good Experience in Mainframe Testing.

•Excellent problem solving skills helped me handle various situations in multiple projects as a QCT.

•Proficient in Automated testing tools – Quick Test Pro, and Win Runner.

•Expertise in maintaining Test Matrix and Requirement Traceability Matrices (RTM).

•Strong skills in conducting various types of tests, which include GUI, Functionality, acceptance, data driven, load, performance, stress, regression and configuration tests.

•Expertise in backend testing using SQL statements.

•Expertise in developing and enhancing testing scripts using TSL.

•Proficient in the tasks of Bug tracking and Reporting using Rational, JIRA, BugZilla, Quality Center, Software planner, Rational clear quest and Test Director.

•Involved in writing, maintaining and updating Test Documentation for various stages of testing for reference and Auditing purposes.

Technical Skills:

•Testing Tools: Rational (Functional Tester, Performance Tester), Quick Test Pro, Win Runner, Wells Fargo custom tools (RARQ, Unit Test tool, Variance Tool), Test Runner, K9 Automation tool

•508 Testing Tools: NVDA, WAVE, W3C, Site improve Accessibility Checker

•Load Testing Tools: WAPT, and Performance Tester

•Bug Reporting Tools: Rational, JIRA, BugZilla, Quality Center, Software planner, Rational clear quest and Test Director, Redmine

•Languages: C, SQL, and XML, Java

•Web Content Management System: Rhythmyx

•Operating System: Windows 10, Windows 95/98/NT/2000/XP/Vista, UNIX, LINUX, and MS-DOS.

•Databases: SQL Server, Oracle, and MS Access 2000.

•Web Technologies: HTML, XML, Java Script and VB Script

•Web Analytic Tool: Google Analytics

•Office Tools: MS Office.

Professional Experience:

Position: Test Engineer/IT Specialist March 2016 – Present

Client: Bureau of Labor Statistics

Employer: BAE Systems Inc

Project: IDCF (Internet Data Collection Facility)

www.idcf.bls.gov

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The BLS is a governmental statistical agency that collects, processes, analyzes, and disseminates essential statistical data to the American public, the U.S. Congress, other Federal agencies, State and local governments, business, and labor representatives. The BLS also serves as a statistical resource to the United States Department of Labor and conducts research into how much families need to earn to be able to enjoy a decent standard of living.

Working General term for all web-based data collection applications developed and supported by DEWS (Division of Enterprise Web Systems). Gatekeeper is a centralized facility that supports the Bureau’s Internet data collection by providing a single and manageable system in which respondents report their data and manage their own information.

Worked on IDCF, IDCF Central Facility, LABSTAT, and CMS projects

Environment:

Java, Angular, HTML, SQL developer, Test Runner, Google Analytics, Rhythmyx, Selenium, 508 tools (NVDA, WAVE, W3C, Site improve Accessibility Checker), Web Accessibility Toolbar (WAT), WAPT, Microsoft outlook, Office 2010.

Responsibilities:

•To deliver the bug free software follow the scrum methodology by attending the Sprint Planning meeting, daily scrum, and sprint review meetings.

•Drafted test plans and test cases for integration testing and other forms of testing including boundary positive/negative, functional, system, stress, load, performance, usability, security, and install/uninstall.

•Validated the business logic, by executing the test cases.

•Validated the data integrity in SQL server database after running the test cases.

•Used Redmine tool for loading User Stories, verification reports, as well as bug tracking.

•Use Chrome Device mode from Dev Tools for mobile simulation testing.

•Conduct the Maintenance Testing based on Windows, Linux, Solaris etc. patches update.

•To avoid the risks, perform hands-on testing using a combination of our automated Section 508 compliance testing tools develop a plan for addressing any problems, and document overall level of compliance.

•Collaborate with various DEWS and program office staff to ensure that all requirements are validated, features are tested, and deployed to the production server as scheduled.

•Run Google Analytics' Browsers and Devices Report every quarter to review the customer usage results and update the DEWS Browser test suite as needed.

•Train, and provide technical guidance to new staff in testing the IDCF web data collection applications.

•Conduct monthly post-production testing on the third Sunday of each month in coordination with the system administration staff’s server maintenance schedule.

•Perform weekly scheduled production status checks for IDCF, LABSTAT, and BLS Central intranet web site.

•Conduct weekly system health checks on all Internet Data Collection Facility (IDCF) internet and intranet web data collection applications, LABSTAT, the BLS Unified Publishing System (UPUBS), and the Content Management System (CMS) applications in the test environment.

•Run automated test scripts to ensure that formulas, images, and tables are displaying correctly, and the HTMLs and the pdfs have been published as expected in Rhythmyx.

•For any failures check the log files and verify the articles manually in Rhythmyx.

•Assist in developing and maintaining the Internet Data Collection Facility (IDCF) graphical user interface (GUI) and HTML standards and guidelines.

•Lead, coordinate and execute multi-office acceptance testing on all IDCF web data collection applications.

Project: IHELP

This internal BLS application was specifically developed to help programs manage their respondents and to assist with data collection help desks. IDCF help desk and PPI help desk use this application. IHelp is an all-inclusive application that includes functionality from CAS and Outlook.

Responsibilities:

•Cover the Helpdesk to assist all Gatekeeper application programs in managing their internet collection samples and respondents.

•Annually and quarterly on the report release weeks we got more volume of help requests, usually on those weeks I only support, to respond fast and accurately to those help requests to ensure excellent customer service.

•Also, all the IHELP supporting staff get one week in each rotation, but I support more than one a week in each rotation when there are a greater number of help requests.

•On others support days also, evening I support the respective support person along with my testing work, as some of the supporting persons leave early.

•Maintain secure and confidentiality to all the respondents.

•Responding in a professional manner regardless of whoever sends the request.

•Troubleshooting reported production issues, gathering information, and sending email to the appropriate teams (DEWS Support, development, etc.) in a timely manner.

•Coordinated the work efforts of six help desks (IDCF, CES, SOII, IPP, PPI, and MWR) to establish standardized procedures for both internal (IDCF) and external (survey specific) help desks.

Position: Software Tester Jan 2013 – Aug 2015

Client: Technical Resources International Inc., Bethesda MD

Project: TRI RoundUP – NIH - CC v 1.0.0.0 and v 1.1.0.0

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Environment:

ASP.Net, HTML, Java Script, SharePoint, Oracle, SQL Server 2008, SQL Management Studio, TOAD, IBM Rational, Functional Tester, Performance Tester, Test Utility Tool, SortSite, Microsoft outlook, Office 2010.

RoundUP system is a web-based application that provides all the features related to events. Event can be Training, or meeting, or conference, or occasions or any other scheduled activity which requires registration. RoundUP provides features to create and manage groups, users, events, reports related to events, copy events, event questions, notifications, registration types, and web pages.

RoundUP system is controlled by two major roles, Systems administrators and Event administrators. Systems Administrators manages the user accounts, like creating new users, event administrators, and manager permissions etc. Event administrator manages events, like create; manage events and different groups etc. Systems Administrators authentication is done by TRI, whereas Event Administrators authentication is done by using the NIH registration system or other external client who uses this system.

Responsibilities:

•Created testing strategy for the web application RoundUP and orally presented the test strategy, acceptance criteria, and requirements on test documentation to the team.

•Developed test cases and facilitated coordination of User Acceptance Testing (UAT).

•Created testing data along with test cases.

•Performed the regular non-functional web testing like cross browser, tab order, enter key, field length/validation, alternate text information, java script-based date fields, etc.

•Validated the functional and business logic, by executing the test cases.

•Performed the 508-compliance testing for the RoundUP web application using SortSite tool.

•Verified the accessibility, broken links, browser code compatibility, search engine optimization and other usability issues as part of the 508-compliance testing.

•Generating report using SortSite which lists down all the error found on the web pages.

•Created test scripts using Functional Tester for Regression testing modify the properties of verification points and object maps.

•Developed and maintained automation scripts, Installed and checked testing environments.

•Managed automated Test results, outlined regression scripts. Updated test report to the development staff.

Position: Software Tester

Client: Technical Resource International Inc., Bethesda MD

Project: DMID CROMS - NIH (Web Service Testing)

www.dmidcroms.com

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The National Institutes of Health (NIH) is the nation’s medical research agency. I worked for the project DMID CROMS- NIH, DMID CROMS Data Exchange product provides a web service to manage the exchange of data between the DMID CROMS IT Portfolio and the DMID CRMS Enterprise System.

The Master Contact Web Service: This web service is called by the DMID CROMS IT Portfolio to download modified records from the DMID CRMS Enterprise System. These records include person information, organization information, and associations between people and organizations or organizations to organizations. In addition, the records include address information as well as contact information. The web service will provide a date constraint and download changed records for processing and storage into the CROMS IT Portfolio.

Also worked on multiple Web applications PRT Weekly SME Reports, DMID CROMS WebLibrary and Protocol WebService.

Responsibilities:

•Responsible for software verification activities. Involved in requirements and test cases reviews.

•Ensures work products meet their specified requirements.

•Created testing strategy for the CROMS, and CRMS web services testing.

•Drafted test plans and test cases for integration testing and other forms of testing including boundary positive/negative, functional, system, stress, load, performance, usability, security, and install/uninstall.

• Developed test cases for Integration testing between the DMART and WebServices.

•Developed test cases and facilitated coordination of User Acceptance Testing (UAT).

•Developed software testing artifacts that demonstrate compliance with Corporate Information Technology Standard Operating Procedures (SOPs).

•Created and modified test XML input files for CROMS and CRMS web services.

•Executed the test cases using the XML input files.

•Validated the business logic, by executing the test cases.

•Validated the data integrity in SQL server database after running the test cases.

•Used IBM Rational (Quality Management and Change Management) for creating test cases as well as bug tracking.

•Managed automated Test results, outlined regression scripts. Updated test report to the development staff.

•After release, I created a Verification Report.

Position: QA Tester (Rules) Duration: Oct 2011 – Sep 2012

Client: Wells Fargo, Frederick MD

Project: Automated Decisioning (Legacy)

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I worked in Wells Fargo’s Mortgage services department. Automated Decisioning is a part of the Credit Risk Management Department. Automated Decisioning goal is to assess the risk presented by an individual transaction and ensure that credit policies are consistently applied in the operations and fulfillment process.

Environment:

Java, Rule Admin, Rational clear quest, Wells Fargo custom tools (RARQ (Rule Admin Research Query), Unit Test tool, Variance Tool), Microsoft outlook, Office 2010.

Responsibilities:

•Continuously mortgage rule requirements changes, so we analyze CQ Record, review requirements and gain a general understanding of changes.

•Ran newly customized testing tools such as (RARQ (Rule Admin Research Query), Unit Test tool, Variance Tool) to create Tech specs and testing the rule changes.

•Participate in Design Review sessions to ensure that the final design and /or Tech specs satisfy the requirements outlined in ClearQuest, as needed.

•Determine which rule groups are needed based on the business requirements and create the rule changes in the Tech spec.

•Code the rules, Messages and Variables in the Rule Admin as expected.

•As a Tester performed functional, Scenario, regression of various functionalities working according to the Rule changes. Ensure the rules are working as expected in all business requirements.

•Involved in C3PO and scenario Review meetings with clients. Addressing stakeholder needs and concerns while orally justifying the team’s decisions and recommendations

•Verified the rule changes impact to the other functionality using variance tool.

•Developed and maintained Test Matrix.

Position: QA Analyst (Tester) Duration: Mar 2011 to Oct 2011

Client: Independence Blue Cross, Newark DE.

Project: Existing PCP and NPI Validation

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I worked for the Existing PCP project. Existing PCP, EDI Portal receives PCP’s and if a PCP is sent in X12 Format such as ANSI, METS, HR-XML, and DTP with a member, it will be tagged that the member is an existing patient of that PCP, so that we reduce the number of members that are assigned Default PCP’s if the Provider has a “Closed” status for only accepting existing patients.

After these changes NPI Validation starts here, when a file is sent with PCP’s Corporate Provider ID, for HMO and POS transactions, provider numbers are erroneously identified as NPI. This error causes member’s selection of PCP to fall out as invalid and assign a default provider number. The update to NPI functionality will allow for ten-digit provider numbers to ignore the NPI look up and process Corporate Provider IDs.

Deals with HIPAA team to update major changes such as PCP and NPI related test cases for HIPAA 837I/P.

Environment: Mainframe, EDI Portal, Customer set up, Power MHS, PVCS, Java, J2EE, Windows XP Professional, Quality Center 9.0, 10.0, Microsoft outlook, Office 2007.

Responsibilities:

•Created Test Plan, that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing and resources required.

•Identified, built and executed Test Cases and Test Sets for Functional, Error Handling, Navigation and Regression in Quality Center.

•Developed various test cases for testing EDI Portal.

•Validating the HR-XML files. Creating the test HR-XML to validate the EDI Portal.

•Navigating the fields according to the functional specifications.

•As a QA Tester performed functional, regression testing of various functionalities like assigned default PCP for submitter.

•Assisted HIPAA team with the testing of maps for EDI transactions PCP and NPI.

•Verified MHS wrapper for Existing PCP and NPI validation enhancements.

•Verified PCP is sent in X12 Format such as ANSI, METS, HR-XML, and DTP with a member.

•Updating the PCP’s subscriber transactions like Add subscriber, Add dependent, and Change coverage for NPI Validation.

Position: QA Analyst/Mainframe tester Duration: Feb 2010 – Dec 2010

Client: RR Donnelly, Thurmont MD.

Project: IMB (Intelligent Mail Barcode)

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Intelligent Mail Barcode (IMB) implemented for USPS to provide, Multi-Service Barcode for Value-Added services, improved ROI, deliverability, reduce costs, efficient mailing operations and greater accountability and tracking.

Along with IMB I worked with T Rowe, Citibank, and Verizon projects.

Environment: Mainframe, Unix, Windows 2007, QTP v10, Quality center v10, Mail Stream, Lotus Notes, Google Apps.

Responsibilities:

•Analyzed the business and system usecases, including scope, assumptions, dependencies, flow diagrams as well as QA resource contacts.

•Involved GUI, Functionality, Boundary, System and Regression Testing.

•Developed and maintained Requirement Traceability Matrix (RTM) and Test Matrix.

•Performing the Smoke test after every build to test the stability of the build.

•Used the tools such as XPEDITOR, QMF, ENDEVOR, SPUFI, File Aid, TSO, and ISPF.

•Verify the Customer details and transactions based on the requirements.

•Validate sequential number pulled from Mailstream software.

•Verify/Validate adjust address, control line, or other data around IMB barcode to meet USPS IMB clear space requirements.

•Used Quality Center for defect tracking and reporting.

Professional Training:

•Diploma in Computer Applications (DCA).

•Certification course in Quality Assurance (QA).

•Certification in C programming.

Education:

•Bachelor’s degree in Commerce – Andhra University, India (1994)

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