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Resume alert |
Resumes 11 - 20 of 526 |
Reston, VA
... I supported the Software Development Team and coordinated Quality Assurance processes, as needed in the recording, tracking and provision of customer Helpdesk issues. I also attended in-house and client-site product review meetings to review program ...
- Mar 28
Chantilly, VA
... Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions. Responsible for capacity, storage planning, and database ...
- Mar 22
Riverdale, MD
... IT Support Specialist, May 2022– December 2022 Divurgent – Manassas, VA •Successfully managed the IT helpdesk ticketing system, efficiently prioritizing and resolving user-reported issues to meet service level agreements (SLAs). • Created and ...
- Mar 20
Clarksburg, MD
... TekSystems/Ideation Inc, Reston VA 01/2016 – 10/2017 Software Developer/Helpdesk/Contractor Technology used: C#/VB.NET, SQL Server, SSMS, Visual Studio, TFS, Apache Cordova, Phonegap build, HTML5, jQuery, jQuery Mobile, JavaScript, CSS3, VBA, XML, ...
- Mar 17
Ashburn, VA
... MacAfee (Antivirus), Sniffer (Protocol Analyzers), PGP (Network security products) and Magic (Helpdesk). Was trained extensively on PGP (Gauntlet firewalls and Cybercop Intrusion detection System) and Sniffer (Portable and Distributed protocol ...
- Mar 12
Centreville, VA
... •Maintenance and Debug weekly tickets received by Helpdesk and deploy in production servers. Z GENERAL DYNAMICS C4S, BATTLE MANAGEMENT SYSTEMS DIVISION 02/2003 – 05/2005 Contracted by the U.S. Department of Defense (DoD) Sr. MTS Software Engineer ...
- Mar 09
Centreville, VA
... •Maintenance and Debug weekly tickets received by Helpdesk and deploy in production servers. Z GENERAL DYNAMICS C4S, BATTLE MANAGEMENT SYSTEMS DIVISION 02/2003 – 05/2005 Contracted by the U.S. Department of Defense (DoD) Sr. MTS Software Engineer ...
- Mar 09
Rockville, MD
... • Provided assistance with helpdesk tickets, conducting analysis and routing them to the appropriate teams. • Collaborated with a team on CRM implementation efforts. • Conducted analysis and enhancements on QlikSense dashboard reports. • Developed ...
- Mar 08
Ashburn, VA
... -Responsible for the development and delivery of IT services and Helpdesk resolutions regarding site Manufacturing systems and maintenance schedules as required by management /business need -Site IT Department point of contact for customer queries ...
- Mar 02
Bethesda, MD
... Provided technical expertise and performed tasks for all related infrastructure projects, including data-center migration, call-center migration (311-611-911), Helpdesk governance, business continuity and disaster recovery, in addition to ...
- Feb 29