| Resume alert | Resumes 1 - 10 of 524 |
Office Management Human Resources
Reston, VA
... Responsible for providing Wyle and DARPA helpdesk support for the out-processing of all contractors and Government Personnel, including scheduling ADPM Exit interviews and the completion of the DARPA form. General Management. Conducted Out ... - Apr 26
... Responsible for providing Wyle and DARPA helpdesk support for the out-processing of all contractors and Government Personnel, including scheduling ADPM Exit interviews and the completion of the DARPA form. General Management. Conducted Out ... - Apr 26
Business Systems Analyst
Washington, DC
... EXPERIENCE May 2021 – Present Octo Consulting Group Customer Support Analyst GSA (General Service Administration) Working on the GSA EOSS-BP contract as a Helpdesk Analyst to support GSA, Commercial Vendors and other government agencies. ... - Apr 23
... EXPERIENCE May 2021 – Present Octo Consulting Group Customer Support Analyst GSA (General Service Administration) Working on the GSA EOSS-BP contract as a Helpdesk Analyst to support GSA, Commercial Vendors and other government agencies. ... - Apr 23
Federal Systems Analyst
Arlington, VA
... Helpdesk/Support desk/Production support operations. Strong critical thinking/problem-solving skills. Analyzed and collaborated with multiple teams to investigate and fix complex business/technical issues. Wits Solutions, Inc. June 2018 – August ... - Apr 20
... Helpdesk/Support desk/Production support operations. Strong critical thinking/problem-solving skills. Analyzed and collaborated with multiple teams to investigate and fix complex business/technical issues. Wits Solutions, Inc. June 2018 – August ... - Apr 20
Management System Executive Assistant
Washington, DC
... •Reactivated principals for users who have been inactive in the system for 30+ days once a helpdesk ticket was received. •Forwarded email to users regarding principal reactivation using a template email that was created. •Closed tickets once users ... - Apr 17
... •Reactivated principals for users who have been inactive in the system for 30+ days once a helpdesk ticket was received. •Forwarded email to users regarding principal reactivation using a template email that was created. •Closed tickets once users ... - Apr 17
Desktop Support Specialist
Hyattsville, MD
... LIBRARY OF CONGRESS December 2016- February2018 WASHINGTON, DC Helpdesk Specialist Diagnosed, troubleshot and resolved a wide range of software, hardware and network issues. Handled an average of 30 callers per day and prioritized and escalated ... - Apr 03
... LIBRARY OF CONGRESS December 2016- February2018 WASHINGTON, DC Helpdesk Specialist Diagnosed, troubleshot and resolved a wide range of software, hardware and network issues. Handled an average of 30 callers per day and prioritized and escalated ... - Apr 03
Healthcare
Boyds, MD, 20841
... Review electronic timesheets Prepare and mail out packets Label and file thousands of folders Westat OPM Helpdesk 1600 Research Boulevard, Rockville, MD 20850 May 2023-July 2023 Working among a team to oversee and reply to thousands of emails from ... - Mar 31
... Review electronic timesheets Prepare and mail out packets Label and file thousands of folders Westat OPM Helpdesk 1600 Research Boulevard, Rockville, MD 20850 May 2023-July 2023 Working among a team to oversee and reply to thousands of emails from ... - Mar 31
Quality Assurance Test Engineer
Reston, VA
... I supported the Software Development Team and coordinated Quality Assurance processes, as needed in the recording, tracking and provision of customer Helpdesk issues. I also attended in-house and client-site product review meetings to review program ... - Mar 28
... I supported the Software Development Team and coordinated Quality Assurance processes, as needed in the recording, tracking and provision of customer Helpdesk issues. I also attended in-house and client-site product review meetings to review program ... - Mar 28
Active Directory Service Desk
Chantilly, VA
... Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions. Responsible for capacity, storage planning, and database ... - Mar 22
... Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions. Responsible for capacity, storage planning, and database ... - Mar 22
Scrum Master Information Technology
Riverdale, MD
... IT Support Specialist, May 2022– December 2022 Divurgent – Manassas, VA •Successfully managed the IT helpdesk ticketing system, efficiently prioritizing and resolving user-reported issues to meet service level agreements (SLAs). • Created and ... - Mar 20
... IT Support Specialist, May 2022– December 2022 Divurgent – Manassas, VA •Successfully managed the IT helpdesk ticketing system, efficiently prioritizing and resolving user-reported issues to meet service level agreements (SLAs). • Created and ... - Mar 20
software developer
Clarksburg, MD
... TekSystems/Ideation Inc, Reston VA 01/2016 – 10/2017 Software Developer/Helpdesk/Contractor Technology used: C#/VB.NET, SQL Server, SSMS, Visual Studio, TFS, Apache Cordova, Phonegap build, HTML5, jQuery, jQuery Mobile, JavaScript, CSS3, VBA, XML, ... - Mar 17
... TekSystems/Ideation Inc, Reston VA 01/2016 – 10/2017 Software Developer/Helpdesk/Contractor Technology used: C#/VB.NET, SQL Server, SSMS, Visual Studio, TFS, Apache Cordova, Phonegap build, HTML5, jQuery, jQuery Mobile, JavaScript, CSS3, VBA, XML, ... - Mar 17