David Mansaray

571-***-**** ad4g24@r.postjobfree.com, VA https://www.linkedin.com/in/kingvid-mans-1b77972b6

PROFESSIONAL PROFILE

Highly motivated IT Specialist with a strong foundation in network administration and systems management, seeking to leverage technical expertise and dedication to secure information systems as a Cybersecurity Analyst. Clearance Level: Willing To Obtain

DoD IAT Level II: Security+ CE & CCNA-Security

INFORMATION TECHNOLOGY COMPETENCIES

Systems: Windows PC, Mac OSX Server, iOS, Linux

Databases: Oracle, AWS, Relational Databases

Languages: SQL, Python, Java

Software: MS Word/Excel/PowerPoint/Outlook

CERTIFICATIONS

•CompTIA Security+ • Certified Scrum Master

• Security Operation Centre [SOC] Analyst

• CompTIA Project + • End Points and systems

•IBM Cyber security

•Data Security

•Google Cybersecurity

SKILLS

• Windows Server Administration: Installation, configuration, and maintenance of Windows Server operating systems.

• Networking: Strong knowledge of network protocols, routing, and troubleshooting.

• Cloud Computing: Familiarity with cloud platforms such as AWS, Azure, and Google Cloud, including cloud architecture and management.

• Hardware Troubleshooting: Ability to diagnose and repair hardware issues in computers, servers, and networking equipment.

• Stakeholder Engagement: Effective

Communication with product owners, stakeholders, and customers to gather requirements, provide updates, and ensure alignment with project objectives.

• Metrics Analysis: Capable of analyzing and interpreting agile metrics such as velocity, burn-down charts, and cumulative flow diagrams to drive process improvements.

• Agile Principles: Strong understanding and application of agile values, principles, and methodologies, including Kanban, Lean, and Agile frameworks beyond Scrum.

• Network Security Implementation: Implemented Cisco network security solutions, leveraging firewall, VPN, and access control technologies to safeguard organizational assets.

• Security Monitoring and Analysis: Utilized Cisco Security Information and Event Management (SIEM) tools to monitor and analyze network traffic for anomalies and potential threats.

• Compliance Frameworks: Knowledge of industry standards and compliance frameworks such as NIST, HIPAA, GDPR, and ISO 27001.

•Scripting: Familiarity with scripting languages like PowerShell or Bash for automation and task simplification.

• Threat Detection and Mitigation: Proficiency in identifying and mitigating security threats, including malware, phishing, and cyberattacks.

PROFESSIONAL EXPERIENCE

Technical/Media Director – Dominion Christ Chapel Manassas, VA November 2023- present Ensure the stable operation of computer hardware, software systems, and network infrastructure, including routers, switches, Lighting, streaming, Projectors, cameras, and sound systems. Install, deploy, support, and maintain all software.

•Diagnose and provide root cause analysis for deliverability issues, application, hardware, and network issues.

•Evaluate and analyze systems to provide recommendations for service improvements.

•Coordinate the design, implementation, operation, and maintenance of systems visual.

•Manage and update video recording and projection to be used in foyer and online streaming.

•Review and update service procedures to safeguard critical systems, information, and data.

•Create and maintain high-quality documentation of all relevant specifications, systems, and procedures.

•Utilizing technology tools such as customer relationship management (CRM) software to stay ahead in a competitive market.

Project Management Facilitator

Healthy Communities Living Together. Springfield, Virginia April 2023 – Present

• As a Project facilitator I also begin a project by defining its scope or goals, using input from the client. With the guidance of my supervisor I then create a plan that itemizes the individual activities, data, and resources needed to complete the project. In addition, I ensure that the plan estimates costs, identifies potential risks, and specifies a timeline for completion.

• Assist in Development project plans to include information such as objectives, funding, schedules, and staffing

• Work on Assigned duties or responsibilities by the project manager

Relate with project supervisor and identify and resolve problems

• Ensure that Monitor project milestones and deliverables are met.

• Produce and distribute project documents

IT Support Engineer, 01/2023 – 09/2023

Marathon TS

•Digital User Literacy: Educated an expansive cohort of end-users on CETRIX nuances, ensuring robust application accessibility, engendering user confidence, and upholding uninterrupted operational momentum during critical transitions. •

• Software Deployment: Spearheaded the intensive rollout of Windows 10 across the institution, aligning with company’s software mandates, fostering compliance, and underpinning an enhanced digital workspace for all.

• Holistic Support: Offered tiered, multi-channel assistance—via phone, email, in-person, and remote—to end-users; resolved multifaceted ticketing concerns, cultivating an environment of prompt responsiveness and user reassurance.

• Advanced Troubleshooting: Meticulously tackled hardware & software issues across an array of devices—desktops, laptops, mobile devices, and network peripherals—ensuring optimal uptime, performance, and end-user satisfaction.

• Integrated Deployment: Orchestrated the introduction of Windows 10 on varied hardware platforms, including both Thin & Thick client laptops, ensuring streamlined compatibility, performance enhancement, and resilient infrastructure.

• Mobile Infrastructure Management: Piloted the imaging & integration of new PCs, facilitating their seamless induction into existing networks and systems, optimizing functional adaptability, and ensuring continuity in operational dynamics.

• On-site Excellence: Embarked on site-specific missions across diverse locations, ensuring firsthand tech interventions, while emphasizing meticulous cable management, safeguarding both aesthetic and functional aspects of the deployments.

IT Support Specialist, May 2022– December 2022

Divurgent – Manassas, VA

•Successfully managed the IT helpdesk ticketing system, efficiently prioritizing and resolving user-reported issues to meet service level agreements (SLAs).

• Created and maintained comprehensive documentation such as SOPs and knowledge base articles for common troubleshooting procedures, reducing resolution times.

• Managed IT inventory, tracking equipment, licenses, and warranties, optimizing resource allocation and cost control.

• Created, modified, and managed user accounts within the on-premises Active Directory environment, ensuring proper access control and security.

• Designed, implemented, and maintained Group Policy Objects (GPOs) to enforce security policies, software deployment, and system configurations.

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EDUCATION

Bachelor of Science in Information Technology Anticipated: 02/2025 Western Governors University Salt Lake City, UT

•Studies focused on IT Foundations, Network Infrastructure Design, and Security

•Courses included IT Project Management, Data Management, IT applications, Cloud Foundations, and Emerging Technologies

Associate Of Science - Computer Science 02/2021 - 02/2022

Northern Virginia Community College Manassas, VA

•Topics such as algorithms, data structure, programming language, and problem-solving ability.

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