Linda Duncan

■ Mobile Phone: 703-***-****

■Email: ad5ane@r.postjobfree.com

Security Clearance: Active Secret

References Available Upon Request Page 1 of 6

Seasoned and versatile professional adept in office management, logistics coordination, and administrative operations. Demonstrated proficiency in scheduling, calendar management, and efficient task execution. Skilled in conducting research, interpreting regulations, and implementing best practices to support diverse clientele, including high-profile executives and government personnel. Strong expertise in systematic documentation, travel logistics coordination, and providing comprehensive support for programs and projects. Excellent communication skills coupled with meticulous attention to detail and a commitment to upholding compliance standards."

CORE COMPETENCIES

E2 - CWT Travel Solutions Analytical Support Relationship Building ServiceNow Teamwork/Independent Procurement/Negotiation Administrative Procedures Organization Liaison Inventory Control/Audits Human Resources Oral & Written Communication Customer Service Expert SUMMARY OF EXPERIENCE

OFFICE MANAGEMENT SPECIALIST (Admin Assistant), DoS-Contractor (HST) 12/2022 – PRESENT Tuvli LLC

2553 Dulles View Dr. Ste 700

Herndon, VA 20171, United States

Duty Summary. Responsible for maintaining the schedule of appointments, handling requests for meetings, managing calendars, staff monitoring, visitor engagement, documentation, and organization of administrative tasks. Office Management. Manage significant office workload from sudden appointments and urgent meetings effectively and efficiently. Conduct extensive technical administrative research and analyzed historical performance to provide strategic recommendations on effective policies. Update program office SharePoint Bureau page, office directory, organizational directories, and internal staffing patterns. Review office management programs to identify problematic situations. Analytical Support. Conduct research, interpretation, and application regulations, and procedures to handle a diverse variety of large-scale, complicated, and high-profile staff, executives, and clients. Conduct research and implement the best services for executives. Study accurate and excellent correspondence with various high-profile individuals. Correspondence. Composes and edits letters, reports, and general office memos for publication and distribution on behalf of the Principal, ensuring that all conform to style and format guidelines established by the Department through One Paper Rule and Drafters Corner as requested. Conduct careful and exhaustive searches for information difficult to obtain, such as utilizing the Department’s intranet, Diplopedia and SharePoint. Systematic Documentation. Coordinate and prepare briefing materials and issue papers for Principals. Present material to the Principal to stimulate their interests. Organize documents with special confidential consideration to be reviewed by any member of the immediate staff. Processes and review all incoming and outgoing letters, memorandums, and related correspondence. Compiles data for preliminary analyses makes and transcribes notes taken during meetings. Administrative Operations. Prepares trip itinerary and obtains travel expenses estimates such as MI & E costs, taxi, and hotel costs. Prepares travel authorization requests. Upon completion of the trip, assists the traveler in preparing an electronic travel voucher. Follows up with travelers to ensure all expense documents have been submitted on time. Staff Operations. Performed professional development needs of self and staff, including setting performance standards, monitoring results, general feedback, and complying with all personnel policies and procedures, including scheduled reviews, and preparation of travel authorizations for a staff member as requested based on information by the traveler. Organization Liaison. Provide logistical support, as needed for conferences, meetings, and for office members transferring in and out of the bureau. Coordinates with the General Service Office within WHA to prepare work orders for services/office supplies as needed through the Bureaus internal work order system. LINDA DUNCAN

References Available Upon Request Page 2 of 6

Managerial Duties. Provide information on guidelines, specifications, and policies. Draft and complete critical documents and generated numerous memorandums and letters. Collaborate and network with principals, executives, attorneys, and other external stakeholders. Perform extensive coordination for matters involving sensitive issues, unique and diverse customer needs, frequently changing requirements, or unanticipated changes.

MATERIAL MANAGER 01/2020 – 01/2022

ManTech International Corporation / DoS-Contractor 2251 Corporate Park Drive, Suite 300

Herndon, VA 20171, United States

Duty Summary. Responsible for coordinating all aspects of the ECM Program material and providing expert guidance on equipment movements and Thread-load dispersion.

Recommendation. Conducted recommendations to the inventory processes to ensure accuracy and timely execution. Created schedule categories for cycle count inventory and maintained strict records. Assisted with month-end inventory count and valuation. Advised management on order accuracy by comparing packing lists with received items. Program Management. Supervised acquisition operations, aligning stock with current demands. Applied acquisition management techniques and methods in the management of items and cargo. Assisted in improving the acquisition processes in coordination with cargo delivery. Correlated change in supply management and inventory. Logistics Analysis. Analyzed the strategy development and implementation of inventory management, especially for those that needed coordination with the Logistics Department by researching inventory-logistics methods to implement logistics collaboration. Reported the research output to the upper management for the creation and execution of new policies. Acquisition Management. Monitored transactions and internal transfers between warehouse and suppliers to validate purchases, prices, delivery, and ordered items. Prepared inventory reports and determine the purchase of supplies, materials, and inventory. Maintained records of each procurement transaction in both physical and electronic copies. Systematic Documentation. Created and prepared reports, analyzed, investigated, and documented variances, and worked with cost accounting in material valuation. Coordinated with warehouse support and ensured that all inventory transactions were performed promptly. Written logistic reports and contrasted them with the inventory report. Logistic System. Developed analytical systems to organize, track and account for ECM systems, project material, and assets in support of Diplomatic Security (DS) operations worldwide. Provided and assisted in locating parts in CMMS, an automated warehousing system, and perform other, related duties as assigned. Systematic Organization. Oversaw material processing and logistics for the ECM program including using the DS work management system and the CMMS/ILMS to track and manage assets and other materials. Worked with other technical teammates to input and process Bills of Material and Purchase Requests using the DS work management system. Strategic Communication. Communicated directives from upper management and translated them into action items, ensuring compliance with regulations, policies, and procedures. Participated in professional development and community events and prepared and submitted performance reports and accurate records. Coordinated with the logistic operators.

OFFICE MANAGEMENT SPECIALIST/BUDGET ANALYST (HST) 10/2016 – 1/2020 Kenjya-Trusant Group / DoS-Contractor

8894 Stanford Blvd, Suite 400

Columbia, MD, United States

Duty Summary. Responsible for assisting the organization through office management, administrative operations, and budget assistance with a focus on the general formulation and computation of funds for medical programs. Policy and Programs Analysis. Researched the industry’s climate and competition to effectively implement the budgeting strategy. Analyzed complex business and process flows to generate alternatives and identify the best technical solution using SharePoint. Obligated funds into the Global Financial Management System (GFMS) based on analytical outputs. Budget and Fiscal Methods. Demonstrates knowledge of budget formulation processes when leading the budget team with computations and process inquiries. Identified, analyzed, and prepared expense reduction, evaluated possible over- expenditure, and provided actionable guidelines on reducing the medical program expenses, training costs, and logistic fees. LINDA DUNCAN

References Available Upon Request Page 3 of 6

Human Resources. Assisted H.R. with staffing patterns and preparation of Position Descriptions. Managed orientation sessions and classes for Foreign Service New-Hire Orientation Training Program. Audit government purchase card transactions within the department to ensure proper documentation requirements are met and in compliance with the policy. Systematic Documentation. Prepared memorandum of justification for EX signature, before submission to SIA or Embassies. Managed all parts of the office SharePoint site, including modifications and editing of various pages on the sites, organizing electronic file directories, and uploading documents. Solutions Development. Efficiently translated complex budgeting forecasts and predictions to graphical reports to maximize their potential value to uncover opportunities to correct or further refine processes to improve value while reducing costs and adjusting the budget to its actual costs. Recommendation. Managed and monitored budget performance based on metrics. Discovered adjustment needs and provides recommendations to reduce costs and the utility of budget allocation. Leveraged strong multitasking skills to manage customer service, data entry, invoicing, inventory control, merchandising, returns processing, and purchasing. Administrative Operations. Evaluated and advised on the organization, methods, and procedures for providing administrative support systems such as records, communications, directives, forms, files, and documentation. Maintained registration database for the annual Continuing Medical Education Conference for over 500 personnel. Organization Liaison. Arranged travel logistics, including passport preparation and country clearances, with Foreign Service Medical personnel on short-term duty in Washington and overseas. Coordinated all administrative tasks for Continuing Medical Education events, including but not limited to travel, logistics, and funding for all participants.

EXECUTIVE MANAGEMENT ASSISTANT (JSF-35) 08/2015 – 04/2016 ALUTIIQ Technical Services, LLC/ DoD-Contractor

737 Volvo Parkway, Suite 120

Chesapeake, VA 23320, United States

Duty Summary. Responsible for extensive administrative and business support to the Joint Strike Fighter (JSF) Program Office Headquarters with roles including word processing, filing, photocopying, scanning, and collating documents. Correspondence. Screened multiple requests for meetings with the Managing Director and utilized sound judgment in managing priorities of requests based on importance and urgency. Received and screened incoming calls and visitors, determined which are priority matters, and alerted the executive accordingly. Improvement Processes. Conducted research and implemented business improvement strategies to maximize performance, adhere to best practices, and enhance quality and customer experience. Developed or oversaw the execution of an organization's business improvement plan and program. Office Administration. Provided extensive administrative assistance like calendar organization, travel schedule, and file organization to assist JSF HQ in successfully planning and using their time. Managed some different lines of work, from client to commit to practice. Collaborated with other departments to provide backup on specified duties. Executive Support. Trusted to coordinate all domestic and international travel arrangements for executives attending corporate events, training, and meetings, including but not limited to booking flights, hotels, and black car service, providing agendas and itineraries, and arranging for necessary passport/visa requirements. Confidentiality Policy. Collaborated with assistants to offer appropriate backup assistance to assigned consultants. Maintained the firm's strict confidentiality and client information policies. Ensured that complex schedules and travel arrangements were managed using best judgment to determine the effect on priority. Reporting. Ensured that papers and reports were correct and properly structured. Reported all incoming and outgoing communications and followed up as necessary. Maintained an organized and well-maintained file system, as well as prepared timesheets and expense reports. Utilized new software/databases as required by clients and/or the company. Client Relationship. Handled telephone contacts professionally and efficiently, and a solid connection with assistants assisting client executives was formed. Communicated with clients, teams, and other contacts through phone and email. Acted as a contact and spokesman for partners in working with customers and internal colleagues. Oral & Written Communication. Communicated effectively with team members and took an active role in promotional events and product or service initiatives. Verbally communicated information, gathered facts, conducted analysis, and presented findings to executive-level officials to influence decision-making. Conducted investigations and produced paperwork and filings to relevant regulatory bodies. LINDA DUNCAN

References Available Upon Request Page 4 of 6

CUSTOMER SERVICE PROCESSING COORDINATOR (DARPA) 10/2014 – 05/2015 ALTA IT Services/ DoD-Contractor

9210 Corporate Blvd #200

Rockville, MD 20850, United States

Duty Summary. Responsible for providing Wyle and DARPA helpdesk support for the out-processing of all contractors and Government Personnel, including scheduling ADPM Exit interviews and the completion of the DARPA form. General Management. Conducted Out-processing for Contractors returning from the field including filing, documenting, and recording all relevant information regarding their deployment. Fulfilled all ITD Ad-Hoc requests with the highest level of professionalism and promptness to ensure operational integrity and clarity. Organization Liaison. Executed all aspects of new hire paperwork including I-9 compliance, Human Resources record, retention policy, and payment processing paperwork. Provided a high level of customer service to both Contractors and DARPA. Coordinated Office Moves (ITD) by preparing logistics and timeframe recommendations to pertinent participants. Communications Management. Helped customers with questions, problems, and complaints in person and via telephone. Communicated with trainees to track outstanding training, and schedule training accordingly in conjunction with their service plans. Communicated responses in writing for most non-technical and technical correspondence received in the unit and for all administrative matters within the unit. Functional Coordination. Consistently coordinated with DARPA representatives and managers for additional input and ideas when conducting policies and processes. Supervised and mobilized high-quality teams providing cross-functional collaboration based on performance and improvement opportunities. Customer Service. Assured client satisfaction, evaluated shifting trends, and built new strategies and relationships with new stakeholders. Conducted observation strategies that resulted in a successful course for addressing wants via creating documentation for different items.

PBUSE/DATA ENTRY/ Property Accountability/Account Manager 10/2013 – 07/2014 SENTEL Corporation/ DoD-Contractor

1101 King Street, Ste 550

Alexandria, VA, Afghanistan

Duty Summary. Responsible for the accountability and visibility of logistical functions in the execution of Property Book Support, maintaining accountability of equipment assigned to organizations and units. Provided technical advice and assisted in training hand receipt holders and other logistics personnel on supply procedures, command supply discipline principles, supervisory responsibilities, and personal responsibilities. Organization Liaison. Coordinated the collection and submission of data in support of readiness and other types of reporting requirements. Assisted the Property Book Team Chief (PBTC) and Contract Hand Receipt Holder (CHRH) with updating automated hand receipts monthly.

Systematic Documentation. Reported monthly sensitive item inventories, 10% inventories for the individual Unit Identification Code assigned to the organization of the parent unit. Processed daily adjustment documents like financial liability, investigation of property loss, turn-in, issues, lateral transfers, and administrative adjustment reports. Program Implementation. Provided customer service, documentation, reconciliation, and records management functions. Generated standard and ad hoc reports and processed data entry and transmit data to appropriate organizations as directed. prepared and edited correspondence, reports, and presentations. Process Improvement. Maintained 100% property accountability of LBE following Army regulations (AR): AR 710-2, AR 735-5, DA PAM 710-2-1, and automated system procedures. Applied procedures for daily data quality control accountability of records and supported timely accurate data for issuing equipment. Oral & Written Communication. Communicated directives from upper management and translated them into action items, ensuring compliance with regulations, policies, and procedures. Participated in professional development and community events, and prepared and submitted performance reports and accurate records. LINDA DUNCAN

References Available Upon Request Page 5 of 6

ADMINISTRATIVE LOGISTICS SECURITY SPECIALIST (U.S. Embassy) 01/2012 – 04/2013 SOC (Securing our Country)/ DoD-Contractor

15002 Northridge Drive, Ste 100

Chantilly, VA 20151, Iraq

Duty Summary. Responsible for supervising the implementation of logistics, inventory, and integrated logistics functions and served as administrative conduits to RSO Representatives, in the Vehicle section. Systematic Organization. Recorded appropriate vehicle information into the system/database, initiated the support items needed for each vehicle, and the management of vehicle data. Ensured accurate records for the Vehicle Processing Section. Maintained a proper inventory of all "float" fleet vehicles and prepared TMR for shipping and receiving vehicles. Administrative Operations. Ensured that all vehicles assigned to WPS and WPPS II personnel are maintained properly and dispatched according to a strict maintenance schedule. Maintained master key storage of 5000 keys+ using biometrics of finger scanning to open secure storage. Researched and executed special projects as assigned.

LOGISTICS/INTEGRATED SUPPLY ADVISOR 12/2010 - 12/2011 ABM (LINC Government Services LLC)/ DoD-Contractor 1876 Bureau Drive

Fayetteville, NC 28312, Iraq

Duty Summary. Responsible for directing daily operations and oversight for all supply chain services, including receiving, stocking, conducting inventory, issuing, and shipping of goods. Administrative Operations. Provided expert knowledge of property and material accountability systems including the Army Property Book. Guided the Mayor's cell, USF-I J4, and USDs to successfully close or return coalition bases to the Government of Iraq or landowners following the USF-I J7 base closure task list.

LOGISTICS COORDINATOR/MOVEMENT CONTROL SPECIALIST 02/2010 – 12/2010 Kellogg, Brown & Root, (KBR)/ DoD-Contractor

601 Jefferson Street

Houston, TX 77002, United States & Iraq

Duty Summary. Responsible for providing movement control support for the surface & Air movement of cargo and personnel through the U.S. Military Transportation System. Systematic Documentation. Prepared adequate documentation for each delivery, followed freight-packaging guidelines and requirements as well as marked and labeled hazardous materials according to standard safety regulations. Processed, stored, packaged, and handled cargo for domestic (outbound, inbound Charters including military) flights. Administrative Operations. Executed receiving, validating, and processing of all Transportation Movement Requests

(TMR), Joint Movement Requests (JMRs) & Air Movement Requests (AMRs) for the personnel and equipment transiting, originating, terminating, and assigned MCT Area of responsibility. SUPERVISORY TRANSPORTATION SECURITY OFFICER 02/2010 – 01/2011 Department of Homeland Security, (TSA)/ Gov

2401 Ronald Reagan Washington National Airport

Arlington, VA 22202, TX 77002, United States

Duty Summary. Supervised and coordinated 65+ Transportation Security Officers in pre-board security screening, ensuring thorough examination of individuals and baggage to mitigate security threats. Threat Mitigation and Critical Thinking. Engaged in continuous development of critical thinking skills necessary to mitigate security threats by identifying, evaluating, and applying appropriate situational options and approaches. Communication and Reporting. Prepared various types of communications such as morning briefings, checkpoint logs, reports, and documents related to the work performed and developed incident information and reports for Law Enforcement Officers (LEOs) and superiors.

LINDA DUNCAN

References Available Upon Request Page 6 of 6

Policy Development and Enforcement. Participated in the development of new policies and procedures, recommending changes based on observation of work as required. Enforced HR regulations and participated in the development of strategic planning initiatives, workforce planning, succession planning initiatives, and other reports and documents for TSA and superiors.

PROFESSIONAL EDUCATION

Columbia Southern University

Orange Beach, AL

Bachelor of Art Science, Information Technology –

(Completion in progress 2025)

Georgia Military College

Milledgeville, GA

Associate of Applied Science – (Completed in 1997) Griffin Technical College

Griffin, GA

Computer Information Systems (CIS)– (Completed)

PROFESSIONAL CERTIFICATION AND TRAINING

• CompTIA A+ Certified Professional IT Technician, Career ID #COMP001008986143

• Network+ Certified Professional Career ID #COMP001008986143,

• Security+ Certified Professional, Career ID #COMP001008986143

• ITIL - Certified IT Service Management Candidate ID 234455709

• Georgia Real-estate License - 182211/INACT

• Commonwealth of Virginia DPOR, Real-estate License - 022*-******/Active

• PBUSE Enhanced Hands-on Training Certification Course, Property Book, and Unit Level

• Approved DoD Logistics Training & Consulting-International, LLC (LTCI)

• Fire Warden, Evacuation Drill, and Extinguisher Safety – 05 March 2014

• Volunteer – Sept 2014 to April 2015 Fairfax Community Church

• Certified ScrumMaster (CSM) – PDU Certificate

• Scrum Alliance certification

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