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Resumes 21 - 30 of 101 |
Frederick, MD
... Developed targeted technology refresh program growing productivity by 50% while lowering support burden, resulting in 25% fewer helpdesk tickets and increasing ROI by at least 50%. Consolidated one data center footprint from multiple racks to one ...
- 2023 Mar 22
Hagerstown, MD, 21740
... •Responded to helpdesk calls, tickets, and e-mails. Installed, configured, deployed, maintained, and troubleshot laptops and desktops. • Maintained an asset management system and inventory of all desktops, laptops, monitors, peripherals, software, ...
- 2023 Feb 13
Germantown, MD
Theresa Zuzworsky ***** ******* **** **** **********, MD 20874 301-***-**** adu1aq@r.postjobfree.com EXPERIENCE: International Baccalaureate Bethesda November 2022 to Present: Helpdesk Supporting user community both on site and remote. Responsible ...
- 2023 Jan 30
Frederick, MD
Catherine Kiyoko Morris Cellular: 571-***-**** adux6k@r.postjobfree.com https://www.linkedin.com/in/catherine-kiyoko-morris Objective IT HelpDesk/Network/Security Specialist – A+ Certified, PC Pro Certified, BVMS Professional, Service Now proficient ...
- 2023 Jan 26
Frederick, MD
... Lanham, MD Helpdesk Tier I Oct. 1998 – July 2005 • Worked in the IT department answering call request, submitting dispatch tickets, and fixing any issues in which individuals have with their desktop and laptop computers that work for the company. • ...
- 2022 Oct 26
Leesburg, VA
... ●Vendor Management ●Training Development ●Issue Troubleshooting ●Communicator PROFESSIONAL EXPERIENCE MANAGER, IT Helpdesk 2021 – 2022 DMI, Arlington, VA ●Managed fourteen member staff on location team ●Completed all weekly schedules ●Direct ...
- 2022 Jul 27
Ballenger Creek, MD, 21703
... This project is involved HR Oracle financial, Access Control (ACL), PORTAL Helpdesk, PORTAL Gatekeeper, DoD Consent Banner, HP Fortify scan, medical information, individual history. I have followed complete SDLC methodology for development process. ...
- 2022 Mar 14
Germantown, MD
... Supported the staff with software and hardware installations and isolated and rectified ongoing troubleshooting problems remote and physical support via helpdesk. WORK EXPERIENCE REFERENCES Available on Request
- 2022 Jan 05
Gaithersburg, MD
... Assists with Tier 3 e-mail and telephone customer service support using a supplied helpdesk. Provides follow up outreach to both applicants and participants as required. Reviews, understands, and applies knowledge of Federal rules and program ...
- 2021 Jul 21
Gaithersburg, MD
... Monitoring of students assessment systems in a helpdesk environment for multiple states across the US utilizing 8x8 ticketing system. Case interactions with Test Administrators (TAs) from different districts were conducted via email and phone ...
- 2021 May 26