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Computer Technician Test Engineer

Location:
Germantown, MD
Posted:
January 05, 2022

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Resume:

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MARIE CHRISTIANE

QUALITY ASSURANCE ENGINEER

EXPERTISE

Quality Assurance Testing

UAT Testing

Defect and Bug Tracking

Functional Requirements

Manual Testing

Functional Testing

Scripting & Documentation

Test Plans, Test Cases & Processes

Continuous integration

Test Automation

Test Frameworks

Test Design

SCCM Application Deployment

508 Compliance Testing

White Box and Black Box Testing

Automated Test Tool

Device Deployment

Performance Testing

Testing Web Applications

TEST ENGINEER

USD Contractor Beltsville, MD 2019 - Present

COMPUTER TECHNICIAN

Phoenix Computers Rockville, MD 2016 - 2018

Performed software and hardware troubleshooting on various Operating Systems, including Mac OS, Linux, and Windows, and upgraded Windows XP, Windows 7, Windows 8 to run Windows 10 Operating System.

Analyzed technical issues, solved customer concerns, and educated end-users in essential PC maintenance, including antivirus software and other preventive maintenance activities.

Conducted on-site repair and preventive maintenance on personal computers and related peripherals.

Installed, operated, and maintained network servers, routers, hubs, switches, and other network devices.

Rebuilt damaged computers, formatted hard drives, loaded operating systems, upgraded computers, replaced damaged disks, hooked up the Internet, and recovered hard drive data.

Results-driven professional with over ten years of IT experience and a comprehensive understanding of the software development lifecycle, test lifecycle, and defect management. Possess in-depth knowledge of software testing methodologies such as functional testing, unit testing, performance testing, integration testing, regression testing, acceptance testing (UAT), and system testing. Solid understanding of all of the tools available for software testing and analysis with the expertise to examine and interpret test data to verify system performance. Well-versed in manual and automated software testing with experience writing defining test cases, developing and maintaining test scripts, analyzing the results of scripts, tracking quality defects, identifying bugs, isolating issues, reporting bugs, and interacting with team members in fixing the errors.

EDUCATION

AWS SOLUTIONS ARCHITECT TRAINING

In Progress

NETWORK +

BACHELOR OF SCIENCE IN COMPUTER SCIENCE

University of Maryland

CONTACT

xxxxxxxxxxxxxxxxxxxx

+1-202-***-****

adptqy@r.postjobfree.com

PROFILE SUMMARY

WORK EXPERIENCE

Project Management Software: Jira, Redmine, YouTrack

Software Testing Skills: SDLC, STLC, JavaScript, Microsoft.NET Framework, Servers, Java, Jira, PowerShell, .NET Framework, ASP.NET, Selenium, Cucumber, GitHub

Test Artifacts: Testing Strategies, Testing Plans, Test Reports, Test Cases, Checklists

Bug Tracking Systems: JIRA, Bugzilla

Version Control System: GIT, SVN

Platforms: Mac

Report bug fixes and test errors

Adaptable to learning new technologies

Device Deployment to Environment

Basic Understanding of Linux OS

LICENSE

Public Trust Clearance

Outstanding communication skills allowing for more productive conversations with clients and colleagues.

Possess in-depth knowledge of software testing methodologies such as functional testing, unit testing, performance testing, integration testing, regression testing, acceptance testing (UAT), and system testing.

Solid understanding of all of the tools available for software testing and analysis with the expertise to examine and interpret test data to verify system performance.

Well-versed in manual and automated software testing with experience defining Test Cases, developing and maintaining test scripts, analyzing the results of scripts, and interacting with team members in fixing the errors.

Solid understanding of different test approaches and techniques with in-depth knowledge of both automated and manual test procedures.

Excellent ability to work independently or collaboratively under pressure to meet deadlines with the capacity to cope with changing environments and responsibilities.

CORE SKILLS & COMPETENCES

Reduced IT Workload by 20% due to improvement of QA processes and received the 2020 and 2021 SPOT AWARD for USDA TMB Contractor.

Lowered cost by 50% by developing and deploying data retrieval tool software on the windows servers which prevented company data loss and saved over $50,000 in budget money.

Decreased data retrieval rate in the database for documents by 70% by restructuring the data of medical documents, hospital legal firm documents, and documents for nonprofit organizations, which resulted in less than 10% downtime in SLA.

Debugged 150 viruses on the Windows system and deployed the Norton Removal Security Software Tool, which removed malware in the system.

KEY ACHIEVEMENTS

TECHNICAL SKILLS

IT OFFICE ASSOCIATE

IST Management Rockville, MD 2014 - 2016

Lowered cost by 50% by developing and deploying data retrieval tool software on the windows servers which prevented company data loss and saved over $50,000 in budget money.

Decreased data retrieval rate in the database for documents by 70% by restructuring the data of medical documents, hospital legal firm documents, and documents for nonprofit organizations, which resulted in less than 10% downtime in SLA.

Debugged 150 viruses on the Windows system and deployed the Norton Removal Security Software Tool, which removed malware in the system.

Supported the staff with software and hardware installations and isolated and rectified ongoing troubleshooting problems remote and physical support via helpdesk.

WORK EXPERIENCE

REFERENCES

Available on Request



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