| Resume alert | Resumes 1 - 10 of 101 |
Healthcare
Boyds, MD, 20841
... Review electronic timesheets Prepare and mail out packets Label and file thousands of folders Westat OPM Helpdesk 1600 Research Boulevard, Rockville, MD 20850 May 2023-July 2023 Working among a team to oversee and reply to thousands of emails from ... - Mar 31
... Review electronic timesheets Prepare and mail out packets Label and file thousands of folders Westat OPM Helpdesk 1600 Research Boulevard, Rockville, MD 20850 May 2023-July 2023 Working among a team to oversee and reply to thousands of emails from ... - Mar 31
software developer
Clarksburg, MD
... TekSystems/Ideation Inc, Reston VA 01/2016 – 10/2017 Software Developer/Helpdesk/Contractor Technology used: C#/VB.NET, SQL Server, SSMS, Visual Studio, TFS, Apache Cordova, Phonegap build, HTML5, jQuery, jQuery Mobile, JavaScript, CSS3, VBA, XML, ... - Mar 17
... TekSystems/Ideation Inc, Reston VA 01/2016 – 10/2017 Software Developer/Helpdesk/Contractor Technology used: C#/VB.NET, SQL Server, SSMS, Visual Studio, TFS, Apache Cordova, Phonegap build, HTML5, jQuery, jQuery Mobile, JavaScript, CSS3, VBA, XML, ... - Mar 17
Help Desk Support Technician
Lovettsville, VA
... Provided coordination, prioritization, and assistance to helpdesk, hardware, and network support staff provided by agency IT support. Computer Science Corporation April 2012 - September 2014 Senior Customer Support Technician (Supported the Federal ... - Jan 24
... Provided coordination, prioritization, and assistance to helpdesk, hardware, and network support staff provided by agency IT support. Computer Science Corporation April 2012 - September 2014 Senior Customer Support Technician (Supported the Federal ... - Jan 24
Systems Administrator End User
Gaithersburg, MD, 20878
... data recovery software, install/Configure hardware and software based on user needs and requests • Performed laser and deskJet printer hardware repairs MCT Federal Credit Union, Rockville, MD August 2007 – May 2028 Helpdesk Administrator CSI Inc. ... - Jan 22
... data recovery software, install/Configure hardware and software based on user needs and requests • Performed laser and deskJet printer hardware repairs MCT Federal Credit Union, Rockville, MD August 2007 – May 2028 Helpdesk Administrator CSI Inc. ... - Jan 22
Help Desk Customer Service
Germantown, MD
STANLEY NWAECHEFU Laurel, MD, ***** 240-***-**** ad2o1f@r.postjobfree.com Competent Service/Help Desk IT Specialist with five years of experience in corporate/internal helpdesk environment. I have the necessary drive and determination needed to ... - Jan 11
STANLEY NWAECHEFU Laurel, MD, ***** 240-***-**** ad2o1f@r.postjobfree.com Competent Service/Help Desk IT Specialist with five years of experience in corporate/internal helpdesk environment. I have the necessary drive and determination needed to ... - Jan 11
Training Manager Systems
Gaithersburg, MD
... Smallwood supervised the CHCS helpdesk where he insures timely response for all 58,000 users who has/had a problem or problems with their CHCS account. This includes any problems dealing with clinical, dietetics, radiology, pharmacy and the ... - 2023 Dec 29
... Smallwood supervised the CHCS helpdesk where he insures timely response for all 58,000 users who has/had a problem or problems with their CHCS account. This includes any problems dealing with clinical, dietetics, radiology, pharmacy and the ... - 2023 Dec 29
Scrum Master Customer Service
Germantown, MD
... ●Coordinated with vendors to secure ITIL v3, Security + and HDI certifications for over 200 Tier 1- 3 technicians and achieved a 100% pass rate, which improved helpdesk response times by 80%. ●Incident management resolution and root cause analysis, ... - 2023 Dec 27
... ●Coordinated with vendors to secure ITIL v3, Security + and HDI certifications for over 200 Tier 1- 3 technicians and achieved a 100% pass rate, which improved helpdesk response times by 80%. ●Incident management resolution and root cause analysis, ... - 2023 Dec 27
Quality Assurance Information Technology
Germantown, MD
... Responsibilities: •Cover the Helpdesk to assist all Gatekeeper application programs in managing their internet collection samples and respondents. •Annually and quarterly on the report release weeks we got more volume of help requests, usually on ... - 2023 Dec 14
... Responsibilities: •Cover the Helpdesk to assist all Gatekeeper application programs in managing their internet collection samples and respondents. •Annually and quarterly on the report release weeks we got more volume of help requests, usually on ... - 2023 Dec 14
Quality Assurance Software
Leesburg, VA
... Configuration Management Wrote Change Management Plan Maintained CM database of documents under CM control Obtained a high level of knowledge of the helpdesk operations in a short timeframe. Assisted in creation and maintenance of "STAT!" CM ... - 2023 Dec 13
... Configuration Management Wrote Change Management Plan Maintained CM database of documents under CM control Obtained a high level of knowledge of the helpdesk operations in a short timeframe. Assisted in creation and maintenance of "STAT!" CM ... - 2023 Dec 13
United States Accounting Assistant
Germantown, MD
... • Assists with Tier 3 e-mail and telephone customer service support using a supplied helpdesk. • Provides follow up outreach to both applicants and participants as required. • As needed, reviews, understands, and applies knowledge of Federal rules ... - 2023 Dec 07
... • Assists with Tier 3 e-mail and telephone customer service support using a supplied helpdesk. • Provides follow up outreach to both applicants and participants as required. • As needed, reviews, understands, and applies knowledge of Federal rules ... - 2023 Dec 07