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Resumes 1 - 10 of 49 |
Colorado Springs, CO
... SAIC September 2014 – February 2016 Helpdesk Specialist – Achieved a first call resolve of 95% on a consistent basis on calls that came in. Provided Tier 1 computer help desk support via telephone for United States Army Reserve Command (USARC). ...
- 2023 Jul 20
Woodland Park, CO, 80863
... *If a drug requires a Prior Authorization (PA), please contact the Magellan Helpdesk at 800-424- 5725. Note: Prescription (Rx) cough and cold products are not a covered benefit for dual eligible members 21 years and older. Prescription (RX) required ...
- 2023 Jun 20
Colorado Springs, CO
... I added and maintained Knowledge Base Articles used by helpdesk Agents and End Users. I provided direct technical support for the different ongoing projects at Xcel Energy. Professional Skills Windows XP, Vista, 7, 8, 10 Active Directory Management ...
- 2023 Mar 12
Peyton, CO, 80831
... Electronic Mail, DRP (Disaster Recovery Plan), software development and programming, global HelpDesk support, code maintenance, remote site support, common-office environment with Microsoft Products and client proprietary software. Mentored junior ...
- 2023 Feb 08
Monument, CO, 80132
... Program Management Profession Certified Sales, Profit, EBIT & Cash Proposal Development Capture Management Government Contracting Process and Policy Development Missile Defense Systems Product Management Helpdesk Management Training Systems ...
- 2022 Sep 06
Colorado Springs, CO
... Technical Writer / Security Analyst Interviewed security architect, senior management, and company SMEs to create IT security policies, procedures, work instructions, and virtual security helpdesk documentation managed thru agile methodology. ...
- 2021 Jan 06
Woodland Park, CO
... - Woodland Park, CO Tier III Helpdesk Technician/Project Manager, 2018-Present VMWare vSphere & ESXi administration Project manager for major IT projects. Sophos Endpoint administration. Office 365 global administration. Active Directory ...
- 2019 Jul 16
Colorado Springs, CO
... ADDITIONAL RELEVANT EXPERIENCE Ivanti (FrontRange Solutions), Colorado Springs, CO Technology company providing call tracking, helpdesk and CRM software Manager, Managed Helpdesk Expert Automation Tool User Groups Contributed to expansion of user ...
- 2019 Apr 22
Colorado Springs, CO
... SDLC Business Analysis Technical Writing ITIL / AGILE / SCRUM Product Support Software Development Systems Analysis Enterprise Architecture Helpdesk Microsoft Office XML Coaching Cloud EXPERIENCE: FOCUS ON THE FAMILY - Colorado Springs, Colorado Sr. ...
- 2018 Nov 29
Colorado Springs, CO
... Microsoft compatible computers, cellular devices, Symantec Anti-Virus and answered various software and network questions •Provided helpdesk and customer support services to different sites ensuring timely and accurate solutions were provided to all ...
- 2018 Sep 28