| Resume alert | Resumes 41 - 50 of 139 |
Security Support
Austin, TX
... Monitor and respond quickly and effectively to requests received through the IT helpdesk. Respond to customer queries by phone, chat (Slack) and email. Create step-by-step training material with screenshots for clients. Provide technical assistance ... - 2020 Aug 17
... Monitor and respond quickly and effectively to requests received through the IT helpdesk. Respond to customer queries by phone, chat (Slack) and email. Create step-by-step training material with screenshots for clients. Provide technical assistance ... - 2020 Aug 17
IT Support Technician
Austin, TX
... Drive IT Ltd, Fair Oak — Helpdesk Engineer Apprentice DECEMBER 2015 - APRIL 2016 This was the first role within my Apprenticeship with 3aaa. The role consisted of assisting with incoming support calls from customers on a 1st Line basis, such as; ... - 2020 Jun 22
... Drive IT Ltd, Fair Oak — Helpdesk Engineer Apprentice DECEMBER 2015 - APRIL 2016 This was the first role within my Apprenticeship with 3aaa. The role consisted of assisting with incoming support calls from customers on a 1st Line basis, such as; ... - 2020 Jun 22
Customer Service Assistant
Austin, TX
... Produce Flux analysis on G/L accounts monthly Create and track expenses on new projects Provide back-up support for SmartStream HelpDesk SmartStream testing as needed Year-end 1099 Misc. process, including releasing Associations report and verifying ... - 2020 Jun 22
... Produce Flux analysis on G/L accounts monthly Create and track expenses on new projects Provide back-up support for SmartStream HelpDesk SmartStream testing as needed Year-end 1099 Misc. process, including releasing Associations report and verifying ... - 2020 Jun 22
Desktop Support Customer Service
Austin, TX
... Inbound and Outbound calls/Password Resets Farmers Insurance, Austin, TX IT Helpdesk Analyst Oct 18, 2016 – May 18, 2018 .Customer Service (face to face) .Phone/Email Support .Remote Troubleshooting AllClearID, Austin, TX Identity theft Protection ... - 2020 Mar 06
... Inbound and Outbound calls/Password Resets Farmers Insurance, Austin, TX IT Helpdesk Analyst Oct 18, 2016 – May 18, 2018 .Customer Service (face to face) .Phone/Email Support .Remote Troubleshooting AllClearID, Austin, TX Identity theft Protection ... - 2020 Mar 06
Support Technical
Leander, TX
... KACE SMA and agent functionality including systems management, asset management, software deployment, patch deployment, helpdesk, scripting, reporting Use, configuration, and management of Microsoft Active Directory, Exchange 2003, 2007, 2010, 2013 ... - 2020 Feb 28
... KACE SMA and agent functionality including systems management, asset management, software deployment, patch deployment, helpdesk, scripting, reporting Use, configuration, and management of Microsoft Active Directory, Exchange 2003, 2007, 2010, 2013 ... - 2020 Feb 28
Customer Service Network Engineer
Liberty Hill, TX
... Providing technical support via helpdesk systems for a wide range of internal & external applications. Ensuring that the LAN responds to specific program needs of mission offices and its 1500 employees. Installing and configuring and troubleshooting ... - 2020 Feb 23
... Providing technical support via helpdesk systems for a wide range of internal & external applications. Ensuring that the LAN responds to specific program needs of mission offices and its 1500 employees. Installing and configuring and troubleshooting ... - 2020 Feb 23
Executive Technology Leader
Austin, TX
... Developed Unisys DHHS Helpdesk, Telecom workflows, UI/UX helpdesk systems supporting all systems and devices. Managed facility construction with EYP Mission Critical Facilities securing $67M from Unisys Corporate supporting TSA. Developed the ... - 2019 Nov 16
... Developed Unisys DHHS Helpdesk, Telecom workflows, UI/UX helpdesk systems supporting all systems and devices. Managed facility construction with EYP Mission Critical Facilities securing $67M from Unisys Corporate supporting TSA. Developed the ... - 2019 Nov 16
Engineer Customer
Austin, TX
... PROFESSIONAL EXPERIENCE Dell Computer Corporation, Austin, TX 2008 – 8/2018 Specialized in troubleshooting computer images for Dell clients in a helpdesk environment. Assist with all customer inquiries, troubleshoot, repair and also suggest ... - 2019 Sep 04
... PROFESSIONAL EXPERIENCE Dell Computer Corporation, Austin, TX 2008 – 8/2018 Specialized in troubleshooting computer images for Dell clients in a helpdesk environment. Assist with all customer inquiries, troubleshoot, repair and also suggest ... - 2019 Sep 04
Desktop Support Information Technology
Leander, TX
... • Implemented all IT metrics and reporting, (Helpdesk, network, servers and security) for the three divisions I was overseeing. • Led all corporate IT audits (SOX, HITRUST, Clients and Government). • Led the migration for three divisions from MS 365 ... - 2019 May 29
... • Implemented all IT metrics and reporting, (Helpdesk, network, servers and security) for the three divisions I was overseeing. • Led all corporate IT audits (SOX, HITRUST, Clients and Government). • Led the migration for three divisions from MS 365 ... - 2019 May 29
Desktop Support
Spicewood, TX
... • Windows 7, 8, and 10 • iOS • Hyper V • Tier I Exchange Administrator • Intune WORK EXPERIENCE: Distribution NOW/National Oilwell Varco Houston, Texas IT Support Lead 2012-Present • Manage team of Helpdesk and Desktop Support Analysts globally. ... - 2019 Apr 18
... • Windows 7, 8, and 10 • iOS • Hyper V • Tier I Exchange Administrator • Intune WORK EXPERIENCE: Distribution NOW/National Oilwell Varco Houston, Texas IT Support Lead 2012-Present • Manage team of Helpdesk and Desktop Support Analysts globally. ... - 2019 Apr 18