| Resume alert | Resumes 31 - 40 of 93 |
Information Technology Insurance
Hudson, OH
... desktops, desktop/network printers (Samsung, Dell, HP, Xerox, and Konica) and Avaya telephone equipment/ systems, troubleshoot helpdesk issues, coordinate low to high priority Remedy, PSC, Incident, and Work order ticket Progressive Insurance Co. ... - 2017 Jul 17
... desktops, desktop/network printers (Samsung, Dell, HP, Xerox, and Konica) and Avaya telephone equipment/ systems, troubleshoot helpdesk issues, coordinate low to high priority Remedy, PSC, Incident, and Work order ticket Progressive Insurance Co. ... - 2017 Jul 17
Information Technology Professional
Euclid, OH
... Experience includes managing Helpdesk and Desktop Support teams incorporating ITIL best practices and support of hardware and software for various Mainframe and LAN/WAN environments. CERTIFICATIONS 2014 - Information Technology Infrastructure ... - 2017 May 29
... Experience includes managing Helpdesk and Desktop Support teams incorporating ITIL best practices and support of hardware and software for various Mainframe and LAN/WAN environments. CERTIFICATIONS 2014 - Information Technology Infrastructure ... - 2017 May 29
Customer Service Microsoft Office
Cleveland, OH
... Market software programs - Coordinated enhancement upgrades with software programmers to meet production deadlines Helpdesk Consultant - Consulted, did troubleshooting and advised client issues pertaining to proprietary software and developed ... - 2017 May 12
... Market software programs - Coordinated enhancement upgrades with software programmers to meet production deadlines Helpdesk Consultant - Consulted, did troubleshooting and advised client issues pertaining to proprietary software and developed ... - 2017 May 12
Sr. IT Support
Euclid, OH
... SKILLS SET Solutions-focused, team oriented with broad-based experience and hands-on skills in the successful implementation of highly effective helpdesk operations & technical support strategies Proven ability to successfully analyze an ... - 2017 Jan 23
... SKILLS SET Solutions-focused, team oriented with broad-based experience and hands-on skills in the successful implementation of highly effective helpdesk operations & technical support strategies Proven ability to successfully analyze an ... - 2017 Jan 23
Information Technology Customer Service
Cleveland, OH
... Assist with System Admin group to restructure drop down list for Telecom Operation and Telecom Helpdesk software application. IT Security responsibilities involved creating User ID’s for new employee’s, contractor ID’s and changing employee’s ... - 2017 Jan 18
... Assist with System Admin group to restructure drop down list for Telecom Operation and Telecom Helpdesk software application. IT Security responsibilities involved creating User ID’s for new employee’s, contractor ID’s and changing employee’s ... - 2017 Jan 18
Help Desk Engineer
Akron, OH, 44303
... Feb 2013-Present Software/Tools used: Win XP, 7, 8, 10 Teraterm/Putty, RDP, FTP, Linux Liaison between Granite telecom services, Goodyear Corporate and HPE Helpdesk. Use remote access Team viewer/Cisco remote Viewer. Proprietary company website: ... - 2016 Nov 23
... Feb 2013-Present Software/Tools used: Win XP, 7, 8, 10 Teraterm/Putty, RDP, FTP, Linux Liaison between Granite telecom services, Goodyear Corporate and HPE Helpdesk. Use remote access Team viewer/Cisco remote Viewer. Proprietary company website: ... - 2016 Nov 23
Project Management Customer Service, Implementation Specialist
Cleveland, OH
... Account Fleet & Device Reporting (SDM, SM, IAM) Technology integration with IT (SDM, IAM, PS, Helpdesk) IT Security Compliance (SDM, IAM, Helpdesk) Process integration (SDM, IAM, PS, Helpdesk)Cost Controls Supply /device management Stanley B. ... - 2016 Oct 18
... Account Fleet & Device Reporting (SDM, SM, IAM) Technology integration with IT (SDM, IAM, PS, Helpdesk) IT Security Compliance (SDM, IAM, Helpdesk) Process integration (SDM, IAM, PS, Helpdesk)Cost Controls Supply /device management Stanley B. ... - 2016 Oct 18
Engineering Manufacturing Engineer
Mayfield Heights, OH
... Academic Computing - Student Technology Assistant Aug 2013- Dec 2013 Provided IT Helpdesk support to labs and library which included 200+ Windows systems, 50+ Mac’s, and 20 architecture plotters Identified, analyzed and resolved hardware and ... - 2016 Sep 19
... Academic Computing - Student Technology Assistant Aug 2013- Dec 2013 Provided IT Helpdesk support to labs and library which included 200+ Windows systems, 50+ Mac’s, and 20 architecture plotters Identified, analyzed and resolved hardware and ... - 2016 Sep 19
Management Project
Cleveland, OH
... Student Computer Consultant – The College of Wooster, Wooster, OH 8/04 – 1/2007 Call center helpdesk for students and instructors Set up computers and telecommunication equipment for teleconferencing Provided Password resets Trouble shoot hardware ... - 2016 Jul 17
... Student Computer Consultant – The College of Wooster, Wooster, OH 8/04 – 1/2007 Call center helpdesk for students and instructors Set up computers and telecommunication equipment for teleconferencing Provided Password resets Trouble shoot hardware ... - 2016 Jul 17
Customer Service Technical Support
North Royalton, OH, 44133
... Received 15-30 tickets each day from Tier 1 helpdesk related to advanced troubleshooting of PCs, laptops, peripherals, software, telephone systems (both PBX and VoIP), and network printers. Received 50+ ITSM requests daily for new / replacement of ... - 2016 Jul 07
... Received 15-30 tickets each day from Tier 1 helpdesk related to advanced troubleshooting of PCs, laptops, peripherals, software, telephone systems (both PBX and VoIP), and network printers. Received 50+ ITSM requests daily for new / replacement of ... - 2016 Jul 07