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Columbus, OH
... systems ●Diagnosed and solved networking problems ●Installed and maintained networking phone system ●Cisco administration ●Data backup ●Implemented IT solutions ●Helpdesk ●Maintained and updated machinery production software Bob Evans Farms, Inc. ...
- 2018 Jul 02
Columbus, OH
... Worked on Cisco wireless controllers Responsible for service request tickets generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches and fixes with all around technical support Supporting EIGRP and BGP based ...
- 2018 Feb 27
Columbus, OH
... Managed the new IT Helpdesk implementation, migration, and training. Since implementation, integrating the software with other IT applications to increase efficiencies and productivity of the organization and IT Dept Implementing PMO standards and ...
- 2018 Feb 05
Columbus, OH, 43232
... Demonstrates a proven ability to master new tools and technology quickly Prior experience working in a Helpdesk and Desktop environment using ACD technology PROFESSIONAL EXPERIENCE American Signature Furniture/Value City Furniture Tier 2/3 Helpdesk ...
- 2017 Nov 04
Powell, OH, 43065
... Developed an engineering helpdesk ticket system that allowed anyone to enter an issue found electronically from three different facilities. Developed a bill of material generator for a configurable mobile hydraulic product line which decreased ...
- 2017 Oct 02
Columbus, OH
... *Manage Helpdesk flow of work. *Coordinate with Group IT manager on all IT Dep. Issues. *Troubleshoot all mail issues (Lotus and other mail applications). Leadership Training Courses -Conflict Management & Resistant Work Stress -Problem Solving & ...
- 2017 Aug 27
Columbus, OH
... Deployed new helpdesk software along with web based remote trouble shooting software Implemented new DMZ for the network, with fault tolerant for Cisco ASA firewalls configurations. Redesigned the wireless network for maximum security and ...
- 2017 Aug 06
Columbus, OH
... Basic helpdesk administration for 60 users at 2 sites, and 10 remote users. End of year budgeting and goal creation for IT. Ubiquiti Wireless Configuration and deployment. Sergakis and Smith Insurance / IT Administrator Aug 2005 -Mar 2015, Columbus, ...
- 2017 Jun 07
Reynoldsburg, OH, 43068
... Managed a fully integrated solution for Lucent's NCMS release management projects a cross-functional team comprised of SA, network engineer, CM, system engineering, and helpdesk Spearheaded a Lucent wide committee tasked with deploying CM standards ...
- 2017 May 09
Columbus, OH
... SQL, JSP, CSS, HTML, SDLC, Linux, Oracle, Eclipse Stratford University, Falls Church VA January 2013 - January 2014 Java developer The capstone project is a common platform through which a variety of services are provided Helpdesk Computer support. ...
- 2017 Apr 24