Microsoft Office Manager

DUANE EBRON

Reynoldsburg, OH

Email: *********@*****.*** Phone: 614-***-**** cell or H 614-***-****

LinkedIn: https://www.linkedin.com/pub/duane-ebron/1/795/2b4

Qualifications for a Lead Position in Information Technology:

Information Services Management Performance testing QC/QA testing Configuration Management Technical Management Software Engineering

Professional Summary

Seeking an opportunity to apply software development and test expertise to the implementation of emerging information technology for web development, software change and configuration management (SCCM), Performance Testing or QA/QC. Possesses 20 plus years of increasing responsibility for every aspect of the software development lifecycle with AT&T/Lucent Technologies, Huntington Bank, USAF-DOD, Cardinal Health, Chemical Abstract and JPMorgan Chase My background includes over 10+ years in Technical project management, Quality Management, Test Engineering, and Software Configuration Management

Career Highlights

Define the centralized AFSL CM & RM policies, standards, QA and reports for Mainframe and distributed applications.

Develop and Manage Release deployments to Production ( Lucent, Cardinal Health and JPMorgan)

Manage the overall performance test strategy and schedules.

Instituted new SCCM processes, best practices as well as a CM structure for Huntington Bank.

Managed a fully integrated solution for Lucent's NCMS release management projects a cross-functional team comprised of SA, network engineer, CM, system engineering, and helpdesk

Spearheaded a Lucent wide committee tasked with deploying CM standards and determining Lucent Configuration Management Architecture (LCMA).

Technical Skills

Sablime • SCCS • ClearCase • Serena • LoadRunner • Oracle ERP • Rational UCM • HPALM • QuickTestPro • Loadrunner • C • C++ • C# • Java • JavaScript • Oracle 7/8I • SQL • UNIX C • VisualBasic • Awk • Yacc • Perl • Lex • Ksh • MS Word, Project, PowerPoint, Access, FrontPage •.NET • UNIX-Tools • SAP • MS Visio • SharePoint • Subversion • Jenkins • Agile • Jira • TADDM • ITIL • ServiceNow • Excel VBA • Windows.

Experience

Infinite Computer Solutions, Columbus, OH May, 2015 – Sept 2016 (IBM)

Management for IBM at Ohio State Computer Center

Managed the overall process objectives of Configuration Management (CMDB) and Service Asset

Develops CMDB standards, CMDB plans and procedures. Implements the CMDB policy and standards and Provides guidance to all team members on how to perform CMDB processes

Develop Excel VBA Marcos and Excel Dashboards for ITIL processes reporting

Quality Assurance testing to Asset and Configuration management capabilities

Define and Tested ServiceNow integration with TADDM.

Built test automation department from ground level.

Operating Systems and Software: Windows 7, Unix, Microsoft Office, Agile, ServiceNow

JPMorgan Chase, Columbus, OH Nov 13, 2013 – Sept 2014

VP- Application Developer Lead – Configuration and Release Manager

Define the centralized AFSL CM & RM policies, standards and reports for Mainframe and distributed applications

Full Application Development release traceability and control of (WRM to ITSM) CM metadata standards, Mapping of (WRM, ITSM, Change Set, and Release)

ICAF Release planning Strategy and Deployment management processes

Software deployment Version control Deployment validation Build packaging

Define QA planning/testing strategy

Built test automation department from ground level.

Correlate problems/tasks to solutions/code (abstract to concrete)

Standardized repeatable and automated CM/RM processes that yield greater delivery throughput with higher quality (less configuration and release defects)

Define plans, process and requirements to implement Continuous Integration (CI)

Define plans, process and requirements to implement automated build and deployment for all current technology stacks

Operating Systems and Software: Windows XP, Unix, Vista, 7, and 8 Microsoft Office, Ruby, Linux, QTP

Insight Global (HP Enterprise Services), Columbus, OH Feb 2013 –Apr 15, 2013

Software Change Configuration Manager

• Defined the Clearcase configuration for the HP agile development project at Ohio Department of Taxation.

Installed Clearcase version 8 server and clients and created a Clearcase UCM solution to support the HP Agile development, build and deployment.

Operating Systems and Software: Windows Vista, Windows 7, Unix, Microsoft Office, SQL, Selenium, QTP, Quality Center, WEB apps, SOAP UI, Jenkins

BTAS, Inc., Dayton, OH December 2009 – June 2012 (U.S. Air Force)

Test Manager

Test Management support for a division of the U.S. military. Integrated/emerging system engineering standards and requirements to accomplish needed domain analysis and integration. Plan the resources, technical infrastructure, and systems transition requirements needed to implement a commercial off-the-shelf (COTS) ERP enterprise application solution.

Develop End-to-End test of business level transactions for interfaces and infrastructure. TOOLS USED: HPQC quicktestpro loadrunner OATS

Plan the integrated testing, seamless verification, and agile processes for system and automated regression testing. TOOLS USED: HPQC quicktestpro loadrunner OATS

Performance Test Lead

Performance Lead Test engineer for the USAF:

Manage the overall performance test strategy and schedules.

Collaboration with all performance teams and Control performance test events

Reporting on Oracle ERP system key performance parameters and measure of effective and measure of Suitability for IOT&E. TOOLS USED: HPQC quicktestpro loadrunner OATS

Software Configuration Manager

The configuration management (CM) specialist for a U.S. military ERP projects:

Create OUM CM plans, OUM CM guidelines, establishing and maintain the integrity of the products baselines and promotions. The CM Subject Matter Expert for the installation and customization of Serena Dimension CM.

OPERATING SYSTEMS AND SOFTWARE: WINDOWS XP, WINDOWS VISTA, WINDOWS 7, UNIX, MICROSOFT OFFICE

Applied Performance Technologies, Columbus, OH December 2008 – June 2009 (CAS) Software Configuration Manager / Analyst (CM)

Chemical Abstracts Service (CAS) - configuration management (CM) Analyst for 26 projects performed the (CMMI level 2) CM assessments.

Provided the CM analysis using; Rational Clear Case UCM, ClearQuest ALM. and IBM WebSphere

Total of 11 SCM assessments include 3 SAP projects ( BW, CRM, R3)

Supported the deployment of the Parent application to production WebSphere server

Operating Systems and Software: Windows XP, Windows Vista, Unix, Microsoft Office, Bugzilla, Cardio Insight Atlas 1, SQL.

Cardinal Health, Columbus, OH 2007 –2008

Software Configuration Manager / Analyst (CM /CS)

Created CM plans, CM guidelines, establishing and maintaining the integrity of the product baselines and promotions.

Installed and tested Websphere applications before production releasing.

Provide the CM analysis using; Rational ClearCase UCM, CQ, IBM Websphere MQ and RMT.

Software Quality Service/ Version Manager (VM/PM)

The Version Manager (VM) / Project Manager (PM) establish timelines, create deployment plans and coordinate the activities with the appropriate role representatives, i.e. all-Cardinal-Event Distribution, PD Disaster Recovery, Other Cardinal Business Units, EIT / Technical Services (O&T Engineering, O&T Security Engineering, Divisional IT Managers.

Operating Systems and Software: Java, Windows 98, Windows NT, Windows 2000, Windows XP,

PowerPoint, Microsoft Office, Unix, JUnit, JTest.

BTAS, Inc., Dayton, OH November 2006 – April 2007(BTAS)

Software Project Manager

Established the Office of Surface Mining requirement process (DODI). Created project TARRB (review board) as well as project management tracking processes.

Devised the integrated testing strategy for BTAS and AVS for testing the AVS interface for the C&A audit.

Lead the .NET C# development and scripting convert from old UI interface.

Operating Systems and Software: Windows Vista, Windows 7, Microsoft Office, SQL, Selenium, ASP.Net, Mobile apps, QTP, Quality Center, WEB apps, SOAP UI, Jenkins.

Test Manager

Establish the integrated testing strategy for ETIMS DT&E testing to meet the GCSS Air Force required and including Test Automation products: Mercury Test Director, Loadrunner, Quick Test Pro, Rational Clear Quest and Rationale Suite.

Operating Systems and Software: Windows Vista, Windows 7, Microsoft Office, SQL, Selenium, ASP.Net, Mobile apps, QTP, Quality Center, WEB apps, SOAP UI, Jenkins.

CDO Technologies, Dayton, OH 2005 –2006

Lead Test engineer for the USAF responsible for:

Assist in planning the resources, technical infrastructure, and systems transition requirements needed to implement a Commercial Off-the-shelf (COTS) ERP enterprise application solution.

Establish integrated testing and seamless verification, to achieve automated regression testing.

Huntington Bank, Columbus, OH January 2001 – January 2004

IS Technical Specialist, Configuration Management and UNIX Production Services

Consulted on over 290 ISS and CM best practices and software development processes.

Consults with ISS's customers, including line of business and partners internal consulting group, operations, risk management, business continuity, and information security.

Devised a CM strategy plan for Capability Maturity Model Integration (CMMI) and all division training.

Lucent Technologies, Columbus, OH 1991 - 2000

Consultant, Configuration Management and ClearCase (1999-2000)

• CM consultant for all Lucent domestic and international projects. Champion the evolution plans from ClearTrack to ClearQuest.

Provided companywide vendor interface management for Rational ClearCase CM tools. Coordinated the design, delivery, and integration for CCMS evolution.

Technical Manager, Sablime 4.3 System Test Team (1996-1998)

Devised the Sablime automated regression development strategy and execution used to validate the Sablime CLI interface.

Technical Manager, Software Architecture Environment Support (1991-1996)

• Establish development environments for domestic and international Lucent projects, using Sablime and Nmake to provide quality process, build engineering, and change management.

Education

Bachelor of Science, Computer Science, The Ohio State University, Columbus, OH

Associate of Arts, Electronics Engineering, Columbus Community College, Columbus, OH

Training & Certifications

Master's Certification, Software Configuration Management, Learning Tree International

Master's Certification, Project Management, Steven Institute of Technology

JPMorgan Chase Training Central Courses

2013-2014 Anti-Money Laundering Program for Auto Finance & Student Loans

Accessibility for Developers 1

ADA Awareness: Equal Access for Customers with Disabilities

AFSL Information Risk Management

Americans with Disabilities Act (ADA) Compliance Auto Finance & Student Loans

Anti-Corruption Training

CCB Clarity PPM v13 Time Tracking Overview

Clean Coders: Episode 1 Clean Code

Defect Root Cause Analysis and Phase Containment Training

Defensive Programming for C# for ASP.NET

Defensive Programming for JavaEE

FACT ACT - ID Theft - Red Flags - Vulnerable Persons Training for AFSL 2013

Fair Lending for AFSL 2013

Global Notification: Introduction, Data Maintenance, and Responding to Alerts

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