Sales Data Analyst
Resume:
Francisco Felix Soto
**** ********* ****, ****** **, 43016
*********.*****.****@*****.***
Education
Ohio Dominican University, Columbus, OH
Bachelor of Science in Software Engineering May 2017
●Areas of concentration: Data Structures, System Analysis, Database Management System, System Requirements, Coding, Project Management
●Dean’s List with 4.0 GPA, Fall 2015, Spring 2017, 3.35 cumulative
Columbus State Community College, Columbus, OH
2011-2014
●Areas of concentration: Chemistry, Mathematics, English
●Dean’s List with 4.0 GPA, Spring 2017
Experience
Quest Software
November 2017- February 2018 Inside Sales Engineer
●Interacted with potential customers on IT solutions
●Analyzed customer needs, identified issues, and implemented solutions
●Worked hand in hand with customers and sales representatives
●Conducted live demonstrations of Quest software to potential clients
●Interacted and collaborated with colleagues to support the sales process
●Recommend business solutions based on customer needs
●Effectively prioritized multiple demands while ensuring customer needs were met
●Acted as liaison between company and customer
●Analyzed software architecture for core installations and specifications
●Identified and managed CMR Salesforce reports and opportunities
●Demonstrated expertise on the product by answering customer technical questions
●Created sizing guides for prospective customers
Hirschvogel Incorporated
March 2017-November 2017 IT Administrator
●Maintained and updated company network, servers, and security systems
●Diagnosed and solved networking problems
●Installed and maintained networking phone system
●Cisco administration
●Data backup
●Implemented IT solutions
●Helpdesk
●Maintained and updated machinery production software
Bob Evans Farms, Inc. Columbus, OH
May 2016-August 2016 Oracle DBA Data Analyst, Intern
●Created sourcing rules for all company items needed for Bob Evans to aid in the transition from AS400 to Oracle
●Debug Bob Evans old item and customer database
●Synced varying Oracle programs (UAT, SIT, DEVB, PROD)
●Analyzed and cleaned up old data
●Created SQL reports for all Oracle programs to gain better access to data reports
●Used Excel4apps to create reports
●Produced Microsoft Excel reports and SQL queries
Columbus State Community College
2012-2013 Student Ambassador
●Worked as the bridge between students and faculty
●Planned and facilitated student involvement activities
●Gave campus tours to prospective students
●Planned and hosted the Collegiate Leadership Conference of Ohio
Achievements
JP Morgan Chase & Co. “Code for Good” Challenge
October 2015 Participant and Winner
●Competitively developed software within 24 hours for the Lebron James Family Foundation
●Coded in C for use with Pebble Watch
●Created an application designed to track and support students attending college
●The application was saved in a database to later be implemented by the Lebron James Family Foundation, awarded winning by the Chase executives and LJFF
Skills
●Proficient in Java, C++, jGrasp, Microsoft Visio, Microsoft Visual Studio, Microsoft Project, SQL, Access, Excel, HTML, Software Architecture, Assembly Language, Networking, TCP/IP, Databases, User Interface, Cisco commands, Rapid Recovery, Backups, VRoom, Tapes, Salesforce, VMware, Hyper-V, ESXi, PHP, CSS, HTML, gathering requirements, Diagrams and Documentation
●Broad knowledge in C#
●Effective written and verbal communication
●Fluent in English and Spanish
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