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Resumes 61 - 70 of 78 |
Worthington, OH
... • Analyze and t rend past performance data in order to incorporate a proactive rather than reactive approach to scheduling location stops, break-fix calls, helpdesk calls, vendor part ordering and critical service outages. • Monitor all Operation ...
- 2012 Nov 27
Columbus, OH
... Dublin, OH Computer Tech Contractor Worked on assignment at The Scotts Company in Marysville, OH doing 2nd level helpdesk support. I repair and maintain Compaq laptops and desktops Image machines with Altiris, minor printer repair and use Peregrine ...
- 2012 Nov 04
New Albany, OH, 43054
... ● Manage helpdesk calls via HelpStar tracking systems to submit and document user problems. JPM Chase Bank Columbus, Ohio January 2011 to April 2011 Global Technology Support (Contract) ● Troubleshoot user problems using remote assistance or remote ...
- 2011 Aug 24
Reynoldsburg, OH, 43068
... Assisted with development of web-based knowledge base used by helpdesk analysts. Providing big-picture direction as to user-interface and design to ensure this tool would be beneficial to both helpdesk analysts as well as non-technical users in the ...
- 2011 Aug 17
Hilliard, OH
... Responsible for managing helpdesk. Developed and executed annual budgets • Migrated e-mail from MicroSoft MS-Mail to Lotus Notes • Migrated network operating system from Lantastic to Novell 4.x • Upgraded network backbone from 2 Mb to 100 Mb. • ...
- 2011 May 25
Columbus, OH, 43220
... Technical Helpdesk Representative - Performed duties with the majority of the time spent on customer service, troubleshooting and escalating individual technical issues - Troubleshoots technical issues and customer concerns within assigned areas, ...
- 2010 Dec 18
Westerville, OH, 43081
... 2008-Present Responsible for inventory, data entry, shipping/receiving Trained new employees Assigned additional tasks in helpdesk computer support, hardware troubleshooting and replacement Sears Automotive, Polaris, OH Automotive Service Writer ...
- 2010 Oct 25
Pataskala, OH, 43062
... Oversees helpdesk and network administration operations. . Project manager for Senate IT projects. . Prepares IT budget. . Documents network infrastructure. . Configures and supports remote access. . Manages seven servers and 250 desktop computers ...
- 2010 Oct 24
Columbus, OH, 43232
... Resolve employees query from helpdesk pertaining to company policies, payroll, and taxation issues. . Coordinate and promote various company activities for the employee. Business Systems Analyst, Enron Corporation - Houston, Texas 1998 - 2001 . ...
- 2010 Oct 06
Columbus, OH, 43213
... Created cases/tickets for error messages that are not fixable by helpdesk and escalate them to tier 2 or 3 helpdesk. . . Conduct problem solving techniques to identify the main problem source . Windows operating system (2000, XP, Vista) with basic ...
- 2010 Oct 02