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Resumes 1 - 10 of 238 |
Hanover, MD
... Provided network support, software development and related services in a Helpdesk setting. EDUCATION: Colorado Technical University. MS. Information Technology. Lagos State University. B.SC. Human Resources &Personnel Management. Professional ...
- Apr 18
Baltimore, MD
... Man Power - The College Board Helpdesk Analyst 07/06/2021 - Current Provide remote support for approximately 1700 users via Bomgar Log all incidents, update and close and via Service Now ticketing system Provision and rebuild MacOS for Jamf Reset ...
- Apr 03
Bowie, MD
... Serve as the initial point of contact for resolution of helpdesk issues. Provide client support and technical issue resolution via telephone calls, E-Mail, instant messages and other electronic medium. Work with the ticketing/tracking system to ...
- Apr 02
Baltimore, MD, 21222
... Led daily ITS conference calls, providing comprehensive updates and strategic insights on system status and operational challenges in a 24/7 helpdesk setting. ●Incidence Response Efficiency: Enhanced operational security by implementing a robust ...
- Mar 18
Baltimore, MD
... Feb 2022 - May 2023 BALTIMORE, MD Part time Tier 1 Helpdesk support EZEK SYSTEMS * Provide remote technical support via phone, email, chat, or remote desktop tools.* Analyze and diagnose IT-related problems, document issues and track resolution ...
- Mar 01
Bowie, MD
... EDUCATION High School Diploma Bowie High School, May 2020 CERTIFICATIONS Google IT Tech Support December 2022 PROFESSIONAL EXPERIENCE IT Helpdesk Technician/Data Entry Technician January 2022- April 2023 QAI Fulton, MD • Recorded and compiled data ...
- Feb 15
Laurel, MD
... Resolved complex helpdesk issues as tier III support. Quality Analyst/Business Analyst – MDX Project Conducted CMS and DPA integration testing with MDX portal. Validated & uploaded MAC interface/formats/numerical data collected from jurisdictions ...
- Jan 31
Columbia, MD
... firms), Adobe Acrobat Professional thru 10, Lotus 123, MS Works, WordPerfect, Corel Suite, AmiPro, Word Mover, Page Maker •Helpdesk Ticketing: Remedy, Altiris, Kapers •DR/Backup: Symantec Backup Exec thru 12.0, NetBackup 7, Cheyenne ArcServe 6.1, HP ...
- Jan 22
Bowie, MD
... IT Helpdesk Support Analyst, Skytech Consulting August 2021 – February 2023 Provide remote technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to email messages, web inquiries ...
- Jan 22
Middle River, MD
... Helpdesk Support Level 2 Micros Systems Inc - Columbia, MD April 2010 to April 2012 Full-time Position - 40 hours per week. • Second-level Support for Customers tasks/tickets such as: 1. Report Editing 2. Interfaces (IFC8) Data Swap 3. Application ...
- Jan 10