A

MY PASSION, MOTIVATION, AND BELIEFS OVER THE YEARS OF PROGRESSIVELY PERFORMING ALMOST EVERY ROLE IN IT ARE BEST SUMMED UP IN THE FOLLOWING ACRONYM:

ISWAG

Innovative and energized by challenges and problems.

Skilled at providing administrative and technical supervision to IT specialists and other positions.

Whiz at analyzing data and transforming it into useful information and best practices for planning, procuring, and operating an enterprise-wide information technology infrastructure.

Adept at bringing order to chaos utilizing management techniques of network systems design principles and methodologies.

Get the job done, working challenges through successful resolution.

MY DEBRUCE.ORG 4-6 AGILITIES STRENGTHS RESULTS:

4) Judging and Estimating

This is the Agility for having sound judgment and critical thinking.

5) Working with Information

This is the Agility for working with information technology and managing and processing information.

6) Operating Objects

This is the Agility for working with machines, tools, and devices.

SKILLS UPDATED TRAINING:

Systems Security Certified Practitioner (SSCP)

Security+

70-534 Azure

70-417 Upgrading Skills Win Server 2012

70-410 Windows Server 2012

70-646 Win Server 2008 Administrator

Office 365 for Exchange Professionals 2015

70-346Microsoft Office 365

70-680 Windows 7

70-292 MCSA 2003 Skills Upgrade

70-341 Core Solutions Exchange 2013

70-664 Microsoft Lync Server 2010

2006 VMware Training

VMware Infrastructure 3 ESX 3.5

VMware Virtual Center 2.5. Training

70-450 MS SQL2k8

70-431 SQL 2005 Implementation & Maintenance

70-630 MS SharePoint Server 2k7 Configuring

642-446 CIPT1 Cisco Voice

2001 Advanced Linux Training

998 Novell CNA

2001 Interconnecting Cisco Devices training

2002 Cabling Systems

2002 Data Center Design Design\Testing:

TECHNICAL SUMMARY:

•Cloud: Amazon Web Service (AWS), Microsoft Azure, Google Cloud, Citrix Cloud, Citrix Workspaces, Microsoft Teams

•Server OS: Windows Server 2019, 2016, 2012, 2008, 2000, 2003, NT; Red Hat 9 & SuSe Linux; Novell Netware 3.x, 4.x, 5.x

•Directory service: Microsoft Active Directory, LDAP, Group Policy, Novell NetWare Directory Services (NDS),

•Email & Messaging: MS Exchange O365, 2019, 2016, 2013, 2010, 2007, 2003, 2000, 5.0, 4.0, MS Office Online, Skype, MS Lync, Outlook, Outlook Web Access, Outlook Mobile, Outlook Anywhere RPC over http on client access server, Outlook Voice Access text to speech VoIP gateway, Outlook Express, Quest MessageStats, Winmail for vista, Entourage, GroupWise 5.X, Lotus Notes email server, Lotus CCmail.

•Migration Tools: Quest GroupWise Migrator for Exchange, Lotus Notes Migration to Microsoft, Migration Manager for Active Directory

•Virtualization: Microsoft Hyper-V, VMware ESX, 4.1, 2.5, vSphere 6,5,4 &, Infrastructure Client, Virtual Machine File System (VMFS) cluster file system, Distributed Resource Scheduler (DRS) to allows virtual machines moved from host to least utilized host via VMotion & SVmotion to balance resources, High Availability (HA)

•Security/Monitoring: HIPAA & Sarbanes-Oxley, DOD FISMA 2014 Security Awareness, NIST server build standards, Microsoft Baseline Security, Tenable Nessus vulnerability scanner, Monitor Magic, Splunk, PKI/PIV smart cards, Palo Alto Hobby #4

•Desktop OS: Windows 10, 8.1, 8, 7, 98, 95, Vista, XP, 2000, 3.x,

•Mobile Device Management (MDM) Active Sync, Blackberry BES, Mobile Device Management (MDM), Windows Mobile, Google Android, NERA Inmarsat Satellite Telephone

•Application Deployment: Group Policy (Microsoft Windows Installer), Veritas WinINSTALL, Novell ZENworks 11

•Application: Microsoft Teams/SharePoint/ Internet Information Services (IIS), Novell GroupWise, Lotus Notes, Rumba

•Productivity: O365, Microsoft Office 2019, 2016, 2013, 2010, 2007, 2003, 97, (Access, Excel, Outlook, PowerPoint, Publisher, Word, & Skype for Business), Microsoft Visio, Microsoft Access, iManage 8.0, Delta View (law firms), Adobe Acrobat Professional thru 10, Lotus 123, MS Works, WordPerfect, Corel Suite, AmiPro, Word Mover, Page Maker

•Helpdesk Ticketing: Remedy, Altiris, Kapers

•DR/Backup: Symantec Backup Exec thru 12.0, NetBackup 7, Cheyenne ArcServe 6.1, HP SureStore, Yosemite TapeWare 6.2SP5A, Tape-it Lite, Novell NBackup

•Database: Microsoft SQL Server, Microsoft Access

•Networking: TCPIP & UDP, iSCSI, IPV4, IPv6, SMTP, IMAP, RPC, DNS, DHCP; NFS, FIOS, FDDI, HTTP, VPN, IPSec, 802.2 & 3 & 5 Ethernet, Wi-Fi 802.11 a & b & g & n, PPTP, MPLS, DSL, Frame Relay, ISDN, T1, T3, SONET, TELNET, POTS, WDMA, CDMA, IPX, SPX, AppleTalk, Token Ring, X.25, SNMP, PROFS, VTAM, IGRP, OSPF, IS-IS, & RIP, RSA, DES, 3DES; Adtran, Linksys, HP ProCurve Switch, Cisco Pix 515E, Cisco 2600, Sonic Wall

•Tools: System Center Configuration Manager 2007/2012 (SCCM), SolarWinds Orion Platform 2016.1.0, SRM 6.2, IPAM 4.3, SAM 6.2.4, DPA 10.0.1, NCM 7.4, IVIM 2.1.2, QoE 2.1.0, NetPath 1.0, NPM 12.0, NTA 4.1.1, UDT 3.2.2, WPM 2.2.0, Patch Manager, GNS3 Graphical Network Simulator, Ping Plotter, IDS/IPS, Quest software

•Programming: MS Visual Basic, Visual Basic Scripting, HTML, Visual C++, C++, SQL server, FORTRAN, Pascal, Basic, Assembly, Smalltalk, REXX, Visual Age, PAL, BASIC, IBM Assembler

•Hardware: USB, Firewire, SATA & IDE & SCSI, Raid, PCMCIA, PCI, Sound Cards

•Storage: EMC SAN, Dell EqualLogic Arrays SAN, Linksys NAS, HP SureStore 4000M Tape drive, Tape Juke Boxes, Kanguru Dive Cloning, NFS, Yosemite TapeWare, Novell NBackup

•Mainframe: IBM S360 & 370 & AS400, MVS Operating System & JES2, IBM PS/2 Model 55, TN3270.

PROFESSIONAL EXPERIENCE

VABCO LLC, Incorporated 2000, Wilmington, DE

Sr. MS Active Directory Exchange Messaging Cloud Virtualization Engineer

05/1991–present

•Independent 1099 & W2 Contracting services (Mid-Atlantic Based) specializing in Windows server & desktops, Exchange, VMware

•C2C/W2 Sub-Contractor to SMB’s & Large Solutions providers for short term projects & contracts (when not employed full time). Most recently my skills in Active Directory, Microsoft Exchange, & Virtualization have been the most heavily in demand & utilized.

•Training & experience in HIPAA & Sarbanes-Oxley, FISMA, STIG, DISA

•Scheduling Contractors, Project Management, Supervisory Team Lead responsibilities. & Lead Systems Analyst “one man IT shop”),

•Prepare reviewed & updated documentation for Microsoft Windows (2008, 2012, 2016 & 2019)/Netware, Exchange (2007, 2013, 2016, 2019)/GroupWise Exchange server builds, migration & support.

•Create, modify, delete user & resource mailboxes, recover deleted items, archive, sharing, Send As, Send on Behalf, delegates, & deletion policies using Exchange Admin (Exchange Control Panel) & PowerShell

•Expense budgeting & reporting

•Provide Systems engineering & support for Messaging (Exchange, GroupWise, CCMail, etc.), Migration, Installation, Integration, maintenance, & engineering of mission critical computer systems deployed worldwide.

•Provide LAN (Local Area Network) communications engineering in a dynamic customer environment to include server & workstation migrations (MS Windows (2008, 2012, 2016, 2019)/ Azure, O365/Netware, Exchange (2007, 2013, 2016, 2019, O365)/GroupWise Server & LAN/WAN Configuration, Deployment, Migration & Management), while providing Tier 2+ escalation support.

•Networking configuration & monitoring with Microsoft Operations Manager (MOM) through its evolution to Systems Center Operations Manager ((SCOM)) & System Center Configuration Manager (SCCM)

•Create MDM & database programming to meet management & field-sales information needs.

•Perform server migrations to include Active Directory, Exchange 2003 & 2007 & 2010, & GroupWise.

•Design, Install, & configure complete active directory networks. Install & configure Windows server 2003 & 2008 Active Directory Domains, Exchange 2003 & 2007 servers, Deploy Applications, etc

•Novell to windows Server 2k3 & 2k8, GroupWise to Exchange AD (Active Directory) migration.

•Citrix Presentation Server, XenServer, XenApp, XenDesktop, installation & maintenance

Social Security Administration, Baltimore, MD

Sr. Exchange Support Engineer, Public Trust Security Clearance

06/2012–05/2014

•SME Microsoft Exchange

•Participated in on-call rotation for after-hours support of systems.

•Work with the Design & Configuration Infrastructure teams to Designed, planned & implemented Exchange 2010 migration from 2007 environment.

•Proactively manage all electronic mail servers to include email retention & the recovery of mail for litigation, Archiving, OWA, CCR Clusters, Active Sync, Spam/Security Filters, & BES.

•Maintain up-to-date levels of critical patches, updates & firmware for all messaging systems.

•Utilize System Center Configuration Manager 2007/2012 (SCCM) & other tools to monitor alerts, event logs, errors, etc. on messaging systems & makes corrections as needed.

•Proactively manages disk utilization for all messaging systems.

•Monitors system performance on messaging systems & recommends changes as needed.

•Create PowerShell scripts & commands for Exchange & Active Directory tasks.

•Works with other teams Troubleshooting SPAM filtering system to ensure SPAM & malicious activity sent via emails are stopped before they enter the network.

•Works with other teams Manages high availability systems to include Email replication, database availability group (DAG), continuity & backups/Restores.

•Works with other teams to maintain SMTP/POP connectivity to applications that require this service. MTA trouble shooting

•Utilize Active Directory Users & Computers for configuration of agency required PKI/PIV cards primarily for Exchange Email encryption as well as Windows Authentication, Group Policy troubleshooting & deployment, etc...

•Maintains & monitors the connection of Exchange to the BES environment making sure email is flowing to & from the BlackBerry devices.

•Trouble shoot & resolve exchange trouble ticket requests

•Create & manage mailboxes, Distribution lists, & permissions using PowerShell scripting & Exchange Management Console

•Provide mailbox size change requests, intra/inter domain mailbox moves.

•Perform lab testing of Exchange Server 2013 & Windows Server 2012

•Work with Active Directory & tools such as ADUC, ADSI Edit, SMS, MOM

•Resolve Lync Server & Office Communicator issues.

•Create reports as requested by management.

•Resolve Agency wide trouble tickets in custom HP Service Manager CAPRS application.

Executive Office of the President, Washington, DC

Sr. Network Engineer - SSBI Top Secret Interim Security Clearance,

12/2008–4/ 2009

The White House Network Operation Center & support offices

•Worked in Network Operations Center with Systems Management Server (SMS), MOM – wrote scripts

•Troubleshooting connectivity issues for new servers & networks

•Implementation of PKI (Public Key Infrastructure) agency required PIV card services on PCs for authentication. Hands on configuration of user accounts during system roll out.

•Worked on eliciting, gathering, & documenting user requirements.

•Developed a Visual Basic application used for the Bush Obama presidential transition

•Developed modules to help project managers to determine the scope of projects.

•Design formulas in MS Excel spread sheets used for reporting

•Prepare Visio network documentation

•Work on asset management & redeployment of EOP (Exchange Online Protection) Resources

•Work with Active Directory, SMS, MOM

Advance Publications -Newhouse News Service & Religion News Service, Washington, DC Bureau

Systems Director / Administrator

02/2001–05/ 2006

Print Media Wire Service & Publisher that sells stories & host reporters from Advance Publication Bureaus across the country that covered government offices like the White House. Reports were deployed in DC while filing stories for their local papers such as New Jersey Star Ledger, The Times-Picayune

• This position (one-man IT shop) required initiative & creativity in planning & implementing upgrades & modifications in the various facets of information technology.

•Install, configure & maintained Cisco Router, PIX Firewall, & HP Procurve Switch

•Configuration, administration & maintenance of approximately 50+ users LAN, including both hardware & software troubleshooting.

•Design, Install, configure & maintained servers

•Disaster Recovery planning & implementation to include tape backup

•Provide Security to include Intrusion detection & virus scanning.

•Project Management for Windows Server 2003/XP migration.

•Recommend Test & Deploy Software & Hardware for migration.

•Perform desktop migrations to Windows XP from hybrid Windows 98/95 &DOS systems.

•Perform migration from Novell 4.11 servers using Distributed Files System for access to Novell based wire transfer application.

•Support of Apple Mac computer access to network resources for the photo department.

•Support email messaging systems both locally & interfacing with local papers & news desks.

•Maintain Remote Access Server so that reporters can work from home & as far away as embedded with the troops in Iraq.

•Setup & test of NERA Inmarsat Satellite Telephone equipment for remote access to desktop in DC from Iraq via PIX VPN.

•Setup & maintenance of onsite remote VPN networks at the presidential conventions.

•Configure Software require for reporters to file stories to their bureaus located across the country.

•Configure access to other Bureaus

•Configure DOS Based Wire Service Servers to work in Windows XP resulting in better performance & disaster recovery. This mission critical application was our core source of our bureau revenue.

•Configuration, administration & maintenance of Data transfer systems running various hardware & software protocols

•Enterprise Resource Planning (ERP) & implemented migration from Novell Netware 4.10 to Microsoft Windows Server 2003 based operating system

•Help Desk Support & Training of end users.

Pitney Bowes Inc., Baltimore, MD

Systems Engineer

08/1995–09/1997

Pitney Bowes Inc. is a manufacturer of software & hardware & a provider of services related to document management, packaging, mailing, & shipping.

•Direct Tier 3 level field support responsibilities for Service & Sales Representatives & their clients on PC, mainframe & networking

•Project Management of Systems Installation Process (SIP) for deploying computer base products.

•Systems Installation Process (SIP) providing expert, independent services & leadership in areas relevant to a Support & Installation Task Order by supplying highly technical & specialized guidance concerning deployment of automated PC solutions to complex information processing problems.

•Leadership & direction of the efforts of District Technical Specialist & Customer Service Representatives on project(s) across components & & or technical areas

•Coordinate, produce, & reviews complex technical documentation for systems design, system architecture, feasibility studies, & system specifications reflecting detailed knowledge of technical areas.

•Create programming to meet client billing, tracking, import, export & extraction, reporting, etc. in Visual C++, SQL, ODBC, text, Barcode, etc.

•Provide SQL programming through our software.

•Support & Training of end users & service representatives.

IBM, Baltimore, MD

Systems Engineer, Marketing Representative

10/1993–04/1994

•Assist with Business Plan, Network design, implementation, & operation of IBM's proprietary large Systems Network Architecture (SNA Protocol) & Token Ring networks.

•Assist with Business Plan, Network design, implementation, & operation of IBM's proprietary large Systems Network Architecture (SNA Protocol) & Token Ring networks

•Direct marketing & support responsibilities for Marketing Representatives & Fortune 500 clients

•Assist customers with implementation of solution for IBM mainframe & midrange connectivity

•Work as OS & 2 LAN Specialist in a dynamic environment where maintenance of customer satisfaction is essential

•Configure LAN Server & Token Ring & Novell & Vines & Pathworks LAN environments

IBM, Boca Raton, FL

Software Support Specialist

08/1991–04/1993

IBM manufactures & sells computer hardware & software, & it offers infrastructure, hosting & consulting services in areas ranging from mainframe computers to nanotechnology.

•Help Desk phone support

•Resolve problems with installations & setups of intelligent workstations & microcomputer system platforms utilizing OS/2

Pratt Institute (WPIR Radio), Brooklyn, NY

Chief Engineer

09/1988–05/1991

Pratt Radio is a student-run internet radio station based in Clinton Hill, Brooklyn. Broadcasting live from Chapel Hall on the Pratt Institute's campus, the station features over 40 shows & hosts music-related events for both students & neighborhood residents.

•Manage technical department, staff, & DJ’s

•Hands on maintenance, installation, modification & upgrade of station equipment.

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