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Columbus, OH, 43232
... Demonstrates a proven ability to master new tools and technology quickly Prior experience working in a Helpdesk and Desktop environment using ACD technology PROFESSIONAL EXPERIENCE American Signature Furniture/Value City Furniture Tier 2/3 Helpdesk ...
- 2017 Nov 04
Columbus, OH
... Documentation of all project related activities including creating and updating business case, project charter, risk analysis, budget planning and communication plan and presentation to higher management. Achieved 100% server penetration rate for ...
- 2017 Oct 28
Columbus, OH
... Create, design and document project charter and scope, data diagrams, business requirements, functional and non-functional requirements and defect tracking in HP ALM. Design and present project plans, performance dashboards, presentations for ...
- 2017 Oct 26
Powell, OH, 43065
... Developed an engineering helpdesk ticket system that allowed anyone to enter an issue found electronically from three different facilities. Developed a bill of material generator for a configurable mobile hydraulic product line which decreased ...
- 2017 Oct 02
Columbus, OH
... *Manage Helpdesk flow of work. *Coordinate with Group IT manager on all IT Dep. Issues. *Troubleshoot all mail issues (Lotus and other mail applications). Leadership Training Courses -Conflict Management & Resistant Work Stress -Problem Solving & ...
- 2017 Aug 27
Columbus, OH
... Professional Experiences Time Warner (Charter Communications) Order Entry Clerk Mar 2013-Dec 2016 Accept payments from technicians/contractors to apply to customers’ accounts, research work orders in cases of customer dispute, research batch ...
- 2017 Aug 21
Columbus, OH
... Deployed new helpdesk software along with web based remote trouble shooting software Implemented new DMZ for the network, with fault tolerant for Cisco ASA firewalls configurations. Redesigned the wireless network for maximum security and ...
- 2017 Aug 06
Columbus, OH
... Basic helpdesk administration for 60 users at 2 sites, and 10 remote users. End of year budgeting and goal creation for IT. Ubiquiti Wireless Configuration and deployment. Sergakis and Smith Insurance / IT Administrator Aug 2005 -Mar 2015, Columbus, ...
- 2017 Jun 07
Westerville, OH
... Forest City Enterprises, The Cleveland Clinic, Charter One Bank, Cingular Wireless, Rockwell Automation, Key Bank Corporation, East Cleveland School District, Progressive Insurance and Swagelok Company 11/04 to 07/05 Gilmour Academy, Gates Mills, OH ...
- 2017 May 30
Reynoldsburg, OH, 43068
... Managed a fully integrated solution for Lucent's NCMS release management projects a cross-functional team comprised of SA, network engineer, CM, system engineering, and helpdesk Spearheaded a Lucent wide committee tasked with deploying CM standards ...
- 2017 May 09