Rancho Cordova, CA
... Log into Genesys phone system when the queue is backed up. Assist my team of 22 other technicians with any questions that may need to be answered. Act as a liaison between the team and our supervisor. Perform overrides for pharmacies when needed and ...
- Mar 15
Pasadena, CA
... • Oversaw testers for Legalzoom.com, Mobile App, API, Genesys mobile, Salesforce, and FileNet processing. • Responsible for employee recruitment, retention, professional growth, and guidance for all QA levels. • Liaised between QA Leads, project ...
- Mar 14
El Paso, TX, 79907
... proficiency in Windows and the MS Office Suite, encompassing MS Project, SharePoint, Teams, OneNote, as well as other pertinent tools such as Visio, Slack, Zoom, Citrix, VDI, AWS, Avaya, Genesys, NICE, TFN, VPN, and ServiceNow, among others. ...
- Mar 13
Hillsboro, OR
... SQL Server • MDG • Cisco IOS • Tableau • Microsoft Office Suite Adobe Acrobat • Prognos • SAP • Oracle Genesis • Workday • Genesys • Microsoft Power BI • ServiceNow Azure ADP • IQNavigator • DARC • Microsoft Authenticator • Taleo • Ariba • HAT • ...
- Mar 13
Union, NJ
... Manager and Head of Workforce French West Indies, 06/2018 to 03/22 Digicel Haiti – Port-au-Prince, Haiti • In charge of planning for over 200 employees using GENESYS • Schedule a monthly forecast for employees and reduce costs. • Ensure the ...
- Mar 12
Wayland, MA
... Experience Senior Software Engineer in Test 2023 – Present Genesys Boston, MA • Member of QA team responsible for testing the Engagement Export product (which was implemented using AWS Lambda, AWS EventBridge rules, AWS Batch, S3 and DynamoDB). ...
- Mar 10
Foster City, CA
... Genesys Telecommunications Laboratories Inc. (https://www.genesys.com/) Daly City, CA Jun 96 – Oct 07 Sr. Software Engineer ·Developed historical and real-time reporting applications for exposing telephone statistical data ·Developed .net components ...
- Mar 08
New York, NY
... development, Jira, Confluence, Oracle Financials Suite, SharePoint, Microsoft Office & Visio, Zephyr, Tableau, ALM, Out Systems, FOCIS, CISCO Suite, ACEYUS Reporting, VERINT, Upstream Works Finesse, Genesys, Smartsheet, SaaS Internal Applications. ...
- Mar 08
Katy, TX
... Product Certifications – HP Server certification, Printer and office equipment training, Operations and Distribution – Sales, Warehouse, Call Center, Dispatch, Quality Assurance, Logistics Telephony / Call Center Systems – Genesys PureConnect and ...
- Mar 06
Kannapolis, NC
... chat • Financial services • Continuous improvement • Case Management • Medical Coding • QuickBooks • Google Suite • Five9 • Genesys • ICU experience • Hospice care • Mental health counseling • Addiction counseling • Peer Support (5 years) • Typing • ...
- Mar 05