Tashia L. McGee

ad4cxc@r.postjobfree.com

313-***-****

Professional Summary of Qualifications

I have 15 years’ experience in pharmacy processes. I specialize in Prior Authorization and Financial support. Being able to provide exceptional care for patients is my number one goal. I have knowledge of medical terminology, CPT and ICD codes, outstanding phone, communication skills, attention to detail and able to use Microsoft programs effectively.

Work Experience

Supervisor, Clinical Pharmacy Technician PBM/Medi-CalRx Magellan/PRIME Therapeutics San Diego, CA December 2022 to Present Duties: Manage graveyard Team of 12 technicians processing prior authorization and processing pharmacy claims. Coaching staff on processes done incorrectly. Performing 1:1 counseling’s. Completing daily audit reports to assure SLA is not missed. Assist Customer Service agents with Crisis and escalation situations if needed. Email team’s productivity and adherence weekly. Hold weekly mini- Team meetings and Huddles to pass on important information and updates. Adjust and submit payroll. Lead Pharmacy Technician, CPhT PBM/Medi-CalRx

Magellan Health Services San Diego, CA October 2020 to December 2022 Duties: Currently working overnight shift. Conduct Zoom Team meeting daily. Log into Genesys phone system when the queue is backed up. Assist my team of 22 other technicians with any questions that may need to be answered. Act as a liaison between the team and our supervisor. Perform overrides for pharmacies when needed and process prior authorizations for physicians. Pharmacy Technician Oncology/Infusion Clinic

California Cancer Associates LaJolla, CA September 2019 to August 2020 Duties: Answering calls for refills for both in house and outside pharmacies, Data Entry of new scripts, Place order for medications, Check treatment plan for oral chemo medications, Prior Authorizations, Finding financial assistance for patients with high copay. Double checked IV and Oral dispensing technicians. Assist the front desk with appointment scheduling calls and collecting copayments from patients. Also verified insurance to be active.

Order Entry Technician Long Term Care Pharmacy

Remedi SeniorCare Plymouth, MI November 2018 to June 2019 Duties: Order Entry of new prescriptions and refills, contact with nurses regarding residents that need new prescriptions, answering phones, verifying orders for route completion, processing claims, scheduling of 3rd shift Order Entry staff for Long Term Care Pharmacy. Verified is coverage was active. Order Entry Technician Compounding Pharmacy

FYIRx Mail Order Pharmacy Livonia, MI June 2018 to November 2018 Duties: Data Entry, Contacting Doctors for refills or Drug issues for patients, answering phones, enter insurance information and verified active coverage. Created invoices and billing for Hormone Therapy medication.

Education

High school diploma Northern High School - Detroit, MI Pharmacy Technician Program Kaplan Career Institute - Detroit, MI Patient Data systems

Visual Superscript Docutrack SRS

Pioneer QS1 Onco

Frameworks EMR system

Skills

Outlook Microsoft Programs Customer Service

Patient Care professional Sterile processes Custodial Data Entry Computer Literacy Order Entry

Medical Billing Typing Insurance Verification

Medical Terminology Medical Records Aseptic Technique Phone Etiquette Administrative Cash handling

Clerical Medical Office Medical Coding

ICD-10, ICD-9, CPT code Triage Compounding Medications Certifications and Licenses

Pharmacy Technician Certification

10098642 exp 11/2025

California Board of Pharmacy

TCH 171948 exp 4/2025

Basic Life Support

245********* exp 10/2025

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