| Resume alert | Resumes 11 - 20 of 1631 |
Project Manager Contact Center
Crystal Lake, IL
... Technologies comprise: Nortel Networks, Siemens, Avaya/Lucent, Alcatel/Lucent NEC, Cisco Data & VoIP, Genesys Contact Center, Amazon Connect (AWS), and ACD Call Centers, Microsoft Lync/Skype/Teams, Multiple Voice Mail Platforms, Multiple Trading ... - Apr 23
... Technologies comprise: Nortel Networks, Siemens, Avaya/Lucent, Alcatel/Lucent NEC, Cisco Data & VoIP, Genesys Contact Center, Amazon Connect (AWS), and ACD Call Centers, Microsoft Lync/Skype/Teams, Multiple Voice Mail Platforms, Multiple Trading ... - Apr 23
R D Mechanical Engineer
New Haven, CT
... TECHNICAL SKILLS Statistical Tools/Utilities: GENESYS, MS Excel, MATLAB, Lab VIEW, Customer Relationship Management (CRM), Six Sigma Green Belt Lean Manufacturing, and 5S, Universal Testing Machine (UTM), 3D printers Design/Analysis: AutoCAD, ... - Apr 23
... TECHNICAL SKILLS Statistical Tools/Utilities: GENESYS, MS Excel, MATLAB, Lab VIEW, Customer Relationship Management (CRM), Six Sigma Green Belt Lean Manufacturing, and 5S, Universal Testing Machine (UTM), 3D printers Design/Analysis: AutoCAD, ... - Apr 23
Customer Service Collections Specialist
Alpharetta, GA
... Proficient with Loan Manager, Genesys, SHAW, Paymentus, and Skip Tracing Programs. Sept. 2017 – Dec. 2017 Maximus Client Services-Child Support Lawrence, KS Relocated to Atlanta for partner’s position within SunTrust. Active Call Center for inbound ... - Apr 21
... Proficient with Loan Manager, Genesys, SHAW, Paymentus, and Skip Tracing Programs. Sept. 2017 – Dec. 2017 Maximus Client Services-Child Support Lawrence, KS Relocated to Atlanta for partner’s position within SunTrust. Active Call Center for inbound ... - Apr 21
Project Manager Application Development
Oswego, IL
... Genesys; Avaya ACD; Work Force Management; Reporting; VOIP; Screenpop; Verint for the MW Business Communication Services (1400 Reps) and Southeast Consumer, Business, Credit & Collections (8000Reps). ASAP Professional Services (AT&T) Sept 2004 – Dec ... - Apr 19
... Genesys; Avaya ACD; Work Force Management; Reporting; VOIP; Screenpop; Verint for the MW Business Communication Services (1400 Reps) and Southeast Consumer, Business, Credit & Collections (8000Reps). ASAP Professional Services (AT&T) Sept 2004 – Dec ... - Apr 19
Quality Assurance Automation Testing
Centreville, VA
... ●Familiar with Genesys Administrator, GAX and WWE. ●Experienced with automation testing using Java Selenium using WebDriver libraries for Web based applications. ●Familiar with SOAP UI, Splunk to gather Test data. ●Familiar with SQL to validate data ... - Apr 15
... ●Familiar with Genesys Administrator, GAX and WWE. ●Experienced with automation testing using Java Selenium using WebDriver libraries for Web based applications. ●Familiar with SOAP UI, Splunk to gather Test data. ●Familiar with SQL to validate data ... - Apr 15
Quality Assurance Project Management
Cumming, GA
... Served as acting manager of Genesys global QA team; liaised between France-based manager and teams in Tornoto and Atlanta, providing progress reports and supporting prompt issue resolution. Had complete ownership on creating & maintaining test ... - Apr 14
... Served as acting manager of Genesys global QA team; liaised between France-based manager and teams in Tornoto and Atlanta, providing progress reports and supporting prompt issue resolution. Had complete ownership on creating & maintaining test ... - Apr 14
Work-From-Home Substitute Teacher
Little Rock, AR
... * Manage inbound/outbound communication through Genesys and email. * Perform all assigned responsibilities with expertise and dedication. * Fixed client issues in a timely fashion per service level agreement requirements and client expectations. ... - Apr 14
... * Manage inbound/outbound communication through Genesys and email. * Perform all assigned responsibilities with expertise and dedication. * Fixed client issues in a timely fashion per service level agreement requirements and client expectations. ... - Apr 14
Customer Service Talent Acquisition
Charlotte, NC
... Skills include computer networking ( Microsoft Suites, Webex, Zoom, HRIS, Avaya, Genesys, Kronos & html coding ), analytical thinking and creative problem solving. Able to apply exceptional customer service to improve experience for clients, ... - Apr 13
... Skills include computer networking ( Microsoft Suites, Webex, Zoom, HRIS, Avaya, Genesys, Kronos & html coding ), analytical thinking and creative problem solving. Able to apply exceptional customer service to improve experience for clients, ... - Apr 13
Customer Care Service
Lagos, Nigeria
... Processing and Management of Information 2010 ● Leadership Summit 2019 Skills: ● Complaint handling ● Telephone etiquettes ● Emergency response ● Effective communication ● Time management Tools: CLM, Genesys cloud, Avaya and Microsoft Office Suite. ... - Apr 11
... Processing and Management of Information 2010 ● Leadership Summit 2019 Skills: ● Complaint handling ● Telephone etiquettes ● Emergency response ● Effective communication ● Time management Tools: CLM, Genesys cloud, Avaya and Microsoft Office Suite. ... - Apr 11
Quality Assurance Project Management
Avenel, NJ, 07001
... Migrating from SQL 2008/Windows 2008 to SQL Server 2012/Windows 2012 Integrity/Sanity, Validating SSIS Jobs, Real Time Posting, Batch Processing Jobs Led and Tested the IVR (Interactive Voice Response) Migration from MasterVox Platform to Genesys ... - Apr 09
... Migrating from SQL 2008/Windows 2008 to SQL Server 2012/Windows 2012 Integrity/Sanity, Validating SSIS Jobs, Real Time Posting, Batch Processing Jobs Led and Tested the IVR (Interactive Voice Response) Migration from MasterVox Platform to Genesys ... - Apr 09