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Midlothian, VA
TERESA ANN REYNOLDS 804-***-**** adu3tg@r.postjobfree.com OBJECTIVE Fraud and customer service specialist with decades of consumer banking experience with the goal of collaborating with teams to deliver top results, increased probability, lowered ...
- 2023 Feb 02
Richmond, VA
... EXPERIENCE: April 2018 to Capital One, Henrico, VA April 2019 Claims Operations Processor File Debit/Merchant claims File/research fraud claims Process over 200 claims by end of day. Make and handle claim denial calls Perform quality control on ...
- 2023 Jan 05
Richmond, VA
... Fraud investigator SunTrust Bank, Richmond, VA • Service account holders with prevention of losses to the bank • Service account holders with new account review • Service account holders in reference to unusual customer transactions, claims, deposit ...
- 2022 Dec 16
Richmond, VA
... in University of Navarra, Pamplona Spain, 2014 Employee of the year- Polaris Bank, 2013 AREAS OF FOCUS Compliance Management Fraud Risks Assessment KYC/EDD/CDD Project/Program Management Training and Development Research & Investigations Problem ...
- 2022 Nov 30
Mechanicsville, VA
... Monitor fraud transactions and reports for trends and similarities and forward to management and staff. Responsible for staying current on Regulation E and ensuring bank credit is not at risk. Maintaining dispute process procedures. Assisting with ...
- 2022 Nov 17
Richmond, VA
... Analyzed and investigated complicated insurance claims to help prevent fraud. Provided excellent customer service, communication, and data entry skills to enhance professional development. Answer all complex inquiries professionally and delivered ...
- 2022 Nov 03
Hopewell, VA, 23860
... Close accounts, submit debit card fraud and dispute reports, offer ways to deposit checks, cash and money orders, transfer funds external and member to member. Submit credit card fraud and disputes, calculate interest rates and finance charges. ...
- 2022 Jul 16
Richmond, VA
... 2019 – March 2021 Credit Card Identity Protection and Credit Bureau Dispute Investigator Project Coordinator and Research Operations Specialist ● Processing Credit Card Applications ● Investigating Customer’s Credit Report and Fraud Claims (Valid ...
- 2022 Mar 17
Richmond, VA
... Conference - 2018 • Entrenamiento de preparación para la certificación ACAMS Membresías internacionales: • Association of Certified Anti-Money Laundering Specialists • Association of Certified Fraud Examiners • ASIS International Idiomas • Inglés
- 2021 Feb 26
Richmond, VA
... from abuse, and property cases CERT-Carnegie Mellon University, Summer (40 hours a week) Internship in the Cyber fraud division: Cyber Risk and Resilience team Houlihan’s Restaurant- Bussing tables Anthony’s Pizzeria-Bussing tables Lemieux ...
- 2021 Jan 05