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Shockoe Bottom, VA, 23219
... to discern the core priorities • Monitor and respond quickly and effectively to inbound calls, chats, or in-person service requests Sr Fraud Investigator, Capital One - Richmond, Va 2015 - 2019 Protecting the business against financial crime. ...
- Apr 23
Richmond, VA
... new sales leads and converted them into revenue-generating accounts ● Served as the liaison between clients, account reps, and carrier companies, throughout the expedited shipment process ● Evaluated claims for potential fraud or subrogation. ...
- Mar 09
Richmond, VA
... Capital One Bank, Richmond, VA (remote) Fraud Intake Coordinator/ Fraud Account Specialist (November 2019-December 2020) • Detected and investigated fraudulent activities and transactions on customer accounts. • Communicated with customers to verify ...
- Mar 06
Shockoe Bottom, VA, 23219
... Agile Methodology, Cultural awareness DATA ANALYSIS EXPERIENCE Published LinkedIn article: [Credit Card Fraud Detection] • Virtual 09/2023 ● Explored credit card fraud detection using R, covering data preprocessing, model training, and evaluation. ...
- Mar 04
Glen Allen, VA
... customer service skills and knowledge of customer service best practices Maintained confidentiality of program information Proficient with Microsoft Word, Excel, Outlook, and Internet Fraud Operations Senior Specialist/Hybrid Citizens Bank N.A. ...
- Feb 27
Chesterfield, VA
... Monitors accounts to ensure against fraud, waste and abuse. conducts face-to-face interviews and background checks for pre-employment selections; obtaining and reporting factual information for background investigations that determine employment ...
- Feb 12
Richmond, VA
... Documented and tested SOX internal controls, and assessed their effectiveness in mitigating financial risks and preventing fraud. Evaluated compliance with contractual agreements and company policies, which were developed to address applicable laws ...
- Feb 08
Richmond, VA
... Act, Id’s, Facta alerts, Address Alerts, Inquiry lox, • Mortgage and Rental verifications, Checking list of participants on Fraud Guard • VA Loans, FHA Loans, USDA Loans, VA Housing Loans, FHA 203k, New Construction, Purchase and Refinances, Grant ...
- Feb 05
Shockoe Bottom, VA, 23219
... In law firms I have organized tax supplements and recently worked in the Medicaid Fraud Division of the State Attorney General’s Office where I participated in the production and distribution of inner office manuals. EXPERIENCE Academic, Legal and ...
- 2023 Dec 20
Hopewell, VA
... • Virginia State Police - Program Support Technician 01/2001 - 01/2003 Capital One - Senior Credit Analyst 01/1999 - 01/2001 Capital One - Fraud Recovery Adjuster 01/1996 - 01/1999 Capital One - Fraud Detection Analyst 01/1995 - 01/1996 Established ...
- 2023 Dec 16