| Resume alert | Resumes 41 - 50 of 217 |
Project Management Call Center
Alpharetta, GA
... ●Management of large-scale Call Centers integrations including Workforce Management, IVR, Chat, etc. from legacy platforms to AWS Connect. ●Expert at managing cutting-edge technology initiatives. Network Security, Payment Card Industry (PCI), ITIL, ... - 2023 Nov 27
... ●Management of large-scale Call Centers integrations including Workforce Management, IVR, Chat, etc. from legacy platforms to AWS Connect. ●Expert at managing cutting-edge technology initiatives. Network Security, Payment Card Industry (PCI), ITIL, ... - 2023 Nov 27
Salesforce Com Developer
Chamblee, GA, 39901
... Experience in Apex Classes, Apex Triggers, Apex controllers and controller extensions and Apex Test Methods, Voice and Chat integration. Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML ... - 2023 Nov 21
... Experience in Apex Classes, Apex Triggers, Apex controllers and controller extensions and Apex Test Methods, Voice and Chat integration. Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML ... - 2023 Nov 21
Salesforce Administrator Field Service
Cumming, GA
... •Worked on chat implementation offline and online, when there are Agents not present. •Developed Apex classes and triggers on Force.com. •Deployed reusable apps with the help of all the five components of salesforce lightning components. ... - 2023 Nov 19
... •Worked on chat implementation offline and online, when there are Agents not present. •Developed Apex classes and triggers on Force.com. •Deployed reusable apps with the help of all the five components of salesforce lightning components. ... - 2023 Nov 19
Customer Service Delivery Driver
Cumming, GA
... • Handled emails, inbound calls, and outbound calls • Kept records of customer complaints • Interacted with customers through live chat • Assisted customers with questions Geek Squad Agent Best Buy - Alpharetta, GA August 2021 to November 2022 Tv ... - 2023 Nov 17
... • Handled emails, inbound calls, and outbound calls • Kept records of customer complaints • Interacted with customers through live chat • Assisted customers with questions Geek Squad Agent Best Buy - Alpharetta, GA August 2021 to November 2022 Tv ... - 2023 Nov 17
Service Delivery Seeking A
Suwanee, GA, 30024
... Advanced communication skills, supporting users from diverse backgrounds and levels of the organization via phone, email, chat and in-person. OnePath, llc Service Delivery Manager July 2019 - April 2020 MSP Client IT management and service delivery. ... - 2023 Nov 14
... Advanced communication skills, supporting users from diverse backgrounds and levels of the organization via phone, email, chat and in-person. OnePath, llc Service Delivery Manager July 2019 - April 2020 MSP Client IT management and service delivery. ... - 2023 Nov 14
Senior Data Scientist
Sugar Hill, GA, 30518
... Networks Sr Data Scientist (AI-NLP) - Cisco Systems, San Jose, CA (Remote) August 2021 to January 2023 Helped in building and maintaining Contact Center AI Rapid Response Virtual Agent, Cisco’s virtual assistant with capabilities for voice and chat. ... - 2023 Nov 13
... Networks Sr Data Scientist (AI-NLP) - Cisco Systems, San Jose, CA (Remote) August 2021 to January 2023 Helped in building and maintaining Contact Center AI Rapid Response Virtual Agent, Cisco’s virtual assistant with capabilities for voice and chat. ... - 2023 Nov 13
Medical Records Customer Service
Alpharetta, GA
... • Conversed with distributors and agents via chat and face-to-face meeting and solved their problems. • Reviewed performance of the data systems and brought changes in them working with the IT team. • Participated in management meetings and provided ... - 2023 Nov 09
... • Conversed with distributors and agents via chat and face-to-face meeting and solved their problems. • Reviewed performance of the data systems and brought changes in them working with the IT team. • Participated in management meetings and provided ... - 2023 Nov 09
Customer Service Serv
Sandy Springs, GA
... PROFESSIONAL SUMMARY SKILLS Problem Resolution, Microsoft Office ● Billing Adjustments and Refunds ● Understanding Customer Needs, Sales and Upselling ● AVAYA Aura, Revenue Generation ● Microsoft Access, Team Meetings ● Online Chat, Ability to Work ... - 2023 Nov 08
... PROFESSIONAL SUMMARY SKILLS Problem Resolution, Microsoft Office ● Billing Adjustments and Refunds ● Understanding Customer Needs, Sales and Upselling ● AVAYA Aura, Revenue Generation ● Microsoft Access, Team Meetings ● Online Chat, Ability to Work ... - 2023 Nov 08
Customer Service Help Desk
Sandy Springs, GA
... · Providing tech support through online chat support and via phone calls. · Testing transportation cameras, DVRs, and police body cameras. · Configuring DVR’s, reformatting hard drives as well as storage devices such as SD cards. · Keep strong ... - 2023 Nov 06
... · Providing tech support through online chat support and via phone calls. · Testing transportation cameras, DVRs, and police body cameras. · Configuring DVR’s, reformatting hard drives as well as storage devices such as SD cards. · Keep strong ... - 2023 Nov 06
Disaster Recovery Technical Support
Duluth, GA
... modifying AD Groups Ticketing system - Service Now Skype Business Admin supporting users add and removal /.Pchat/ creating chat rooms Process Batch request daily that automation failed included Skype user access adds or removals BlackBerry UEM adds ... - 2023 Oct 24
... modifying AD Groups Ticketing system - Service Now Skype Business Admin supporting users add and removal /.Pchat/ creating chat rooms Process Batch request daily that automation failed included Skype user access adds or removals BlackBerry UEM adds ... - 2023 Oct 24