Sead Kurtic

My Resume

Cumming, GA *****

ad08ga@r.postjobfree.com

+1-770-***-****

Looking for an opportunity to make a difference in the workforce! Focused sales professional highly effective

in establishing and maintaining relationships with potential and existing clients. Extremely motivated and

ambitious. Ill use my team-leader skills to work with fellow associates and complete the tasks assigned. Use

my Great listening skills to accomplish the task that was given. Always come to work with the right attitude

and provide the Best Customer Service to ensure that the customers walk away satisfied. Willing to relocate to: Alpharetta, GA

Authorized to work in the US for any employer

Work Experience

Driver/Laborer

1-800-GOT-JUNK? - Cumming, GA

June 2023 to October 2023

Dot certified, driving, hauling, roll offs operation CSR - Customer Service Representative/Property Management Invitation Homes - Atlanta, GA

January 2022 to June 2023

Property Management, collecting rent money and making sure the tenants are following the lease policy and keeping up with HOA.

• Handled emails, inbound calls, and outbound calls

• Kept records of customer complaints

• Interacted with customers through live chat

• Assisted customers with questions

Geek Squad Agent

Best Buy - Alpharetta, GA

August 2021 to November 2022

Tv installation and in home theater setups and diagnostics. Provide premium customer service and handle company phone and company car with professionalism. Delivery Driver/Customer Service

Instacart Shoppers - Georgia

November 2020 to July 2021

Delivery/Shopping/customer service. Top tier on the App and high rating for the service I provide. Handyman Services

HomeBasedServices llc. - Lawrenceville, GA

August 2018 to November 2020

Landscaping/Painting/Pressure washing etc.

Professional Mover/Driver

In & out Moving - Atlanta, GA

September 2015 to July 2018

Professional mover/Driver maintained great customer service skills while loading and unloading heavy furniture in a professional manner. Great driving skills while operating 26ft haul. Kickboxing Instructor

iLoveKickboxing - GA

April 2014 to August 2015

Kickboxing instructor helping clients learn self defense skills and burning fat thru different techniques that prove to show results. Provide premier and effective instructions and support and encourage people to push their limits.

Cashier/Customer Service

Publix - Cumming, United States - GA

August 2010 to June 2014

GA

Trained new cashiers on procedures, customer service and sales techniques. Greeted customers promptly.

Directed customers to store locations.

Received customer payments.

Totaled bills and calculated taxes.

Described products and services in detail.

Monitored areas for security issues and safety hazards. Assisted customers in selecting items based on needs. Created attractive displays to promote items.

Processed customer returns.

Reported security and service incidents to management. Completed purchases using Point of Sale systems.

Collected and stored coupons.

Assisted on sales floor as needed to maintain service standards. Bagged, boxed or gift-wrapped sold merchandise per customer\'s request. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Recipient of multiple positive reviews acknowledging dedication to excellent customer service. Built long-term customer relationships and advised customers on purchases and promotions. Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.

Education

High school diploma or GED

Skills

• Customer Service Skills (3 years)

• Fitness Instructor (Less than 1 year)

• Bilingual (10+ years)

• Cashier (2 years)

• Box Truck

• Driving

• Load & Unload

• Warehouse Experience

• Moving Experience

• Technical Support

• Troubleshooting

• Microsoft Windows

• Delivery Driver Experience

• Desktop Support

• Help Desk

• Property Management

• Live Chat

• Time management

• Customer service

• Communication skills

• Dot certified (3 years)

• IT Support

• Roll Off Truck

• Handyman

Certifications and Licenses

Driver's License

Additional Information

SKILLS

Creative problem solver Shipping and receiving professional Exceptional communication skills Strategic sales knowledge MS Windows proficient

Quick learner

Strong client relations

Proficient in cash management

Credit card processing

Microsoft Word

Data Entry

DOT Certified

Contact this candidate