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Dubai, United Arab Emirates
... Teleperformance Key Responsibilities: Handling appointments from customers Calendar management of the service team Handling inbound calls Handling customer care emails Handling the customer queries on chat Resolving customer complaints Handling team ...
- 2022 Feb 09
Dubai, United Arab Emirates
... Providing excellent customer service, logging in tickets, resolving issues during each call or chat and forwarding tickets to resolver groups if needed. WORK HISTORY: Date: August 28, 2012 –March 01, 2014 Position: Technical Support Representative ...
- 2022 Jan 19
Dubai, United Arab Emirates
... o Handling Chat assistance system. Visiting customers in their working place to assist them with their technical problems and Epson products installation. o Making daily/ monthly reports on customers’ feedback. o Achieving daily/ monthly targets as ...
- 2021 Nov 26
Dubai, United Arab Emirates
... team PRINCIPAL RESPONSIBILITIES AND ACCOUNTABILITIES ● Support the clients & provide resolution of procedural, process, information and technical problems for requests from testing center administrators submitted by Inbound Calls, email, chat. ...
- 2021 Nov 10
Dubai, United Arab Emirates
... Team building or motivation (Level Doing a Job Chat/ Appraisal to the team which directly 4) reported to the Manager. REFERENCE Incharge in the operation when Manager or AOM are not on Osama Mahmoud Abi Morchied - duty. "Emirates Leisure Retail" ...
- 2021 Aug 28
Dubai, United Arab Emirates
... (Calls, chat & email) • Resolve cases and Reply to the emails received at the organization's email for inquiries at adnom3@r.postjobfree.com. • Acknowledging and resolving customer complaints. • Answering customers inquiry and provide all needed ...
- 2021 Jul 12
Dubai, United Arab Emirates
... Responsible for appraisal and monthly job chat with team members. Prepare and submit performance reports based on give rewards to the team member. RAJESH BHAMRA HOSPITALITY PROFESSIONAL, F&B EXPERT Mob+971********* Email:-admuwr@r.postjobfree.com ...
- 2021 Jun 01
Dubai, United Arab Emirates
... Using Ivanti LANDesk ticketing tool to log Incident/ Service Request Tickets received by Calls, Emails, Walk-in and through MS Teams Chat. Activating Major Incident Process and maintaining Major Incident Communication through Conference Calls, ...
- 2021 May 21
Dubai, United Arab Emirates
... as a Product Owner cum Scrum Master for two teams involved in developing a gaming platform and a mobile chat application ● Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives. ...
- 2021 May 20
Dubai, United Arab Emirates
... India Sep 2014 - Mar 2019 • Hiring & Training staff - Selec on process based on prerequisites (Chat Email & Phone channels) • Google Product Training - Managing, designing, developing, coordina ng and conduc ng all training programs • Training Need ...
- 2021 May 14