Beverage Supervisor Marquis
Resume:
SUMMARY
A professional with experience of over * years’ in the Hotel Industry (Food & Beverage Department). Positive and proactive individual with an outgoing, charismatic, and approachable character, combined with a high aptitude for customer care, strong leadership skills, and capability to motivate and guide others. A consummate professional with excellent planning, execution, monitoring and resource balancing skills, attention to detail as well as the ability to build and lead effective teams. CAREER HIGHLIGHTS
F&B Supervisor- Pre Opening RIU Hotel & Resort (787 Rooms), Dubai Nov 2020 – Present
Looking after the operation of multi restaurants including specialties and all day dinning with the capacity of 600 indoor & outdoor.
Organize work flow and ensure that employees understand their responsibilities. In-charge for restaurant operations completely.
Take responsibility for department equipment and control the breakage and losses to maximize the department profits.
F&B Supervisor- W Palm Hotel (355 Rooms), Dubai Jan –July 2020 Worked in All Day Dinning (LIV Restaurant) with the capacity of 240 indoor & outdoor. Monitor employee’s productivity and provide constrictive feedback & coaching. Organize work flow and ensure that employees understand their duties or delectated task. In the absence of The Manager takes responsibility for Operational issues. Conduct team briefing, meeting, and training as directed by management. Take responsibility for department equipment and control the breakage and losses to maximize the department profits.
Consistency monitors of food and beverage being served and service quality escalating any major problems complains to management.
F&B Supervisor- JW Marriott Marquis (1608 Rooms), Dubai Jan 2018 – Jan 2020 Worked in All Day Dinning (Kictehn-6 Restaurant) with the capacity of 440 covers. Relationship Management with both internal and external customers. In-charge of purchase goods and continuously make necessary improvements. Identify customer’s needs and respond proactively to all of their concerns. Lead the team by attracting trainings, appraising talented personnel. Responsible for appraisal and monthly job chat with team members. Prepare and submit performance reports based on give rewards to the team member. RAJESH BHAMRA
HOSPITALITY PROFESSIONAL, F&B EXPERT
Email:-******.******@*****.***
Dubai investment Park, Dubai.
F&B Team Leader JW Marriott Marquis(1608 Rooms),Dubai May 2016 – Dec 2017 Worked as a F&B Team leader in Pool Bar & Restaurant as well in-charge of 24hs restaurant (la-farine) French & Bakery themed.
Monitored and enforced all standard, policies and procedures. Ensure that operation runs smoothly & give remarkable experience to guests.
F&B Server JW Marriott Marquis (1608 Rooms),Dubai Jan 2015 – May2016 Looking after the allocated section and ensure that guest leave happy with remarkable experience.
Contributing to increase the beverage revenue by up-selling the beverages. Training the new co-workers.
F&B Server JW Marriott Pune (416 Rooms),India Jan 2013 – Aug 2014 Promptly served the food courses and alcoholic beverages to guests. Appropriately suggest additional item to focus to increase the restaurant sales. Deliver exceptional service by greeting and serving customers in timely friendly manners.
Internship Tang Plaza Marriott Hotel (385 Rooms)Singapore Sep2011 – Mar 2012 Setup the Meeting room according to the BEO.
Handling the meeting and ensure that everything go smoothly. Preparing the Mise en place for upcoming events.
SKILLS
Multitasking
Solid communication skills
Time & Priority management.
Leadership skills
EDUCATIONS
Bachelor of Science in Hotel Management from Himalaya University 2019.. Diploma in hotel management from Nanyang institute of hospitality in Singapore - 2012. High Secondary School in arts from Punjab Education Board in India – 2009. High School from Punjab Education Board in India -2007. MOMENT OF ACHIEVEMENTS
WSET Certified Level 1 & 2
Supervisor of the year 2018
Supervisor of the month 2018
Awarded for highest mystery shopper 100% in 2018.
Best trainer of the month 2017.
Exceptional computer skills
Critical thinking
Problem solving
DECLARATION: - I hereby declare that the above-mentioned details are true and correct to the best my knowledge and ability.
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