Parramatta, NSW, Australia
... Architecting & detail design of CC CTI based ACD [Automatic Call Distribution system ] systems product as Stand alone CORBA ... days from 4 Dec 2000 - 7 Dec 2000 (Company Sponsored) At iCMG, India centre Bangalore Delivered by Thomas Bitfield (Software ...
- Mar 07
Seattle, WA
... Participated in on-call rotation supporting production and non-production Azure environments. Created nightly builds with ... Implemented Chef Knife and Cookbooks for Deployment on internal Data Centre Servers. Also re-used and modified same Chef ...
- Mar 06
East London, Eastern Cape, South Africa
... Ensured adherence to safety protocols during loading and unloading activities National Students Financial Aid Scheme (NSFAS) Contact Centre Agent 15/01/2018 – 30/05/2019 Provided telephonic support and assistance to NSFAS applicants. Resolved ...
- Mar 05
Cape Town, Western Cape, South Africa
... Authorisations: Call medical Aids for authorizations for patients admitted into hospital and follow-ups(Confirmations clerk) ... Switchboard: Operating switchboard Administrator in Learning Centre: Unisa (Parow) (03 July 2017 – 30 September 2017) Reason ...
- Mar 05
Waterbury, CT
... that leverage processes, people, and products to drive customer obsession Keen in Agile consumer project management Extensive call centre management and supervision experience, including team leadership, performance management, shift planning, and ...
- Mar 04
Muscat, Muscat Governorate, Oman
... Media (June 2019 –July 2019) ● Full-TIme Executive Content Developer in Inmarc Advertising (May 2017-April 2018) ● Part-Time call centre operator in Bellvantage (July-August 2015) PROFESSIONAL QUALIFICATIONS I am working as an Operations & Business ...
- Mar 04
Kansas City, MO
... *** Professional Summary: Dedicated and experienced customer service professional with a strong background in handling high call volumes, resolving customer issues efficiently, and delivering excellent service in fast-paced call centre environments. ...
- Mar 04
Stittsville, ON, Canada
... & Front Desk Associate Beyond Yoga Studio & Wellness Centre February 2022 - November 2023 Led structured 60-minute ... linens Scheduled and coordinated housekeeping staff Provided on-call support, covering absences and ensuring uninterrupted ...
- Mar 03
Johannesburg, Gauteng, South Africa
... Develop and document Service Level Agreements (SLA’s) and processes where appropriate Manage and control Capex and general expenses within budget for department Head up a call centre of inbound and outbound agents, relating to card fraud incidents ...
- Mar 03
Kuala Lumpur, Malaysia
... Bhd - Safety Officer 2004 – 2009 EON Service Centre Kuching - Technical Safety Officer 2001 - 2004 WORK EXPERIENCE HSSE ... Review the Daily Rig HSE report submitted by Rig safety personnel before the startling rig morning call. Attend morning ...
- Mar 02