| Distance: | Resume alert | Resumes 1 - 10 of 12126 |
Business Administrator
Lusaka, Zambia
... Reduced call handling time by 15%, leading to an efficient call centre operation and cost reduction. Implemented a performance based incentive program which boosted agent productivity by 84. Expanded client base by 15% over the course of six months. ... - Apr 13
... Reduced call handling time by 15%, leading to an efficient call centre operation and cost reduction. Implemented a performance based incentive program which boosted agent productivity by 84. Expanded client base by 15% over the course of six months. ... - Apr 13
Senior HR & Payroll Professional (Remote)
Kokstad, KwaZulu-Natal, South Africa
... • Financial Accounting, Business Law, Economics, Quantitative Techniques and Information Systems Intec College, Cape Town • Call Centre Management from 2003 to 2004 • Operations Management, Service Management, People Management, Statistics Business ... - Apr 13
... • Financial Accounting, Business Law, Economics, Quantitative Techniques and Information Systems Intec College, Cape Town • Call Centre Management from 2003 to 2004 • Operations Management, Service Management, People Management, Statistics Business ... - Apr 13
Quality Assurance & Credit Control Leader with IT Skills
Johannesburg, Gauteng, South Africa
... Call Centre Quality Assessor – Cartrack Aug 2021 – Aug 2024 • Monitored inbound and outbound calls to ensure compliance and quality. • Delivered structured feedback to team leaders and managers. • Created detailed QA reports and recommended training ... - Apr 12
... Call Centre Quality Assessor – Cartrack Aug 2021 – Aug 2024 • Monitored inbound and outbound calls to ensure compliance and quality. • Delivered structured feedback to team leaders and managers. • Created detailed QA reports and recommended training ... - Apr 12
Senior Network & Systems Architect, Solutions Architect
Moncton, NB, Canada
... and Internet Edge Routers, ASR, ISR Switches: Data Centre Switches, LAN Switches - Access, LAN Switches – Core LAN ... • Maintained service quality by meeting call handling and productivity KPIs. • Investigated complaints, providing timely and ... - Apr 11
... and Internet Edge Routers, ASR, ISR Switches: Data Centre Switches, LAN Switches - Access, LAN Switches – Core LAN ... • Maintained service quality by meeting call handling and productivity KPIs. • Investigated complaints, providing timely and ... - Apr 11
Teaching Assistant, Researcher, Student Assistant for administration
Regina, SK, Canada
... Worked closely with the Ambassador Coordinator at CESL and Student Success Centre. Enhanced public speaking skills through leading volunteer presentations and giving campus tours. Simulated Patient at Regina General Hospital (On-call) September 2022 ... - Apr 11
... Worked closely with the Ambassador Coordinator at CESL and Student Success Centre. Enhanced public speaking skills through leading volunteer presentations and giving campus tours. Simulated Patient at Regina General Hospital (On-call) September 2022 ... - Apr 11
Hospital Administration Professional with NABH Experience
Maharashtra, India
... companies, resulting an improved contract renewal rate of 11% Centre manager – Apollo clinic Meharpur Silchar Assam May 2021 ... I personally attained phone call and counseled to admit patient’s relatives. Successful vaccinated approx 98% local ... - Apr 11
... companies, resulting an improved contract renewal rate of 11% Centre manager – Apollo clinic Meharpur Silchar Assam May 2021 ... I personally attained phone call and counseled to admit patient’s relatives. Successful vaccinated approx 98% local ... - Apr 11
Senior Customer Service & Sales Specialist (8 yrs)
Dallas, TX
Natasha Kwarayi High Call Volume Call Centre Campaigns 250 to 300 calls a day HIPAA Security Trained and Certified KPIs' and Metrics CRM/ Salesforce, Amazon Workspace, Hubspot Google Sheets + Many More Inbound and Outbound Customer Service and Sales ... - Apr 10
Natasha Kwarayi High Call Volume Call Centre Campaigns 250 to 300 calls a day HIPAA Security Trained and Certified KPIs' and Metrics CRM/ Salesforce, Amazon Workspace, Hubspot Google Sheets + Many More Inbound and Outbound Customer Service and Sales ... - Apr 10
CRM Solutions Architect with 20+ Years Experience
Atlanta, GA
... Metadata, custom settings, Process builders, Flows, Call centre setup and administration, Einstein Bots, Einstein Case Classification, Einstein Reply Recommendations, HTML, JSON, XML, SOAP, Metadata API, Tooling API, REST API, SAP, CPI Integrations. ... - Apr 10
... Metadata, custom settings, Process builders, Flows, Call centre setup and administration, Einstein Bots, Einstein Case Classification, Einstein Reply Recommendations, HTML, JSON, XML, SOAP, Metadata API, Tooling API, REST API, SAP, CPI Integrations. ... - Apr 10
Production Scheduling & Training Specialist
Apollo, PA
... Hire, mentor and schedule Caregivers with clients for the Blair, Centre and Huntingdon County region of Private Duty ... Grants operators excused time off when surplus is available and call in operators for overtime when shortages of operators ... - Apr 10
... Hire, mentor and schedule Caregivers with clients for the Blair, Centre and Huntingdon County region of Private Duty ... Grants operators excused time off when surplus is available and call in operators for overtime when shortages of operators ... - Apr 10
Customer Service Specialist with Accenture Experience
Milan, Lombardy, Italy
MEGNA DEVI GUNESS Customer Service Associate n Mauritius n 59040946 )n ***********@*****.*** Professional Summary Dedicated Customer Service Associate with 4 years of experience in high-volume call centre operations at Accenture. Recognized for ... - Apr 09
MEGNA DEVI GUNESS Customer Service Associate n Mauritius n 59040946 )n ***********@*****.*** Professional Summary Dedicated Customer Service Associate with 4 years of experience in high-volume call centre operations at Accenture. Recognized for ... - Apr 09