Kokstad, KwaZulu-Natal, South Africa
... • Financial Accounting, Business Law, Economics, Quantitative Techniques and Information Systems Intec College, Cape Town • Call Centre Management from 2003 to 2004 • Operations Management, Service Management, People Management, Statistics Business ...
- Apr 13
Johannesburg, Gauteng, South Africa
... Call Centre Quality Assessor – Cartrack Aug 2021 – Aug 2024 • Monitored inbound and outbound calls to ensure compliance and quality. • Delivered structured feedback to team leaders and managers. • Created detailed QA reports and recommended training ...
- Apr 12
Moncton, NB, Canada
... and Internet Edge Routers, ASR, ISR Switches: Data Centre Switches, LAN Switches - Access, LAN Switches – Core LAN ... • Maintained service quality by meeting call handling and productivity KPIs. • Investigated complaints, providing timely and ...
- Apr 11
Regina, SK, Canada
... Worked closely with the Ambassador Coordinator at CESL and Student Success Centre. Enhanced public speaking skills through leading volunteer presentations and giving campus tours. Simulated Patient at Regina General Hospital (On-call) September 2022 ...
- Apr 11
Maharashtra, India
... companies, resulting an improved contract renewal rate of 11% Centre manager – Apollo clinic Meharpur Silchar Assam May 2021 ... I personally attained phone call and counseled to admit patient’s relatives. Successful vaccinated approx 98% local ...
- Apr 11
Dallas, TX
Natasha Kwarayi High Call Volume Call Centre Campaigns 250 to 300 calls a day HIPAA Security Trained and Certified KPIs' and Metrics CRM/ Salesforce, Amazon Workspace, Hubspot Google Sheets + Many More Inbound and Outbound Customer Service and Sales ...
- Apr 10
Atlanta, GA
... Metadata, custom settings, Process builders, Flows, Call centre setup and administration, Einstein Bots, Einstein Case Classification, Einstein Reply Recommendations, HTML, JSON, XML, SOAP, Metadata API, Tooling API, REST API, SAP, CPI Integrations. ...
- Apr 10
Apollo, PA
... Hire, mentor and schedule Caregivers with clients for the Blair, Centre and Huntingdon County region of Private Duty ... Grants operators excused time off when surplus is available and call in operators for overtime when shortages of operators ...
- Apr 10
Milan, Lombardy, Italy
MEGNA DEVI GUNESS Customer Service Associate n Mauritius n 59040946 )n ***********@*****.*** Professional Summary Dedicated Customer Service Associate with 4 years of experience in high-volume call centre operations at Accenture. Recognized for ...
- Apr 09
Durban, KwaZulu-Natal, South Africa
... drills, main kitchen and ward kitchen equipment, access control, nurse call systems, fire equipment & fire system. ... Employer: Smart appliance centre Period of employment: 2022 -2023 Position held: Administrator /driver / technician in ...
- Apr 08