Abu Dhabi, United Arab Emirates
... Profile Developments: o Mall of the Emirates, Mirdiff City Centre, Deira City Centre, Ras Al Khaimah City Centre, Lulu Mall ... Maintained critical equipment availability with on-call teams, standby transport, and coordination with fire & safety teams ...
- Feb 27
Stagecoach, NV
... • Managed customer accounts • Resolved customer issues with courtesy and politeness • Worked in the inbound call centre • Responded to inquiries and issues • Collected and documented orders • Performed data entry for orders, customer information and ...
- Feb 26
Alpharetta, GA
... Rules, Sharing Rules, Salesforce Reports & Dashboards • Salesforce Clouds: Sales Cloud, Service Cloud (Voice & Call Centre), Financial Services Cloud (with SOM), Experience/Community Cloud • Integration & APIs: Salesforce REST API, SOAP API ...
- Feb 26
Palmdale, CA
... Have met and exceeded quality metrics working in Call Centre environments. EXPERIENCE Alorica, Guatemala – (502-****-**** Bilingual Customer Service Representative Temporary Contract Talked to customers over the phone to resolve their questions and ...
- Feb 26
Alberton, Gauteng, South Africa
... Mpumalanga) 12/2006 National Certificate Engineering N5 Havatec Skills Training & Employment Centre ( Johannesburg,Gauteng) 02/2010 Computer Literacy and Call Centre Administration Dam College (Johannesburg, Gauteng) 04/2014 National Certificate ...
- Feb 26
Toronto, ON, Canada
... Worked in the Operations Call Centre, providing ad-hoc administrative support and offering expert guidance to users on system processes. Worked with Site Supervisors to set up backfill training of guards. Technical Specialist – QM Team Lead ...
- Feb 26
Toronto, ON, Canada
... Senior Programmer & Architect: Designed and wrote the CTI (Computer & Telephony Integration) user interface platform & service applications, which were maximum compatible with the major popular call centre systems, such as IBM Corepoint, Huawei ...
- Feb 26
Cape Town, Western Cape, South Africa
... teams •Handle and enable customer contractual agreement •Ensure data integrity on all applicable systems Telkom SA - from 01/03/2007 to 31/07/2011 Call Centre Agent •Answer incoming customer calls and provide support or redirect calls as needed. ...
- Feb 26
Johannesburg, Gauteng, South Africa
... : English, Biology, Maths, Physical Science, Zulu : Afrikaans OTHER QUALIFICATIONS Institution : Corner Stone Course : Call Centre Certificate Subjects : Telephone etiquette, communications skills, : Handling irate callers, holding & transferring ...
- Feb 26
Toronto, ON, Canada
... background in executive and leadership level support in office, warehouse, and corporate contact centre environments. ... assigned steps of the process Answered multi-line, automatic call distributor telephone system, communicated with callers, ...
- Feb 25