Call Centre Resumes

Hyderabad, Telangana, India
... Preparing the Internal and external/Issue log and Query log issues and presenting in Governess desk call with Client and ... Working on Share point for Cost centre approval from clients. Working on Business Continuity Plan (BCP) to ensure the ... - Mar 07

Johannesburg, Gauteng, South Africa
... EDUCATION & TRAINING Matric CJB Secondary School 2004 Computer Course Wits 2007 MS Word, Excel, PowerPoint, Outlook Call Centre Course Corner Stone 2007 Inbound & Outbound Calls, MS Office Applications Labour Relations Training (Commercial ... - Mar 07

Parramatta, NSW, Australia
... Architecting & detail design of CC CTI based ACD [Automatic Call Distribution system ] systems product as Stand alone CORBA ... days from 4 Dec 2000 - 7 Dec 2000 (Company Sponsored) At iCMG, India centre Bangalore Delivered by Thomas Bitfield (Software ... - Mar 07

Seattle, WA
... Participated in on-call rotation supporting production and non-production Azure environments. Created nightly builds with ... Implemented Chef Knife and Cookbooks for Deployment on internal Data Centre Servers. Also re-used and modified same Chef ... - Mar 06

East London, Eastern Cape, South Africa
... Ensured adherence to safety protocols during loading and unloading activities National Students Financial Aid Scheme (NSFAS) Contact Centre Agent 15/01/2018 – 30/05/2019 Provided telephonic support and assistance to NSFAS applicants. Resolved ... - Mar 05

Cape Town, Western Cape, South Africa
... Authorisations: Call medical Aids for authorizations for patients admitted into hospital and follow-ups(Confirmations clerk) ... Switchboard: Operating switchboard Administrator in Learning Centre: Unisa (Parow) (03 July 2017 – 30 September 2017) Reason ... - Mar 05

Waterbury, CT
... that leverage processes, people, and products to drive customer obsession Keen in Agile consumer project management Extensive call centre management and supervision experience, including team leadership, performance management, shift planning, and ... - Mar 04

Muscat, Muscat Governorate, Oman
... Media (June 2019 –July 2019) ● Full-TIme Executive Content Developer in Inmarc Advertising (May 2017-April 2018) ● Part-Time call centre operator in Bellvantage (July-August 2015) PROFESSIONAL QUALIFICATIONS I am working as an Operations & Business ... - Mar 04

Kansas City, MO
... *** Professional Summary: Dedicated and experienced customer service professional with a strong background in handling high call volumes, resolving customer issues efficiently, and delivering excellent service in fast-paced call centre environments. ... - Mar 04

Stittsville, ON, Canada
... & Front Desk Associate Beyond Yoga Studio & Wellness Centre February 2022 - November 2023 Led structured 60-minute ... linens Scheduled and coordinated housekeeping staff Provided on-call support, covering absences and ensuring uninterrupted ... - Mar 03