Mississauga, ON, L5V 1Y5, Canada
... Cards) Experienced with SWIFT Electronic Funds Transfers (MT0xx through MT9xx) Excellent knowledge of Trade Life Cycle, Call Centre, Insurance, Debit and Credit Card processing Experienced in compliance / regulatory initiatives (CDIC, IIROC, FATCA, ...
- Feb 15
Johannesburg, Gauteng, South Africa
... Address Core Competencies Career Objective Work Experience Dedicated and results-driven administrative and customer service professional with proven experience in emergency call centre operations, office administration, and service coordination. ...
- Feb 13
Johannesburg, Gauteng, South Africa
... Call Centre Supervisor Vodacom, Johannesburg [August 1998– July 2011] Duties Include: I was in-charged of the daily operations of the call centre in alignment with maintaining service excellence . • Improved call Centre operations by hiring ...
- Feb 12
Austin, TX
... Supported on-call operations using PagerDuty and ServiceNow, consistently meeting recovery SLAs. Wells Fargo, Hyderabad, ... Automated cloud and data centre infrastructure using Terraform and Ansible, increasing reliability and repeatability. ...
- Feb 11
Fremont, CA, 94538
... Implemented Service Cloud Voice with Amazon Connect, enabling transcription, sentiment analysis, and call routing. ... SALESFORCE ADMIN / DEVELOPER — MEDICAL CENTRE INSURANCE, ATLANTA MAY 2017 – JULY 2018 Integrated Salesforce with external ...
- Feb 11
Newark, NJ
... Maintenance and creation of Workday Supervisory Organizations, Locations, Positions, Cost centres, Cost Centre hierarchies. ... Alternatively, Python scripts can be used to call Workday’s REST API and retrieve the data in JSON. Good knowledge on HR ...
- Feb 11
New York City, NY
... (Caribbean Women’s Health Centre—2019). Conducted comprehensive evaluation of a 5-year federally funded anti-human ... Designed and implemented educational call-in radio show on reproductive health care, HIV and drug prevention and domestic ...
- Feb 09
Harare, Zimbabwe
... resulting in improved event satisfaction ratings • Streamlined event booking processes reducing processing time by 40% Call Centre Agent at Connect Global Solutions from July 2021 to August 2021 Experience and Achievements • Managed customer ...
- Feb 09
Johannesburg, Gauteng, South Africa
... DEBT REVIEW COLLECTIONS Sep 2024 - Jun 2025 EFG & SIMELANE ATTORNEYS (NEDBANK), Brynston Managed outbound and Inbound call ... FICA CERTIFICATE Jul 2018 Completed comprehensive training on the Financial Intelligence Centre Act (FICA) regulations and ...
- Feb 09
Markham, ON, Canada
... RESOLVE CORPORATION Director of Contact Operations January 2006 – October 2007 Professional Experience (Contʼd) ARCHWAY MARKETING SERVICES Contact Centre Manager CENDANT CANADA Operations Manager STAPLES BUSINESS DEPOT Call Centre Manager UNITED ...
- Feb 08