Administration,Retail Sales & Customer Service Specialist
Resume:
BUHLE BENEDICTER SELEPE
Tembisa, Gauteng, South Africa
️ *************@*****.***
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PROFESSIONAL PROFILE
Dedicated and customer-focused Sales and Retail Professional with more than 4 years of experience in sales, customer service, merchandising, cashier operations, and retail floor management. Proven ability to build strong customer relationships, exceed service expectations, and work effectively in fast-paced environments. Experienced in stock control, team support, and administrative duties, with a strong willingness to learn and grow professionally.
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KEY SKILLS
Customer Service Excellence
Sales & Product Promotion
Cashier & Till Operations
Merchandising & Visual Displays
Stock Control & Stock Counting
Team Collaboration
Communication Skills
Retail Administration & Filing
Relationship Building
Attention to Customer Needs
Problem Solving
Staff Support & Training
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PROFESSIONAL EXPERIENCE
Incredible Connection
SCA & Online Assistant 2023 – Present
Assist customers with in-store and online product enquiries.
Provide excellent customer service and ensure customer satisfaction.
Support online order processing and customer communication.
Assist with sales, product recommendations, and resolving customer queries.
Maintain product knowledge and support daily store operations.
Metropolitan Momentum
Financial Advisor 2020 – 2021
Promoted and sold long-term insurance products to clients.
Assisted customers in selecting suitable financial products based on their needs.
Delivered professional customer service and built positive client relationships.
Maintained product knowledge to provide accurate information and guidance.
Nike Factory Store
Cashier / Sales Assistant 2017 – 2020
Operated tills efficiently while delivering excellent customer service.
Assisted customers with product selection and sales support.
Maintained attractive merchandising displays and ensured colour coordination on the sales floor.
Built positive relationships with customers to encourage repeat business.
Supported daily store operations in a fast-paced retail environment.
Rage Footwear
Assistant Manager 2012 – 2016
Managed stock control processes and conducted stock counts.
Maintained filing systems and handled administrative tasks.
Supervised and managed the sales floor to ensure smooth operations.
Assisted with staff training and team coordination.
Supported customer service and store performance targets.
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EDUCATION
Ingqayizivele Secondary School
Matric Certificate 2005
Corner Stone
Call Centre Certificate 6-Month Programme 2006
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PERSONAL DETAILS
Date of Birth: 17 January 1988
Nationality: South African
Marital Status: Single
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REFERENCES
References available upon request.
Contact this candidate